WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-8283

Groendyke - EE doc review errors

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      Client
    • Module:
      BenAdmin - EDS
    • Issue Importance:
      Must Have

      Description

      See message below from the Client. They sent the attachment to show the errors they are receiving. THank you.

      From: Jo Ballard JBallard@groendyke.com
      Sent: Thursday, February 02, 2017 9:16 AM
      To: Kristi Smith <kristi.smith@ebsbenefits.com>
      Cc: Rebecca Schmidt <rschmidt@groendyke.com>; Jo Ballard <JBallard@groendyke.com>
      Subject: PHI Viewing uploaded documents

      Kristi,
      Please see the attached.
      Some docs I could open in the Review Employee documents and the employee record-view uploaded docs.
      A couple of them gave me error messages. Is there a way to get this fixed to view all in the Review Employee Document screen?

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5083 University of Notre Dame - Uploaded Documents

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            kristi.smith Kristi Smith (Inactive) created issue -
            rakeshr Rakesh Roy (Inactive) made changes -
            Field Original Value New Value
            Issue Category EBS [ 10350 ] Client [ 10352 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
            Hide
            Permalink
            satyap Satya added a comment - - edited

            Hi Hrishikesh Deshpande,

            Can you please get this checked whether with Upload document fix getting deployed on production, this issue will be fixed?

            Regards,
            Satya Prakash

            Cc: Sheetal Bodhale Rakesh Roy Vijay Siddha

            Show
            satyap Satya added a comment - - edited Hi Hrishikesh Deshpande , Can you please get this checked whether with Upload document fix getting deployed on production, this issue will be fixed? Regards, Satya Prakash Cc: Sheetal Bodhale Rakesh Roy Vijay Siddha
            satyap Satya made changes -
            Assignee Vijay Siddha [ vijays ] Prasad Patil [ prasad.patil ]
            satyap Satya made changes -
            Assignee Prasad Patil [ prasad.patil ] Prasad Pise [ prasadp ]
            satyap Satya made changes -
            Assignee Prasad Pise [ prasadp ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Rashmita Dudhe [ rashmita.dudhe ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Link This issue relates to WT-5083 [ WT-5083 ]
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified this On Production after above Consider Below Scenarios:

            Upload document by employee and download it before saving and after saving
            Partner/Company Admin>Pending Queue>Verify document>Download
            Partner/Company Admin>>Employee Uploaded document>Download
            Delete and upload the same document again, then download

            Working fine as expected

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified this On Production after above Consider Below Scenarios: Upload document by employee and download it before saving and after saving Partner/Company Admin>Pending Queue>Verify document>Download Partner/Company Admin>>Employee Uploaded document>Download Delete and upload the same document again, then download Working fine as expected
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi Kristi Smith,

            The issue related Download document is solved refer linked jira WT-5083 the issue is not coming again.

            But, Employees which had uploaded the documents already and facing this issue, should re upload the files.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Kristi Smith , The issue related Download document is solved refer linked jira WT-5083 the issue is not coming again. But, Employees which had uploaded the documents already and facing this issue, should re upload the files. Thanks, Rashmita
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Kristi Smith [ kristi.smith ]
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 07/Feb/17 09:38 AM
            • Time Spent:
              2h
               
              <No comment>
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 23449 [ 23449 ]
            satyap Satya made changes -
            Issue Type Bug [ 1 ] Support Activity [ 10301 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Defects [ 32028 ] WT_Support [ 32416 ]
            satyap Satya made changes -
            Resolution Done [ 10000 ]
            Status Open [ 1 ] Resolved [ 5 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Transition Time In Source Status Execution Times
            Satya made transition -
            Open Resolved
            		5d 20h 53m 1

              People

              Assignee:
              kristi.smith Kristi Smith (Inactive)
              Reporter:
              kristi.smith Kristi Smith (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2h
                  2h