Type:
Support Activity
Status:
Resolved
Priority:
High
Resolution:
Done
Affects Version/s:
None
Fix Version/s:
None
Component/s:
None
Support Task Type:
Query Resolution
Issue Importance:
Must Have
See message below from the Client. They sent the attachment to show the errors they are receiving. THank you.
From: Jo Ballard JBallard@groendyke.com
Sent: Thursday, February 02, 2017 9:16 AM
To: Kristi Smith <kristi.smith@ebsbenefits.com>
Cc: Rebecca Schmidt <rschmidt@groendyke.com>; Jo Ballard <JBallard@groendyke.com>
Subject: PHI Viewing uploaded documents
Kristi,
Please see the attached.
Some docs I could open in the Review Employee documents and the employee record-view uploaded docs.
A couple of them gave me error messages. Is there a way to get this fixed to view all in the Review Employee Document screen?
relates to
WT-5083
University of Notre Dame - Uploaded Documents
Production Complete
Transition
Time In Source Status
Execution Times
Satya
made transition
-
09/Feb/17 01:00 PM
Open
Resolved
5d 20h 53m
1
{"report":{"apdex":1,"isInitial":true,"journeyId":"ed5bfa2e-0011-4c2b-ab03-7f697a56c88d","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":927.2000000011176,"redirectCount":0,"resourceLoadedEnd":683.5999999996275,"resourceLoadedStart":273,"resourceTiming":[{"duration":17.09999999962747,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":273,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":273,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":290.09999999962747,"responseStart":0,"secureConnectionStart":0},{"duration":17.5,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":273.2000000011176,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":273.2000000011176,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":290.7000000011176,"responseStart":0,"secureConnectionStart":0},{"duration":17.799999998882413,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":273.30000000074506,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":273.30000000074506,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":291.09999999962747,"responseStart":0,"secureConnectionStart":0},{"duration":18.09999999962747,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":273.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":273.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":291.59999999962747,"responseStart":0,"secureConnectionStart":0},{"duration":18.90000000037253,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":273.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":273.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":292.40000000037253,"responseStart":0,"secureConnectionStart":0},{"duration":269.69999999925494,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":273.7000000011176,"connectEnd":273.7000000011176,"connectStart":273.7000000011176,"domainLookupEnd":273.7000000011176,"domainLookupStart":273.7000000011176,"fetchStart":273.7000000011176,"redirectEnd":0,"redirectStart":0,"requestStart":294.09999999962747,"responseEnd":543.4000000003725,"responseStart":406.7000000011176,"secureConnectionStart":273.7000000011176},{"duration":375.2999999988824,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":273.7000000011176,"connectEnd":273.7000000011176,"connectStart":273.7000000011176,"domainLookupEnd":273.7000000011176,"domainLookupStart":273.7000000011176,"fetchStart":273.7000000011176,"redirectEnd":0,"redirectStart":0,"requestStart":302.5,"responseEnd":649,"responseStart":407.5,"secureConnectionStart":273.7000000011176},{"duration":155.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":273.80000000074506,"connectEnd":273.80000000074506,"connectStart":273.80000000074506,"domainLookupEnd":273.80000000074506,"domainLookupStart":273.80000000074506,"fetchStart":273.80000000074506,"redirectEnd":0,"redirectStart":0,"requestStart":305.2000000011176,"responseEnd":429.30000000074506,"responseStart":428.7000000011176,"secureConnectionStart":273.80000000074506},{"duration":155.80000000074506,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":273.90000000037253,"connectEnd":273.90000000037253,"connectStart":273.90000000037253,"domainLookupEnd":273.90000000037253,"domainLookupStart":273.90000000037253,"fetchStart":273.90000000037253,"redirectEnd":0,"redirectStart":0,"requestStart":306.40000000037253,"responseEnd":429.7000000011176,"responseStart":429.30000000