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  1. WORKTERRA
  2. WT-7052

ASML > Discovery COBRA > Dependents sent on Discovery COBRA and Should not Have

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      ASML
    • Item State:
      Production Complete - Closed

      Description

      Hello,

      Company Template Name: ASML Discover COBRA

      Issue: Need to explain why Dependents Jacquelin Phan, Luan Phan, Lu Phan and Anna Phan populated records on the COBRA term file on 11/24/2016. These dependents were also enrolled at OE for 1/1/2017. They errored on the file becasue no QE name or date populated. Good thing they errored becasue they should not have been sent at all.

      Thanks,
      Chris

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            Activity

            Chris.ellenberger Chris Ellenberger created issue -
            samir Samir made changes -
            Field Original Value New Value
            Assignee Vijay Siddha [ vijays ] Rohan Khandave [ rohan.khandave ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Rohan Khandave [ rohan.khandave ] Vinayak Kulkarni [ vinayak.kulkarni ]
            Hide
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

            Hi Chris,

            Please see below details about issue.

            *Concern: * Dependents Jacquelin Phan, Luan Phan, Lu Phan and Anna Phan populated records on the COBRA term file on 11/24/2016 even though they are enrollment into 2017 plans.

            Cause: For overage dependent, it was considered as midnight service will drop ineligible members from current plans and it will re-enroll all other eligible members in same plan, but here employee switched plan for next year.
            So logic of checking dependent is covered under same plan in future failed and all dependent were treated as COBRA participants.

            Correction: We need to change code logic to check if dependent is covered in same benefit instead of checking only for same plan in case of OAD.
            We have done this change at our development environment and tested it and found these dependent did not roll out after change.

            We will move this change as per QA approval and patch process to production.

            Let us know if you have any questions.

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Chris, Please see below details about issue. *Concern: * Dependents Jacquelin Phan, Luan Phan, Lu Phan and Anna Phan populated records on the COBRA term file on 11/24/2016 even though they are enrollment into 2017 plans. Cause: For overage dependent, it was considered as midnight service will drop ineligible members from current plans and it will re-enroll all other eligible members in same plan, but here employee switched plan for next year. So logic of checking dependent is covered under same plan in future failed and all dependent were treated as COBRA participants. Correction: We need to change code logic to check if dependent is covered in same benefit instead of checking only for same plan in case of OAD. We have done this change at our development environment and tested it and found these dependent did not roll out after change. We will move this change as per QA approval and patch process to production. Let us know if you have any questions.
            Hide
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

            Files Affected:

            /branches/LB/Database Objects/MasterCompanyDB/02_UDFs/dbo.OES_UDF_Export_CobraNotice.UserDefinedFunction.sql
            /branches/LB/Database Objects/MasterCompanyDB/02_UDFs/dbo.OES_UDF_Export_DiscoveryBenefitsCobraNotice.UserDefinedFunction.sql
            /branches/LB/Database Objects/MasterCompanyDB/04_Stored Procedures/dbo.OES_SP_Export_GetCOBRAEventQualifyingMembers.StoredProcedure.sql

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Files Affected: /branches/LB/Database Objects/MasterCompanyDB/02_UDFs/dbo.OES_UDF_Export_CobraNotice.UserDefinedFunction.sql /branches/LB/Database Objects/MasterCompanyDB/02_UDFs/dbo.OES_UDF_Export_DiscoveryBenefitsCobraNotice.UserDefinedFunction.sql /branches/LB/Database Objects/MasterCompanyDB/04_Stored Procedures/dbo.OES_SP_Export_GetCOBRAEventQualifyingMembers.StoredProcedure.sql
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 12/Dec/16 01:52 PM - edited
            • Time Spent:
              6h
               
              <No comment>
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ]
            Original Estimate 8h [ 28800 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ] 7h [ 25200 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 12556 [ 12556 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Support [ 28638 ] WT_Defects [ 28671 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Code Review Date 12/Dec/2016
            Code Reviewed By Rohan Khandave [ 11903 ]
            Dev Due Date 13/Dec/2016
            Dev Estimates 8
            Developer Vinayak Kulkarni [ vinayak.kulkarni ]
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            QA Aniruddha Dev [ aniruddha.dev ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Aniruddha Dev [ aniruddha.dev ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 7h [ 25200 ] 2h [ 7200 ]
            Time Spent 1h [ 3600 ] 6h [ 21600 ]
            Worklog Id 12556 [ 12556 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Production Due Date 20/Dec/2016
            Stage Due Date 16/Dec/16 [ 2016-12-16 ]
            aniruddha.dev Aniruddha Dev (Inactive) logged work - 14/Dec/16 02:26 PM
            • Time Spent:
              1h
               

              Scenario Creation on LB

            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 1h [ 3600 ]
            Time Spent 6h [ 21600 ] 7h [ 25200 ]
            Worklog Id 13133 [ 13133 ]
            Hide
            aniruddha.dev Aniruddha Dev (Inactive) added a comment - - edited

            Verified this fix on LB on Test Employees for below scenarios.

            Scenario-1 (Employee One)

            • Previos Enrollment: Med , Den, Vis Benfits eff from 01/01/2016 - Null
            • Covered Members : EE+SP+2CH
            • Scenario : one child made OAD (Overage Dependent) on 12/15/2016. Enrolled EE+SP+CH in ANOTHER Medical and Dental plans effective from 02/01/2017 to NULL .Exported COBRA file after eligibility service run on 12/15/2016
            • Result: only OAD child exported on file along with Previous Medical, Dental Vision plan terminations. Other dependents not exported on file - Pass

            Scenario-2 (Employee Two)

            • Previous Enrollment : Med , Den, Vis Benfits eff from 01/01/2016 - Null
            • Covered Members : EE+SP+2CH
            • Scenario : one child made OAD on 12/15/2016. Enrolled EE+SP+CH in SAME Medical and Dental plans effective from 02/01/2017 to NULL.Exported COBRA file after eligibility service run on 12/15/2016
            • Result: only OAD child exported on file along with Previous Medical, Dental, Vision plan terminations. Other dependents not exported on file - Pass

            Scenario -3 (Employee Three)

            • Previous Enrollment : Med , Den, Vis Benfits eff from 01/01/2016-Null
            • Covered Members : EE+SP+2CH
            • Scenario : One child made OAD on 12/15/2016. Enrolled EE+SP+CH in ANOTHER Medical and Dental plans effective from 01/01/2017 to NULL . Exported COBRA file after eligibility service run on 12/15/2016
            • Result: only OAD child exported on file along with only Vision plan Termination. Previous Medical and dental terminations were not exported on the file for this scenario (as these plans were already terminated on 12/31/2016 when enrollment in other Medical and Dental plans were done effective from 01/01/2017) - Query

            Scenario 4 & 5 Also verified Termination and Deceased scenarios for this. - Pass

            Hi Amit Thorve,

            We have a query on Scenario no. 3 - Can you please let us know what is expected on the file in case of this scenario ? Currently ONLY Vision plan Termination is exporting on file for this OAD scenario.
            PFA attached screenshot of test employee's enrollment history.

            CC: Hrishikesh Deshpande Rohan J Khandave Vinayak Kulkarni

            Regards,
            Aniruddha Dev

            Show
            aniruddha.dev Aniruddha Dev (Inactive) added a comment - - edited Verified this fix on LB on Test Employees for below scenarios. Scenario-1 (Employee One) Previos Enrollment: Med , Den, Vis Benfits eff from 01/01/2016 - Null Covered Members : EE+SP+2CH Scenario : one child made OAD (Overage Dependent) on 12/15/2016. Enrolled EE+SP+CH in ANOTHER Medical and Dental plans effective from 02/01/2017 to NULL .Exported COBRA file after eligibility service run on 12/15/2016 Result: only OAD child exported on file along with Previous Medical, Dental Vision plan terminations. Other dependents not exported on file - Pass Scenario-2 (Employee Two) Previous Enrollment : Med , Den, Vis Benfits eff from 01/01/2016 - Null Covered Members : EE+SP+2CH Scenario : one child made OAD on 12/15/2016. Enrolled EE+SP+CH in SAME Medical and Dental plans effective from 02/01/2017 to NULL.Exported COBRA file after eligibility service run on 12/15/2016 Result: only OAD child exported on file along with Previous Medical, Dental, Vision plan terminations. Other dependents not exported on file - Pass Scenario -3 (Employee Three) Previous Enrollment : Med , Den, Vis Benfits eff from 01/01/2016-Null Covered Members : EE+SP+2CH Scenario : One child made OAD on 12/15/2016. Enrolled EE+SP+CH in ANOTHER Medical and Dental plans effective from 01/01/2017 to NULL . Exported COBRA file after eligibility service run on 12/15/2016 Result: only OAD child exported on file along with only Vision plan Termination. Previous Medical and dental terminations were not exported on the file for this scenario (as these plans were already terminated on 12/31/2016 when enrollment in other Medical and Dental plans were done effective from 01/01/2017) - Query Scenario 4 & 5 Also verified Termination and Deceased scenarios for this. - Pass Hi Amit Thorve , We have a query on Scenario no. 3 - Can you please let us know what is expected on the file in case of this scenario ? Currently ONLY Vision plan Termination is exporting on file for this OAD scenario. PFA attached screenshot of test employee's enrollment history. CC: Hrishikesh Deshpande Rohan J Khandave Vinayak Kulkarni Regards, Aniruddha Dev
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Attachment Scenario_3_Emp Enroll_History.JPG [ 35210 ]
            aniruddha.dev Aniruddha Dev (Inactive) logged work - 15/Dec/16 01:04 PM
            • Time Spent:
              4h
               
