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  1. WORKTERRA
  2. WT-8331

Basic Life/AD&D not splitting correctly

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Prime Healthcare
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Employee: Melissa Copes
      SS# 626366023
      Facility: Saint Marys Regional Medical Center

      Employee went from PT to FT effective 2/01/2017.
      Basic life salary coverage went from $13K (as PT) to $54K (as FT).

      Currently, Basic LIfe/AD&D coverage splitting as 13K and 41K instead of 50K and 4K. Option to select 50K (rather than 13K) is showing, but selection of 50K is not processing. Please correct.

        Attachments

        1. copes basic life add 1.png
          156 kB
          Amanda B. Garvey
        2. copes basic life add 2.png
          158 kB
          Amanda B. Garvey
        3. liddle basic life over 50k.png
          215 kB
          Amanda B. Garvey
        4. liddle basic life up to 50k.png
          213 kB
          Amanda B. Garvey
        5. PrimeHealth.jpg
          74 kB
          Santosh Balid

          Activity

            People

            Assignee:
            agarvey Amanda B. Garvey (Inactive)
            Reporter:
            agarvey Amanda B. Garvey (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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