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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Module:BenAdmin
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Reported by:Support
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Company:ASML
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Item State:Production Complete - Closed
Hello,
Company Template Name: ASML Discover COBRA
Issue: Need to explain why Dependents Jacquelin Phan, Luan Phan, Lu Phan and Anna Phan populated records on the COBRA term file on 11/24/2016. These dependents were also enrolled at OE for 1/1/2017. They errored on the file becasue no QE name or date populated. Good thing they errored becasue they should not have been sent at all.
Thanks,
Chris
- relates to
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WT-7426 Export > Previous enrollment terminations for OAD are not exporting on COBRA file if employee enrolls into new plan.
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- In Development
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Hi Chris,
Please see below details about issue.
*Concern: * Dependents Jacquelin Phan, Luan Phan, Lu Phan and Anna Phan populated records on the COBRA term file on 11/24/2016 even though they are enrollment into 2017 plans.
Cause: For overage dependent, it was considered as midnight service will drop ineligible members from current plans and it will re-enroll all other eligible members in same plan, but here employee switched plan for next year.
So logic of checking dependent is covered under same plan in future failed and all dependent were treated as COBRA participants.
Correction: We need to change code logic to check if dependent is covered in same benefit instead of checking only for same plan in case of OAD.
We have done this change at our development environment and tested it and found these dependent did not roll out after change.
We will move this change as per QA approval and patch process to production.
Let us know if you have any questions.