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  1. WORKTERRA
  2. WT-687

Employee records not showing on COBRA file

    Details

    • Type: Enhancement
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Module:
      BenAdmin - Export
    • Reported by:
      Client
    • Item State:
      Production Complete - Closed

      Description

      Hi All,

      I need detailed reason why below mentioned employees record didn’t appear on COBRA file.

      I need this reason today

        Attachments

          Activity

          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Concern: Employee Bonnie McNaughton did not appear on HR Simplified COBRA file for Prime company on production.

          Cause: This employee was active in 2015 & Employment terminated with termination date as 01/01/2016.
          As employee already had OE changes with effective from 01/01/2016 during OE, So effective date was not changed during employment termination.

          This scenario was not handled in New Cobra Reporting Service which runs every Mid-night, due to which employee did not appear.

          Correction: We have handled this scenario now, We will deploy it on stage & production in patch process.
          Let us know if you need more details on same.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Concern: Employee Bonnie McNaughton did not appear on HR Simplified COBRA file for Prime company on production. Cause: This employee was active in 2015 & Employment terminated with termination date as 01/01/2016. As employee already had OE changes with effective from 01/01/2016 during OE, So effective date was not changed during employment termination. This scenario was not handled in New Cobra Reporting Service which runs every Mid-night, due to which employee did not appear. Correction: We have handled this scenario now, We will deploy it on stage & production in patch process. Let us know if you need more details on same.
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Code changes checked into Local testing environment, Please check after deployment.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Code changes checked into Local testing environment, Please check after deployment.
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Verified this on LB on *For QA LB Prime Healthcare company * on HR_Simplified_COBRA_Participant Template .

          Started Open Enrollment from 03/01/2015 and verified below scenarios for mentioned employees .

          1) ROBERT,SCHIRRIPA (Made OE changes 03/01/2015 and status Terminated with 03/01/2015 - Not Exported on file)
          2) ANGELITA,VELASCO (Terminated with today's date 02/25/2015 and record Exported on file)
          3) SOHAIB,ALZAREER (Terminated with 03/01/2015 and record Exported on file )

          Result: Scenario for the client's raised concern is not working on LB .

          *Doubt *: Is there anything we need to do with New Cobra Reporting Service which runs every Mid-night ? do we need Need to run it manually
          Verified this on LB on *For QA LB Prime Healthcare company * on HR_Simplified_COBRA_Participant Template .

          Started Open Enrollment from 03/01/2015 and verified below scenarios for mentioned employees .

          1) ROBERT,SCHIRRIPA (Made OE changes 03/01/2015 and status Terminated with 03/01/2015 - Not Exported on file)
          2) ANGELITA,VELASCO (Terminated with today's date 02/25/2015 and record Exported on file)
          3) SOHAIB,ALZAREER (Terminated with 03/01/2015 and record Exported on file )

          Result: Scenario created for the client's raised concern is not working on LB .

          *Doubt *: Is there anything we need to do with New Cobra Reporting Service which runs every Mid-night ? do we need Need to run it manually on LB or what ?

          *Note *: The fix you've mentioned is deployed on LB on 17th Feb as per Ashwin's mail.

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified this on LB on *For QA LB Prime Healthcare company * on HR_Simplified_COBRA_Participant Template . Started Open Enrollment from 03/01/2015 and verified below scenarios for mentioned employees . 1) ROBERT,SCHIRRIPA (Made OE changes 03/01/2015 and status Terminated with 03/01/2015 - Not Exported on file ) 2) ANGELITA,VELASCO (Terminated with today's date 02/25/2015 and record Exported on file) 3) SOHAIB,ALZAREER (Terminated with 03/01/2015 and record Exported on file ) Result: Scenario for the client's raised concern is not working on LB . *Doubt *: Is there anything we need to do with New Cobra Reporting Service which runs every Mid-night ? do we need Need to run it manually Verified this on LB on *For QA LB Prime Healthcare company * on HR_Simplified_COBRA_Participant Template . Started Open Enrollment from 03/01/2015 and verified below scenarios for mentioned employees . 1) ROBERT,SCHIRRIPA (Made OE changes 03/01/2015 and status Terminated with 03/01/2015 - Not Exported on file ) 2) ANGELITA,VELASCO (Terminated with today's date 02/25/2015 and record Exported on file) 3) SOHAIB,ALZAREER (Terminated with 03/01/2015 and record Exported on file ) Result: Scenario created for the client's raised concern is not working on LB . *Doubt *: Is there anything we need to do with New Cobra Reporting Service which runs every Mid-night ? do we need Need to run it manually on LB or what ? *Note *: The fix you've mentioned is deployed on LB on 17th Feb as per Ashwin's mail.
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Aniruddha,

          1] Prime uses new cobra reporting approach, for that template is "NEW HR Simplified COBRA Participant".
          You have checked on old template which is not configured to use new cobra reporting approach.

          2] You need to get your company CDC enabled before testing new cobra reporting approach. As of now I have enable this feature on this company.

          Please re-test this & let us know results

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Aniruddha, 1] Prime uses new cobra reporting approach, for that template is " NEW HR Simplified COBRA Participant ". You have checked on old template which is not configured to use new cobra reporting approach. 2] You need to get your company CDC enabled before testing new cobra reporting approach. As of now I have enable this feature on this company. Please re-test this & let us know results
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Additionally,

          Please test WT-927 with this as we have resolved it.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Additionally, Please test WT-927 with this as we have resolved it.
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Verified same scenario (Fro BEHPOOR,PIROOZ) on NEW HR Simplified COBRA Participant template. on LB

          working as expected

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified same scenario (Fro BEHPOOR,PIROOZ) on NEW HR Simplified COBRA Participant template. on LB working as expected
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Verified on Stage on Prime Healthcare for HSPL for the mentioned scenario

          Working as expected

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified on Stage on Prime Healthcare for HSPL for the mentioned scenario Working as expected
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Verified on Production on Prime Healthcare for HSPL company after enabling CDC and executing above scenarios for test employees

          Working fine on Production

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified on Production on Prime Healthcare for HSPL company after enabling CDC and executing above scenarios for test employees Working fine on Production
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Amit ThorvePlease check and close this request,if all set.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Amit Thorve Please check and close this request,if all set.

            People

            Assignee:
            amitthorve Amit Thorve (Inactive)
            Reporter:
            deepalit Deepali Tidke (Inactive)
            Account Executive:
            Amit Thorve (Inactive)
            Developer:
            Vinayak Kulkarni (Inactive)
            QA:
            Aniruddha Dev (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: