WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7274

Totalworks Recommendation Engine

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Stage
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Please see email below and attached screenshots from BCC

      I am in our TotalWorks group and have a demo on Monday that I am showing the recommendation tool for. Something is wrong on the page. The “checkout” button keeps (literally) disappearing and you get stuck on the page without being able to move forward or finalize your elections. Crazy – when I select the “Recommended Plans” and make no changes at all – the “checkout” button appears (see attached) but, if select the “change plans” it goes away (see attached). And if I make any modifications in the selections the “checkout” disappears again.

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          dkulling Debbie Kulling created issue -
          satyap Satya made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Avnish Yadav [ avnish.yadav ]
          satyap Satya made changes -
          Component/s Exchange [ 10003 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Attachment ScreenShot.doc [ 35834 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Assignee Avnish Yadav [ avnish.yadav ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Priya Dhamande [ priya.dhamande ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Assignee Priya Dhamande [ priya.dhamande ] Debbie Kulling [ dkulling ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Remaining Estimate 5h [ 18000 ]
          Original Estimate 5h [ 18000 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Remaining Estimate 5h [ 18000 ] 3h [ 10800 ]
          Time Spent 2h [ 7200 ]
          Worklog Id 15278 [ 15278 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Remaining Estimate 3h [ 10800 ] 0h [ 0 ]
          Time Spent 2h [ 7200 ] 5h [ 18000 ]
          Worklog Id 15279 [ 15279 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Remaining Estimate 0h [ 0 ] 1h [ 3600 ]
          Time Spent 5h [ 18000 ] 4h [ 14400 ]
          Worklog Id 15279 [ 15279 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
          Time Spent 4h [ 14400 ] 6.5h [ 23400 ]
          Worklog Id 15336 [ 15336 ]
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Component/s ACA [ 10004 ]
          Component/s Exchange [ 10003 ]

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 5h Original Estimate - 5h
                5h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 6.5h
                6.5h