Hi all - please below and original email attached.

I looked everywhere and can’t locate an email identifying the issue. We first realized this was an issue with UVU this past July. Essentially the issue at hand will impact any employee whose termination date reflects the end of the Policy Year (e.g. December 31st) and either has been defaulted into new coverage and/or actively elected new coverage during their OE.

The system wasn’t sending the employee termination as the OE term as never effective was trumping the employee termination. This impacted roughly 30 employees on UVU and would imagine a fair amount of exposure will be experienced this renewal if not corrected since the bulk of our business renews in January.

Please let us know if this issue was ever resolved. If not, please provide an ETA on release.