              <No comment>
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 9h [ 32400 ]
            Original Estimate 8h [ 28800 ] 18h [ 64800 ]
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Remaining Estimate 9h [ 32400 ] 5h [ 18000 ]
            Time Spent 7h [ 25200 ] 11h [ 39600 ]
            Worklog Id 13495 [ 13495 ]
            Hide
            aniruddha.dev Aniruddha Dev (Inactive) added a comment -

            Hi Amit Thorve,

            Can you please update us on the query for scenario 3 mentioned in above comment ?

            CC: Vinayak Kulkarni Hrishikesh Deshpande Rohan J Khandave

            Regards,
            Aniruddha Dev

            Show
            aniruddha.dev Aniruddha Dev (Inactive) added a comment - Hi Amit Thorve , Can you please update us on the query for scenario 3 mentioned in above comment ? CC: Vinayak Kulkarni Hrishikesh Deshpande Rohan J Khandave Regards, Aniruddha Dev
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Link This issue relates to WT-7426 [ WT-7426 ]
            Hide
            aniruddha.dev Aniruddha Dev (Inactive) added a comment -

            We have found the resolution to the above query after internal discussion with Development Team for which WT-7426 is created .

            The fix for original issue (Dependents sent on discovery COBRA) is working as expected.
            We will move this fix forward .

            Ready for stage deployment .

            CC: Hrishikesh Deshpande Rohan J Khandave Vinayak Kulkarni

            Show
            aniruddha.dev Aniruddha Dev (Inactive) added a comment - We have found the resolution to the above query after internal discussion with Development Team for which WT-7426 is created . The fix for original issue (Dependents sent on discovery COBRA) is working as expected. We will move this fix forward . Ready for stage deployment . CC: Hrishikesh Deshpande Rohan J Khandave Vinayak Kulkarni
            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            aniruddha.dev Aniruddha Dev (Inactive) logged work - 29/Dec/16 06:46 PM
            • Time Spent:
              2.5h
               

              Tried generating COBRA scenarios. Those are not properly generated as plans were not terminated through service , will check these again

            aniruddha.dev Aniruddha Dev (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ] 2.5h [ 9000 ]
            Time Spent 11h [ 39600 ] 13.5h [ 48600 ]
            Worklog Id 16273 [ 16273 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Chris EllenbergerThis is deployed on stage, please verify and confirm to move on production.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Chris Ellenberger This is deployed on stage, please verify and confirm to move on production.
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Aniruddha Dev [ aniruddha.dev ] Chris Ellenberger [ chris.ellenberger ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Chris Ellenberger Please confirm to avoid any delay.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Chris Ellenberger Please confirm to avoid any delay.
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Remaining Estimate 2.5h [ 9000 ] 2h 20m [ 8400 ]
            Time Spent 13.5h [ 48600 ] 13h 40m [ 49200 ]
            Worklog Id 21771 [ 21771 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            rajendra.pawar Rajendra Pawar (Inactive) logged work - 31/Jan/17 01:00 PM
            • Time Spent:
              10m
               

              Production Code check in

            rakeshr Rakesh Roy (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Chris Ellenberger This is deployed on production, please check and confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Chris Ellenberger This is deployed on production, please check and confirm.
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            Chris.ellenberger Chris Ellenberger made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Transition Time In Source Status Execution Times
            Vinayak Kulkarni (Inactive) made transition -
            Open In Development
            3d 6h 53m 1
            Rakesh Roy (Inactive) made transition -
            In Development In LB Testing
            1d 2h 40m 1
            Rakesh Roy (Inactive) made transition -
            In LB Testing Stage Testing
            24d 22h 21m 1
            Rakesh Roy (Inactive) made transition -
            Stage Testing In Production Testing
            23d 10h 40m 1
            Rakesh Roy (Inactive) made transition -
            In Production Testing Production Complete
            31s 1
            Chris Ellenberger made transition -
            Production Complete Closed
            1d 4h 19m 1

              People

              Assignee:
              Chris.ellenberger Chris Ellenberger
              Reporter:
              Chris.ellenberger Chris Ellenberger
              Account Executive:
              lisa davison
              Developer:
              Vinayak Kulkarni (Inactive)
              QA:
              Aniruddha Dev (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 18h
                  18h
                  Remaining:
                  Time Spent - 13h 40m Remaining Estimate - 2h 20m
                  2h 20m
                  Logged:
                  Time Spent - 13h 40m Remaining Estimate - 2h 20m Time Not Required
                  13h 40m