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Type:
Support Activity
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Status: Resolved
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Query Resolution
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Environment:Production
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Reported by:Client
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Module:BenAdmin - EDS
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Issue Importance:Must Have
See message below from the Client. They sent the attachment to show the errors they are receiving. THank you.
From: Jo Ballard JBallard@groendyke.com
Sent: Thursday, February 02, 2017 9:16 AM
To: Kristi Smith <kristi.smith@ebsbenefits.com>
Cc: Rebecca Schmidt <rschmidt@groendyke.com>; Jo Ballard <JBallard@groendyke.com>
Subject: PHI Viewing uploaded documents
Kristi,
Please see the attached.
Some docs I could open in the Review Employee documents and the employee record-view uploaded docs.
A couple of them gave me error messages. Is there a way to get this fixed to view all in the Review Employee Document screen?
- relates to
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WT-5083 University of Notre Dame - Uploaded Documents
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- Production Complete
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Verified this On Production after above Consider Below Scenarios:
Upload document by employee and download it before saving and after saving
Partner/Company Admin>Pending Queue>Verify document>Download
Partner/Company Admin>>Employee Uploaded document>Download
Delete and upload the same document again, then download
Working fine as expected
Hi Kristi Smith,
The issue related Download document is solved refer linked jira WT-5083 the issue is not coming again.
But, Employees which had uploaded the documents already and facing this issue, should re upload the files.
Thanks,
Rashmita
Hi Hrishikesh Deshpande,
Can you please get this checked whether with Upload document fix getting deployed on production, this issue will be fixed?
Regards,
Satya Prakash
Cc: Sheetal Bodhale Rakesh Roy Vijay Siddha