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  1. WORKTERRA
  2. WT-8412

TIBCO- Employee Enrollment on terminated plan

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      TIBCO
    • Item State:
      Development - In Analysis

      Description

      We (Tibco) have an employee that went into the system to update the commuter benefit effective 3/1/17. The event appears to be correct, but when Patrick ran the billing invoice it appears the Vision plan reverted back to the plan that was in effect for 2016 and termed it out. This plan is no longer available for 2017. I have attached a print screen of the “view history” and the commuter event (see attached)

      What could possibly have caused this?

      I (Tibco) had to create an event for 1/1/2017 in order to add the 2017 vision base plan in his record.

        Attachments

        1. fomin.docx
          303 kB
          Michelle Parker
        2. screenshot-1.png
          413 kB
          Michelle Parker
        3. screenshot-2.png
          41 kB
          Janine Calendo
        4. screenshot-3.png
          42 kB
          Janine Calendo

          Activity

            People

            Assignee:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Reporter:
            michelle.parker Michelle Parker (Inactive)
            Developer:
            Umesh Kadam (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

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              Created:
              Updated:
              Resolved:

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