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  1. WORKTERRA
  2. WT-7720

Softchoice - Health, Dental/Vision, HSA Plans

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Softchoice
    • Module:
      BenAdmin - Enrollment

      Description

      I’m going to need some help with this group as I’m extremely uncomfortable changing any of the plan rules. Their HSA plans were not working and Dave had Development do a full regression testing on both Softchoice and JE Dunn. Development set up the HSA plans so that they were working, but now there need to be some changes to the plans they are contingent on and so I do not want to make waves on the HSA plans.

      There is also a ticket for issues with QEs leading to terminated benefits. WT-7182 explains that if someone is enrolled in an HSA for both 2016 and 2017 and they had a 2016 QE, it dropped the 2017 HSA. This is noted for JE Dunn in the ticket and I’ve asked them to review Softchoice for the same issues, as they have brought up a couple of problems with QEs that may or may not be related.

      Softchoice- Canada group only

      Health Plan / Dental Plan
      If an employee does not make elections, they should get the employee only tier.
      Currently: set up to not allow waiving and set to mandate coverage based on family demographics. UPDATE: THE EMPLOYEE SHOULD NOT BE ABLE TO WAIVE COVERAGE. DENTAL SHOULD DEFAULT TO EMPLOYEE ONLY TIER BUT SHOULD BE ABLE TO BE WAIVED. HSA AMOUNT SHOULD BE BASED ON MEDICAL TIER.

      HSA Plan
      On January 1 of each year, employees with Health Plan are given a fresh amount for annual use:
      • Employee only with Dental- $285
      • Employee only without Dental- $435
      • Family with Dental- $570
      • Family without Dental- $870
      New hires throughout the year are pro-rated. Employees moving from one of these levels into another throughout the year are prorated. Only annual amounts should be shown-- not per pay period or monthly.

      Jennifer Leugers

        Attachments

        1. Admin Enrollment.png
          Admin Enrollment.png
          126 kB
        2. Employee Elections.png
          Employee Elections.png
          71 kB
        3. Health Employee Initial Customization.png
          Health Employee Initial Customization.png
          145 kB
        4. screenshot-1.png
          screenshot-1.png
          35 kB
        5. screenshot-2.png
          screenshot-2.png
          51 kB
        6. screenshot-3.png
          screenshot-3.png
          51 kB
        7. screenshot-4.png
          screenshot-4.png
          50 kB
        8. Video 30rd Feb 2017.mp4
          1.30 MB
        9. WT-7720 SoftChoice.ods
          15 kB
        10. WT-7720 SoftChoice Scenarios 20th Jan 2017.xls
          10 kB
        11. WT-7720 SoftChoice Updated.ods
          11 kB

          Issue Links

            Activity

              People

              Assignee:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Due:
                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Original Estimate - 76h
                  76h
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                  75.75h