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  1. WORKTERRA
  2. WT-8241

ACA 2017 eSubmission - Blue Coat (Symatec Corporation)

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      ACA IRS Submission
    • Reported by:
      Support
    • Company:
      Blue Coat
    • Module:
      ACA - 2017

      Attachments

        Activity

        Ascending order - Click to sort in descending order
        kumar.chhajed Kumar Chhajed (Inactive) created issue -
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Field Original Value New Value
        Assignee Jennifer Leugers [ jennifer.leugers ] Revansiddha Gaur [ revansiddha.gaur ]
        Developer Revansiddha G [ 10331 ]
        QA Mahendra Mungase [ mahendra.mungase ]
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Assignee Revansiddha Gaur [ revansiddha.gaur ] Jennifer Leugers [ jennifer.leugers ]
        Hide
        Permalink
        jennifer.leugers Jennifer Leugers added a comment -

        Hi all - when I submitted the file for the IRS, there was an error on the page and it came back without the receipt ID. Short of calling the IRS, there is no way for me to get the information to check on the filing. Is there anyway to do a replacement file instead?

        Show
        jennifer.leugers Jennifer Leugers added a comment - Hi all - when I submitted the file for the IRS, there was an error on the page and it came back without the receipt ID. Short of calling the IRS, there is no way for me to get the information to check on the filing. Is there anyway to do a replacement file instead?
        jennifer.leugers Jennifer Leugers made changes -
        Assignee Jennifer Leugers [ jennifer.leugers ] Kumar Chhajed [ kumar.chhajed ]
        revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
        Assignee Kumar Chhajed [ kumar.chhajed ] Revansiddha Gaur [ revansiddha.gaur ]
        revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        Permalink
        revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - - edited

        Hi Jennifer Leugers,

        Without knowing an error we can't do anything as the file is found valid. So please let us know the actual error for resolution the issue.

        There is no way to generate the replacement file without Receipt ID.

        In case of you didn't receive the Receipt ID, that may be issue with the IRS portal. So here I would suggest you to please re-submit the same original files on IRS portal. and let us know with error details if you still get an error.

        Thanks,
        Revan

        Nandkumar Prabhakar Karlekar

        Show
        revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - - edited Hi Jennifer Leugers , Without knowing an error we can't do anything as the file is found valid. So please let us know the actual error for resolution the issue. There is no way to generate the replacement file without Receipt ID. In case of you didn't receive the Receipt ID, that may be issue with the IRS portal. So here I would suggest you to please re-submit the same original files on IRS portal. and let us know with error details if you still get an error. Thanks, Revan Nandkumar Prabhakar Karlekar
        revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
        Assignee Revansiddha Gaur [ revansiddha.gaur ] Jennifer Leugers [ jennifer.leugers ]
        revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
        Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
        revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
        Remaining Estimate 16h [ 57600 ]
        Original Estimate 16h [ 57600 ]
        revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
        Remaining Estimate 16h [ 57600 ] 13.5h [ 48600 ]
        Time Spent 2.5h [ 9000 ]
        Worklog Id 33637 [ 33637 ]
        Permalink
        revansiddha.gaur Revansiddha Gaur (Inactive) logged work - 24/Mar/17 09:00 PM
        • Time Spent:
          2.5h
           

          Analysis & Reply.

        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223)
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
        Hide
        Permalink
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

        Hello,
        Feel free to reopen in case any further action required on this. Thank you.

        Show
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Hello, Feel free to reopen in case any further action required on this. Thank you.
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Closed [ 6 ]
        Transition Time In Source Status Execution Times
        Revansiddha Gaur (Inactive) made transition -
        Open In Progress
        		49d 20h 49m 1
        Revansiddha Gaur (Inactive) made transition -
        In Progress Waiting for Customer Input
        		1h 53m 1
        Nandkumar Prabhakar Karlekar (Inactive) made transition -
        Waiting for Customer Input In Progress
        		186d 22h 15m 1
        Nandkumar Prabhakar Karlekar (Inactive) made transition -
        In Progress Closed
        		3m 49s 1

          People

          Assignee:
          jennifer.leugers Jennifer Leugers
          Reporter:
          kumar.chhajed Kumar Chhajed (Inactive)
          Account Executive:
          Jennifer Leugers
          QA:
          Mahendra Mungase (Inactive)
          Votes:
          0 Vote for this issue
          Watchers:
          5 Start watching this issue

            Dates

            Created:
            Updated:
            Resolved:

              Time Tracking

              Estimated:
              Original Estimate - 16h
              16h
              Remaining:
              Time Spent - 2.5h Remaining Estimate - 13.5h
              13.5h
              Logged:
              Time Spent - 2.5h Remaining Estimate - 13.5h
              2.5h