WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7819

Production > Sunnyvale School District > Issue with Adding or Changing Health Tier Mapping Value

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      SCCSIG
    • Item State:
      Production Complete

      Description

      Hello,

      I am trying to make changes to existing Health Tier Mapping values and add new mappings, but i am getting the attached error stating Form Description Format Invalid. I originally added these mapping and the format was accepted then, but not now. Please see attached screenshot.

      Plan i am adjusting is called "Delta Dental - COBRA-Dental-Delta Dental", but i suspect this error will occur on every SCCSIG client build because the format of these values are the same across all SCCSIG clients.

      Need this issue resolved so i can move forward with my adjustments.

      Thanks,
      Chris

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-7902 WT -> Server Error on SA Utility if health tier policy no is of longer length and characters

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Transition Time In Source Status Execution Times
            Umesh Kadam (Inactive) made transition -
            In Progress Waiting for Customer Input
            		5m 55s 1
            Chris Ellenberger made transition -
            Waiting for Customer Input Open
            		9h 56m 1
            Umesh Kadam (Inactive) made transition -
            Open In Progress
            		1d 21h 23m 2
            Umesh Kadam (Inactive) made transition -
            In Progress In Development
            		15m 56s 1
            Alankar Chavan (Inactive) made transition -
            In LB Testing Reopen in Local
            		11m 57s 2
            Alankar Chavan (Inactive) made transition -
            Reopen in Local In Development
            		4s 2
            Alankar Chavan (Inactive) made transition -
            In Development In LB Testing
            		8h 2m 3
            Alankar Chavan (Inactive) made transition -
            In LB Testing Stage Testing
            		1s 1
            Alankar Chavan (Inactive) made transition -
            Stage Testing In Production Testing
            		2s 1
            Chris Ellenberger made transition -
            In Production Testing Production Complete
            		8h 20m 1
            Chris Ellenberger made transition -
            Production Complete Closed
            		4s 1

              People

              Assignee:
              alankar.chavan Alankar Chavan (Inactive)
              Reporter:
              Chris.ellenberger Chris Ellenberger
              Account Executive:
              Chris Ellenberger
              Developer:
              Umesh Kadam (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

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                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

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