[WT-8451] Qualifying Events - Error with Tunnel - Workterra Jira

Details

Type: Bug
Status: Closed
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: ACA
Labels:
None

Environment:

Production
Bug Severity:
Medium
Module:
Exchange
Reported by:
Support
Item State:
Production Complete - Closed
Issue Importance:
Must Have

Description

Hi Dev -

I have had 2 clients that are having issues with Qualifying Events -

Example 1 - Five Guys (Exchange) - Employee Ryan Boles - This employee should be able to update benefits through the tunnel - they are not getting the needed pages - After the tunnel the employee is able to use the umbrella to enroll but they should be getting the tunnel pages.

Example 2 - SBM - The employee is Tuan Bui - The spouse page is not showing through the tunnel and we are not able to get this to show -

All of these we are from the employee view not the admin -

Please review - Five Guys is higher priority if you can review.

Thanks!

Jenni

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LB-1.png
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22/Feb/17 05:09 AM
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22/Feb/17 05:09 AM
LB-3.png
222 kB
22/Feb/17 07:12 AM
LB-4.png
183 kB
22/Feb/17 07:12 AM

Issue Links

relates to

WT-8472 Qualifying Events - Error with Tunnel

Resolved

Activity

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Jennifer Johnson (Inactive) created issue - 14/Feb/17 09:48 PM

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Traci Simpson (Inactive) added a comment - 14/Feb/17 10:40 PM

Lorena.Nava@ebsbenefits.com
Traci Simpson

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Traci Simpson (Inactive) added a comment - 14/Feb/17 10:40 PM Lorena.Nava@ebsbenefits.com Traci Simpson

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Vijay Siddha (Inactive) added a comment - 15/Feb/17 07:11 AM

CC:Jyoti Mayne,Satya,Hrishikesh Deshpande,Mandar Kulkarni

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Vijay Siddha (Inactive) added a comment - 15/Feb/17 07:11 AM CC: Jyoti Mayne , Satya , Hrishikesh Deshpande , Mandar Kulkarni

Vijay Siddha (Inactive) made changes - 15/Feb/17 07:11 AM

Field	Original Value	New Value
Assignee	Vijay Siddha [ vijays ]	Avnish Yadav [ avnish.yadav ]

Avnish Yadav (Inactive) made changes - 15/Feb/17 02:08 PM

Status

Open [ 1 ]

In Development [ 10007 ]

Avnish Yadav (Inactive) made changes - 15/Feb/17 02:55 PM

Link

This issue relates to ~~WT-8472~~ [ ~~WT-8472~~ ]

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Avnish Yadav (Inactive) added a comment - 15/Feb/17 03:00 PM

Hi Jennifer Johnson,

Regarding SBM QE Issue:- We have created another ~~WT-8472~~ jira for this issue.

Regarding Five Guys QE Issue:- We have fixed this issue in our local environment and our unit testing is in-progress.Tomorrow (02/16/2017 IST), we will update you on same.

Thanks,
Avnish Y

CC-- Jyoti Mayne

Show

Avnish Yadav (Inactive) added a comment - 15/Feb/17 03:00 PM Hi Jennifer Johnson , Regarding SBM QE Issue:- We have created another WT-8472 jira for this issue. Regarding Five Guys QE Issue:- We have fixed this issue in our local environment and our unit testing is in-progress.Tomorrow (02/16/2017 IST), we will update you on same. Thanks, Avnish Y CC-- Jyoti Mayne

Permalink

Avnish Yadav (Inactive) logged work - 15/Feb/17 06:25 PM

Time Spent:

8h

<No comment>

Avnish Yadav (Inactive) made changes - 16/Feb/17 09:43 AM

Code Reviewed By		Swapnil Pandhare [ 11900 ]
Item State		Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Avnish Yadav (Inactive) made changes - 16/Feb/17 09:43 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Permalink

Swapnil Pandhare (Inactive) logged work - 16/Feb/17 09:52 AM

Time Spent:

1.5h

Discussion with Avnish for exchange code fix and Code review

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Permalink

Avnish Yadav (Inactive) added a comment - 16/Feb/17 09:55 AM

Hi Hrishikesh Deshpande,

Please refer following 3'C for this Five Guys QE Issue:-

Concern:- In case of QE employee not getting Exchange related pages in Workflow.
Cause :- For QE, following exchange related page was not implemented.
1. Health Profile
2. Questionnaire
3. Recommend Plans
4. Select Your Plans

Correction:- We have fixed this issue by implemented exchange related page in code.

