High We (Tibco) have an employee that went into the system to update the commuter benefit effective 3/1/17. The event appears to be correct, but when Patrick ran the billing invoice it appears the Vision plan reverted back to the plan that was in effect for 2016 and termed it out. This plan is no longer available for 2017. I have attached a print screen of the “view history” and the commuter event (see attached)
What could possibly have caused this?
I (Tibco) had to create an event for 1/1/2017 in order to add the 2017 vision base plan in his record.
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.png [ 39443 ] |
Raymond Williams (Inactive)
made changes -
| Assignee | Raymond Williams [ raywill ] |
Raymond Williams (Inactive)
made changes -
| BA’s | Raymond Williams [ 14201 ] |
Raymond Williams (Inactive)
made changes -
| Assignee | Raymond Williams [ raywill ] | Janine Calendo [ janine.calendo ] |
| Assignee | Janine Calendo [ janine.calendo ] | Michelle Parker [ michelle.parker ] |
| Resolution | Done [ 10000 ] | |
| Status | To Do [ 10000 ] | Done [ 10001 ] |
| BA’s | Raymond Williams [ 14201 ] | Janine Calendo [ 14202 ] |
| Resolution | Done [ 10000 ] | |
| Status | Done [ 10001 ] | To Do [ 10000 ] |
| Assignee | Michelle Parker [ michelle.parker ] | Janine Calendo [ janine.calendo ] |
| Attachment | screenshot-2.png [ 39472 ] |
| Assignee | Janine Calendo [ janine.calendo ] | Michelle Parker [ michelle.parker ] |
| Attachment | screenshot-3.png [ 39473 ] |
| Assignee | Michelle Parker [ michelle.parker ] | Amit Thorve [ amitthorve ] |
| Assignee | Amit Thorve [ amitthorve ] | Satya [ ID10004 ] |
| Assignee | Satya [ ID10004 ] | Mandar Kulkarni [ mandark ] |
| Environment | Production [ 10005 ] | |
| Issue Type | Task [ 3 ] | Support Activity [ 10301 ] |
| Status | New Request [ 10029 ] | Open [ 1 ] |
| Support Task Type | Query Resolution [ 11205 ] | |
| Workflow | WT_Features [ 32533 ] | WT_Support [ 32547 ] |
Sumeet.Kolge (Inactive)
made changes -
| Assignee | Mandar Kulkarni [ mandark ] | Jyoti Mayne [ jyoti.mayne ] |
Sumeet.Kolge (Inactive)
made changes -
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 3h [ 10800 ] | |
| Worklog Id | 24588 [ 24588 ] |
| Time Spent | 3h [ 10800 ] | 3.25h [ 11700 ] |
| Worklog Id | 25684 [ 25684 ] |
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Vinanti Yadav [ vinanti.yadav ] |
Vinanti Yadav (Inactive)
made changes -
| Status | Open [ 1 ] | In Progress [ 3 ] |
Vinanti Yadav (Inactive)
made changes -
| Time Spent | 3.25h [ 11700 ] | 9.25h [ 33300 ] |
| Worklog Id | 25895 [ 25895 ] |
| Assignee | Vinanti Yadav [ vinanti.yadav ] | Umesh Kadam [ umesh.kadam ] |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
| Time Spent | 9.25h [ 33300 ] | 10.25h [ 36900 ] |
| Worklog Id | 26573 [ 26573 ] |
| Time Spent | 10.25h [ 36900 ] | 14.25h [ 51300 ] |
| Worklog Id | 27393 [ 27393 ] |
| Issue Type | Support Activity [ 10301 ] | Bug [ 1 ] |
| Status | In Progress [ 3 ] | In Development [ 10007 ] |
| Support Task Type | Query Resolution [ 11205 ] | |
| Workflow | WT_Support [ 32547 ] | WT_Defects [ 33529 ] |
| Component/s | BenAdmin [ 10000 ] | |
| Developer | Umesh Kadam [ umesh.kadam ] | |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | |
| Priority | Medium [ 3 ] | High [ 2 ] |
| Original Estimate | 0h [ 0 ] |
| Time Spent | 14.25h [ 51300 ] | 15.25h [ 54900 ] |
| Worklog Id | 28260 [ 28260 ] |
| Time Spent | 15.25h [ 54900 ] | 18.25h [ 65700 ] |
| Worklog Id | 28695 [ 28695 ] |
| Time Spent | 18.25h [ 65700 ] | 19.25h [ 69300 ] |
| Worklog Id | 28701 [ 28701 ] |
| Assignee | Umesh Kadam [ umesh.kadam ] | Prasad Pise [ prasadp ] |
| Time Spent | 19.25h [ 69300 ] | 20.75h [ 74700 ] |
| Worklog Id | 29067 [ 29067 ] |
| Assignee | Prasad Pise [ prasadp ] | Alankar Chavan [ alankar.chavan ] |
| Time Spent | 20.75h [ 74700 ] | 28.75h [ 103500 ] |
| Worklog Id | 29177 [ 29177 ] |
| Assignee | Alankar Chavan [ alankar.chavan ] | Jayshree Nagpure [ jayshree.nagpure ] |
Jayshree Nagpure (Inactive)
made changes -
| Assignee | Jayshree Nagpure [ jayshree.nagpure ] | Debbie Kulling [ dkulling ] |
Jayshree Nagpure (Inactive)
made changes -
| Time Spent | 28.75h [ 103500 ] | 34.75h [ 125100 ] |
| Worklog Id | 30024 [ 30024 ] |
| Time Spent | 34.75h [ 125100 ] | 35.75h [ 128700 ] |
| Worklog Id | 30058 [ 30058 ] |
| Worklog Id | 30058 [ 30058 ] |
| Assignee | Debbie Kulling [ dkulling ] | Jayshree Nagpure [ jayshree.nagpure ] |
| Resolution | Cannot Reproduce [ 5 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
| Environment_New | Production [ 18442 ] |
