Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      Floyd
    • Item State:
      Production Complete

      Description

      Employee: Mindy Poss

      Admin approved her pending EOI for her STD. When it was approved it does not approve the sub plan.

      1. Please look into the data base and find out what sub plan she originally elected so we can fix her election

      2. Why is this an issue again. We had this corrected last fall and it was tested and confirmed.

        Attachments

        1. std 1.PNG
          std 1.PNG
          11 kB
        2. std 2.PNG
          std 2.PNG
          17 kB
        3. WT Stage - Issue Fixed.png
          WT Stage - Issue Fixed.png
          61 kB

          Issue Links

            Activity

            Hide
            vinanti.yadav Vinanti Yadav (Inactive) added a comment -

            @QA : Impacted area
            Check whether sub plan is getting added after EOI approval for
            1. select single sub plan
            2. select multiples sub plans
            for current and future enrollments.

            CC: Jyoti Mayne

            Show
            vinanti.yadav Vinanti Yadav (Inactive) added a comment - @QA : Impacted area Check whether sub plan is getting added after EOI approval for 1. select single sub plan 2. select multiples sub plans for current and future enrollments. CC: Jyoti Mayne
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            currently can not start testing this on WT Stage due to an open issue at enrollment screen WT-8435

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - currently can not start testing this on WT Stage due to an open issue at enrollment screen WT-8435
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment - - edited

            Hello All,

            This is tested on WT Stage - working well - 15th Feb 2017

            We tried out various scenarios -

            • employee enrolled in STD plan - admin accepted the EOI request with same eff date as that of the enrollment
            • employee enrolled in STD plan - admin accepted the EOI request with different eff date as that of the enrollment
            • above scenarios tested with and without admin approval
            • above scenarios tested with and without GI situations

            In all the cases - system showed the correct name of the enrolled sub plan on confirmation statement

            Please refer attached screenshot (WT Stage - Issue Fixed)

            This is ready for Stage

            CC - Prasad Pise Rakesh Roy Jyoti Mayne

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - - edited Hello All, This is tested on WT Stage - working well - 15th Feb 2017 We tried out various scenarios - employee enrolled in STD plan - admin accepted the EOI request with same eff date as that of the enrollment employee enrolled in STD plan - admin accepted the EOI request with different eff date as that of the enrollment above scenarios tested with and without admin approval above scenarios tested with and without GI situations In all the cases - system showed the correct name of the enrolled sub plan on confirmation statement Please refer attached screenshot (WT Stage - Issue Fixed) This is ready for Stage CC - Prasad Pise Rakesh Roy Jyoti Mayne
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            This is tested on Stage (scenarios are mentioned in above comments)

            Ready for Production

            CC - Rakesh Roy Prasad Pise Jyoti Mayne Vinanti Yadav

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - This is tested on Stage (scenarios are mentioned in above comments) Ready for Production CC - Rakesh Roy Prasad Pise Jyoti Mayne Vinanti Yadav
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Hello Debbie Kulling,

            This issue us deployed and tested on Production. Scenarios tested are mentioned in earlier comments.
            System shows the correct sub plan name (which is accepted from Pending EOI) along with it's correct coverage and related costs on Confirmation Statements.

            You may review this at your end and close the JIRA if it;s working as per the expectations.

            CC - Jyoti Mayne Vinanti Yadav Prasad Pise Rakesh Roy Hrishikesh Deshpande Sachin Hingole

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Hello Debbie Kulling , This issue us deployed and tested on Production. Scenarios tested are mentioned in earlier comments. System shows the correct sub plan name (which is accepted from Pending EOI) along with it's correct coverage and related costs on Confirmation Statements. You may review this at your end and close the JIRA if it;s working as per the expectations. CC - Jyoti Mayne Vinanti Yadav Prasad Pise Rakesh Roy Hrishikesh Deshpande Sachin Hingole

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Developer:
              Vinanti Yadav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 24h Original Estimate - 24h
                  24h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 29.8h
                  29.8h