Please verify the same at your end and let us know in case of any issue/concern.

Thanks,
Avnish Y

CC-- Jyoti Mayne,Satya

Show

Avnish Yadav (Inactive) added a comment - 16/Feb/17 09:55 AM Hi Hrishikesh Deshpande , Please refer following 3'C for this Five Guys QE Issue:- Concern:- In case of QE employee not getting Exchange related pages in Workflow. Cause :- For QE, following exchange related page was not implemented. 1. Health Profile 2. Questionnaire 3. Recommend Plans 4. Select Your Plans Correction:- We have fixed this issue by implemented exchange related page in code. Please verify the same at your end and let us know in case of any issue/concern. Thanks, Avnish Y CC-- Jyoti Mayne , Satya

Khandu Kshirsagar (Inactive) made changes - 16/Feb/17 10:17 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Hrishikesh Deshpande (Inactive) made changes - 16/Feb/17 11:20 AM

Assignee

Avnish Yadav [ avnish.yadav ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

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Hrishikesh Deshpande (Inactive) added a comment - 16/Feb/17 01:04 PM

Hi Jennifer Johnson,

We have deploy this fix on our Local. We will move it on Stage and on Production as per regular patch process.

Stage deployment date- 02/20
Production deployment date- 02/21

Thanks,
Hrishikesh.

Show

Hrishikesh Deshpande (Inactive) added a comment - 16/Feb/17 01:04 PM Hi Jennifer Johnson , We have deploy this fix on our Local. We will move it on Stage and on Production as per regular patch process. Stage deployment date- 02/20 Production deployment date- 02/21 Thanks, Hrishikesh.

Hrishikesh Deshpande (Inactive) made changes - 16/Feb/17 01:05 PM

Account Executive		Jennifer Fernandes [ jjsassy99 ]
Component/s		Exchange [ 10003 ]
Developer		Avnish Yadav [ avnish.yadav ]
Issue Importance		Must Have [ 11800 ]
Production Due Date		21/Feb/2017
QA		Rajendra Joshi [ rajendraj ]
Severity	Simple [ 13101 ]	Medium [ 13102 ]
Stage Due Date		20/Feb/17 [ 2017-02-20 ]
Remaining Estimate		3h [ 10800 ]
Original Estimate		3h [ 10800 ]

Hrishikesh Deshpande (Inactive) made changes - 16/Feb/17 01:05 PM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rajendra Joshi [ rajendraj ]

Rajendra Joshi (Inactive) made changes - 17/Feb/17 01:26 PM

Assignee

Rajendra Joshi [ rajendraj ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Hrishikesh Deshpande (Inactive) made changes - 19/Feb/17 08:05 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Hrishikesh Deshpande (Inactive) made changes - 19/Feb/17 08:05 AM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rajendra Joshi [ rajendraj ]

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 20/Feb/17 05:41 AM

Verified on LB using company Five Guys. Above issue is fixed now.

Show

Rajendra Joshi (Inactive) added a comment - 20/Feb/17 05:41 AM Verified on LB using company Five Guys. Above issue is fixed now.

Rajendra Joshi (Inactive) made changes - 20/Feb/17 05:41 AM

Remaining Estimate	3h [ 10800 ]	2h [ 7200 ]
Time Spent		1h [ 3600 ]
Worklog Id	26023 [ 26023 ]

Avnish Yadav (Inactive) made changes - 20/Feb/17 06:26 AM

Remaining Estimate	2h [ 7200 ]	0h [ 0 ]
Time Spent	1h [ 3600 ]	9h [ 32400 ]
Worklog Id	26027 [ 26027 ]

Khandu Kshirsagar (Inactive) made changes - 20/Feb/17 06:48 AM

Item State

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Swapnil Pandhare (Inactive) made changes - 20/Feb/17 07:53 AM

Time Spent	9h [ 32400 ]	10.5h [ 37800 ]
Worklog Id	26052 [ 26052 ]

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 20/Feb/17 01:02 PM

Verified on Stage using company five guys for hspl. In employee flow, number of screens are changing on save and continue button.

