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Type:
Enhancement
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Status: Production Complete
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Module:BenAdmin - Export
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Reported by:White Label
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Item State:Production Complete - Closed
Hi all - please below and original email attached.
I looked everywhere and can’t locate an email identifying the issue. We first realized this was an issue with UVU this past July. Essentially the issue at hand will impact any employee whose termination date reflects the end of the Policy Year (e.g. December 31st) and either has been defaulted into new coverage and/or actively elected new coverage during their OE.
The system wasn’t sending the employee termination as the OE term as never effective was trumping the employee termination. This impacted roughly 30 employees on UVU and would imagine a fair amount of exposure will be experienced this renewal if not corrected since the bulk of our business renews in January.
Please let us know if this issue was ever resolved. If not, please provide an ETA on release.
Field | Original Value | New Value |
---|---|---|
Assignee | Satya [ ID10004 ] | Rohan Khandave [ rohan.khandave ] |
Assignee | Rohan Khandave [ rohan.khandave ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Jennifer Leugers [ jennifer.leugers ] |
Component/s | BenAdmin [ 10000 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Rohan Khandave [ rohan.khandave ] |
Assignee | Rohan Khandave [ rohan.khandave ] | Rakesh Roy [ rakeshr ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | Rakesh Roy [ rakeshr ] | Rohan Khandave [ rohan.khandave ] |
Assignee | Rohan Khandave [ rohan.khandave ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
Environment | Production [ 10005 ] | |
Issue Type | Support Activity [ 10301 ] | Enhancement [ 4 ] |
Status | In Progress [ 3 ] | Local Testing [ 10200 ] |
Workflow | WT_Support [ 12814 ] | WT_Features [ 14102 ] |
Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
Item State | Parent values: Local QA(10201)Level 1 values: In Testing(10210) |
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
Item State | Parent values: Local QA(10201)Level 1 values: In Testing(10210) | Parent values: Local QA(10201)Level 1 values: Ready for Stage(10213) |
Status | Local Testing [ 10200 ] | Pending for Stage Approval [ 10300 ] |
Status | Pending for Stage Approval [ 10300 ] | Approved for Stage [ 10030 ] |
Developer | Rohan Khandave [ rohan.khandave ] | |
QA | Aniruddha Dev [ aniruddha.dev ] |
Status | Approved for Stage [ 10030 ] | Stage Testing [ 10201 ] |
Item State | Parent values: Local QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202) |
Assignee | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Aniruddha Dev [ aniruddha.dev ] |
Status | Stage Testing [ 10201 ] | Pending for Production Approval [ 10301 ] |
Item State | Parent values: Stage QA(10202) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
Status | Pending for Production Approval [ 10301 ] | Approved for production [ 10034 ] |
Status | Approved for production [ 10034 ] | Production Testing [ 10202 ] |
Resolution | Fixed [ 1 ] | |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Assignee | Aniruddha Dev [ aniruddha.dev ] | Priya Dhamande [ priya.dhamande ] |
Assignee | Priya Dhamande [ priya.dhamande ] | Jennifer Leugers [ jennifer.leugers ] |
Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Production Complete(10222)Level 1 values: Closed(10223) |
Account Executive | Jennifer Leugers [ jennifer.leugers ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Priya Dhamande [ priya.dhamande ] |
Assignee | Priya Dhamande [ priya.dhamande ] | Jennifer Leugers [ jennifer.leugers ] |
Transition | Time In Source Status | Execution Times |
---|
|
13d 6h 19m | 1 |
|
17d 6h 42m | 1 |
|
3d 22h 19m | 1 |
|
18h 44m | 1 |
|
2d 6h 13m | 1 |
|
2d 19h 34m | 1 |
|
6d 1h 6m | 1 |
|
1d 2h 12m | 1 |
|
4h 5m | 1 |
Rohan J Khandave
More details:-
Issue:-Employee terms during OE (ensure term date passes to carriers as needed – seen as never effective)
EBS feedback:-This was discussed last year and was committed to being provided by OE 2016
EBS requesting more info on this - these are employees whose termination date equal end of policy year. System is not recognizing those transactions as something that should pass and is not sending on any feeds.
12/10 - Information required
Latest update:- If not done please provide ETA