074506,"secureConnectionStart":273.90000000037253},{"duration":156.7000000011176,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":274,"connectEnd":274,"connectStart":274,"domainLookupEnd":274,"domainLookupStart":274,"fetchStart":274,"redirectEnd":0,"redirectStart":0,"requestStart":308,"responseEnd":430.7000000011176,"responseStart":430.30000000074506,"secureConnectionStart":274},{"duration":156.2000000011176,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":274,"connectEnd":274,"connectStart":274,"domainLookupEnd":274,"domainLookupStart":274,"fetchStart":274,"redirectEnd":0,"redirectStart":0,"requestStart":307.7000000011176,"responseEnd":430.2000000011176,"responseStart":429.90000000037253,"secureConnectionStart":274},{"duration":27.699999999254942,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":274.2000000011176,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":274.2000000011176,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":301.90000000037253,"responseStart":0,"secureConnectionStart":0},{"duration":157,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":274.2000000011176,"connectEnd":274.2000000011176,"connectStart":274.2000000011176,"domainLookupEnd":274.2000000011176,"domainLookupStart":274.2000000011176,"fetchStart":274.2000000011176,"redirectEnd":0,"redirectStart":0,"requestStart":309,"responseEnd":431.2000000011176,"responseStart":430.80000000074506,"secureConnectionStart":274.2000000011176},{"duration":30.199999999254942,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":274.40000000037253,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":274.40000000037253,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":304.59999999962747,"responseStart":0,"secureConnectionStart":0},{"duration":157.40000000037253,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/ea6f30d2bfdc99578bb23f4a5bac3ecd/shortcuts.js?context=issuenavigation&context=issueaction","startTime":274.40000000037253,"connectEnd":274.40000000037253,"connectStart":274.40000000037253,"domainLookupEnd":274.40000000037253,"domainLookupStart":274.40000000037253,"fetchStart":274.40000000037253,"redirectEnd":0,"redirectStart":0,"requestStart":309,"responseEnd":431.80000000074506,"responseStart":431.30000000074506,"secureConnectionStart":274.40000000037253},{"duration":157.7000000011176,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":274.5,"connectEnd":274.5,"connectStart":274.5,"domainLookupEnd":274.5,"domainLookupStart":274.5,"fetchStart":274.5,"redirectEnd":0,"redirectStart":0,"requestStart":309.09999999962747,"responseEnd":432.2000000011176,"responseStart":431.90000000037253,"secureConnectionStart":274.5},{"duration":408.19999999925494,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":275.40000000037253,"connectEnd":275.40000000037253,"connectStart":275.40000000037253,"domainLookupEnd":275.40000000037253,"domainLookupStart":275.40000000037253,"fetchStart":275.40000000037253,"redirectEnd":0,"redirectStart":0,"requestStart":360.7000000011176,"responseEnd":683.5999999996275,"responseStart":682.5999999996275,"secureConnectionStart":275.40000000037253},{"duration":407.09999999962747,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":275.40000000037253,"connectEnd":275.40000000037253,"connectStart":275.40000000037253,"domainLookupEnd":275.40000000037253,"domainLookupStart":275.40000000037253,"fetchStart":275.40000000037253,"redirectEnd":0,"redirectStart":0,"requestStart":360.59999999962747,"responseEnd":682.5,"responseStart":681.5,"secureConnectionStart":275.40000000037253},{"duration":90.40000000037253,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":683,"connectEnd":683,"connectStart":683,"domainLookupEnd":683,"domainLookupStart":683,"fetchStart":683,"redirectEnd":0,"redirectStart":0,"requestStart":739.0999999996275,"responseEnd":773.4000000003725,"responseStart":772.2000000011176,"secureConnectionStart":683}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":101,"responseStart":267,"responseEnd":269,"domLoading":271,"domInteractive":1018,"domContentLoadedEventStart":1018,"domContentLoadedEventEnd":1076,"domComplete":1335,"loadEventStart":1335,"loadEventEnd":1337,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"e8f12b35e95826","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":21,"dbConnsTimeInMs":26,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}