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  1. WORKTERRA
  2. WT-7274

Totalworks Recommendation Engine

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Stage
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Please see email below and attached screenshots from BCC

      I am in our TotalWorks group and have a demo on Monday that I am showing the recommendation tool for. Something is wrong on the page. The “checkout” button keeps (literally) disappearing and you get stuck on the page without being able to move forward or finalize your elections. Crazy – when I select the “Recommended Plans” and make no changes at all – the “checkout” button appears (see attached) but, if select the “change plans” it goes away (see attached). And if I make any modifications in the selections the “checkout” disappears again.

        Attachments

          Activity

          avnish.yadav Avnish Yadav (Inactive) logged work - 22/Dec/16 12:57 PM - edited
          • Time Spent:
            2h
             
            <No comment>
          avnish.yadav Avnish Yadav (Inactive) logged work - 23/Dec/16 12:57 PM
          • Time Spent:
            2h
             
            <No comment>
          priya.dhamande Priya Dhamande (Inactive) logged work - 23/Dec/16 05:47 PM
          • Time Spent:
            2.5h
             
            <No comment>

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 5h Original Estimate - 5h
                5h
                Remaining:
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                Logged:
                Time Spent - 6.5h
                6.5h