WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8435

Server Error on Enroll now page

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      1)Login with partner on LB
      2)Search and select company
      3)Go to BenAdmin->Search and select employee.
      4)Go to benefits->enroll now
      5)Check for Server Error

      Actual Result:Server Error on Enroll now page

      Expected Result:Server Error should not be there and should display enrolled planned.

        Attachments

          Issue Links

          blocks

          Bug - A problem which impairs or prevents the functions of the product. NF-127 LB | Enroll Now | Slider| This pages is showing currency symbol double

          • Medium - Has the potential to affect progress.
          • Resolution Setting

          Enhancement - An improvement or enhancement to an existing feature or task. WT-2437 WT -> Election Termination Screens -> Show the calculated effective dates before user terminates any election

          • High - Serious problem that could block progress.
          • Production Complete

          Bug - A problem which impairs or prevents the functions of the product. WT-8073 Floyd - STD Pending EOI

          • High - Serious problem that could block progress.
          • Closed
          is caused by

          Change Request - Change Request WT-7378 Form Builder - User should able to remove system message.

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Jayshree Nagpure,

            Due to WT-7378 yesterday's deployment given issue is coming on LB.

            Aarati Sabnis We debug code and found that @Model.PopUpDescription is coming as NULL and due to this server error is coming on enroll now screen.

            Please add NULL pointer check in code.

            Cc: Satya, Vijay Siddha, Sheetal Bodhale, Rakesh Roy, Prasad Pise, Hrishikesh Deshpande

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Jayshree Nagpure , Due to WT-7378 yesterday's deployment given issue is coming on LB. Aarati Sabnis We debug code and found that @Model.PopUpDescription is coming as NULL and due to this server error is coming on enroll now screen. Please add NULL pointer check in code. Cc: Satya , Vijay Siddha , Sheetal Bodhale , Rakesh Roy , Prasad Pise , Hrishikesh Deshpande
            Hide
            Permalink
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - - edited

            Hello Jayshree Nagpure,

            Concern : Server Error on Enroll now page

            Cause : Condition for new line in popup description message was not checked properly.
            So when popup description message is null it gave server error.

            Correction : Condition for new line in popup description message and null popup description message are checked properly and it is working properly.

            LB check-in is done.

            Thanks,
            Aarati R. Sabnis

            CC Satya,Vijay Siddha,Sheetal Bodhale,Rakesh Roy,Prasad Pise

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - - edited Hello Jayshree Nagpure , Concern : Server Error on Enroll now page Cause : Condition for new line in popup description message was not checked properly. So when popup description message is null it gave server error. Correction : Condition for new line in popup description message and null popup description message are checked properly and it is working properly. LB check-in is done. Thanks, Aarati R. Sabnis CC Satya , Vijay Siddha , Sheetal Bodhale , Rakesh Roy , Prasad Pise
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Aarati Sabnis,

            Verification on Lb is done
            Working Properly.
            Thus updating item state as Ready for Stage.

            Thanks,
            Jayshree

            CC: Jyoti Mayne Prasad Pise Rakesh Roy

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Aarati Sabnis , Verification on Lb is done Working Properly. Thus updating item state as Ready for Stage. Thanks, Jayshree CC: Jyoti Mayne Prasad Pise Rakesh Roy
            Hide
            Permalink
            prasadp Prasad Pise (Inactive) added a comment -

            Verified on Stage while working on Wt-7378. Working as expected.

            Show
            prasadp Prasad Pise (Inactive) added a comment - Verified on Stage while working on Wt-7378. Working as expected.
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Aarati Sabnis,

            Tested this issue on production.
            working fine
            hence updating as production complete

            Thanks,
            Jayshree

            CC: Prasad Pise Rakesh Roy

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Aarati Sabnis , Tested this issue on production. working fine hence updating as production complete Thanks, Jayshree CC: Prasad Pise Rakesh Roy

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Developer:
              Aarati Sabnis (Inactive)
              QA:
              Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h Original Estimate - 3h
                  3h
                  Remaining:
                  Time Spent - 5.5h Remaining Estimate - 74h
                  74h
                  Logged:
                  Time Spent - 5.5h Remaining Estimate - 74h
                  5.5h