Show

Rajendra Joshi (Inactive) added a comment - 20/Feb/17 01:02 PM Verified on Stage using company five guys for hspl. In employee flow, number of screens are changing on save and continue button.

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Assignee

Rajendra Joshi [ rajendraj ]

Avnish Yadav [ avnish.yadav ]

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: Stage QA(10202)Level 1 values: Re-open(10216)

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Resolution		Unresolved [ 10200 ]
Status	Stage Testing [ 10201 ]	Reopen in Stage [ 10023 ]

Avnish Yadav (Inactive) made changes - 20/Feb/17 02:00 PM

Status

Reopen in Stage [ 10023 ]

In Development [ 10007 ]

Avnish Yadav (Inactive) made changes - 20/Feb/17 02:00 PM

Item State

Parent values: Stage QA(10202)Level 1 values: Re-open(10216)

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Permalink

Avnish Yadav (Inactive) logged work - 20/Feb/17 05:15 PM

Time Spent:

2h

<No comment>

Permalink

Rajendra Joshi (Inactive) logged work - 21/Feb/17 04:41 AM

Time Spent:

1h

stage testing

Rajendra Joshi (Inactive) made changes - 21/Feb/17 04:42 AM

Time Spent	10.5h [ 37800 ]	11.5h [ 41400 ]
Worklog Id	26234 [ 26234 ]

Permalink

Rajendra Joshi (Inactive) logged work - 21/Feb/17 05:41 AM

Time Spent:

1h

<No comment>

Khandu Kshirsagar (Inactive) made changes - 21/Feb/17 06:02 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Avnish Yadav (Inactive) made changes - 21/Feb/17 06:27 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Avnish Yadav (Inactive) made changes - 21/Feb/17 06:27 AM

Assignee

Avnish Yadav [ avnish.yadav ]

Rajendra Joshi [ rajendraj ]

Permalink

Avnish Yadav (Inactive) logged work - 21/Feb/17 05:18 PM

Time Spent:

2h

<No comment>

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Rajendra Joshi (Inactive) added a comment - 22/Feb/17 05:09 AM

Verified on LB using company five guys. Number of pages are displayed 14 onload. but as user continues, they becomes 13. PFA screen shot.

Show

Rajendra Joshi (Inactive) added a comment - 22/Feb/17 05:09 AM Verified on LB using company five guys. Number of pages are displayed 14 onload. but as user continues, they becomes 13. PFA screen shot.

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:09 AM

Attachment		LB-1.png [ 40366 ]
Attachment		LB-2.png [ 40367 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Re-open(10212)

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Status

Local Testing [ 10200 ]

Reopen in Local [ 10018 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Assignee

Rajendra Joshi [ rajendraj ]

Avnish Yadav [ avnish.yadav ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Time Spent	11.5h [ 41400 ]	12.5h [ 45000 ]
Worklog Id	26485 [ 26485 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 07:12 AM

Attachment		LB-3.png [ 40381 ]
Attachment		LB-4.png [ 40382 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 07:14 AM

Time Spent	12.5h [ 45000 ]	13h [ 46800 ]
Worklog Id	26547 [ 26547 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 07:14 AM

Worklog Id

26547 [ 26547 ]

Permalink

Rajendra Joshi (Inactive) logged work - 23/Feb/17 05:19 AM

Time Spent:

1h

<No comment>

Permalink

Rajendra Joshi (Inactive) logged work - 23/Feb/17 07:13 AM - edited

Time Spent:

0.5h

Verified with existing employee.

Permalink

Avnish Yadav (Inactive) logged work - 24/Feb/17 06:15 PM

Time Spent:

4h

<No comment>

Permalink

Avnish Yadav (Inactive) logged work - 27/Feb/17 06:18 PM - edited

Time Spent:

4h

<No comment>

Avnish Yadav (Inactive) made changes - 01/Mar/17 05:16 AM

Time Spent	13h [ 46800 ]	15h [ 54000 ]
Worklog Id	28248 [ 28248 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 05:19 AM

Time Spent	15h [ 54000 ]	17h [ 61200 ]
Worklog Id	28250 [ 28250 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 06:16 AM

Time Spent	17h [ 61200 ]	21h [ 75600 ]
Worklog Id	28270 [ 28270 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 06:18 AM

Time Spent	21h [ 75600 ]	25h [ 90000 ]
Worklog Id	28276 [ 28276 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 06:19 AM

Worklog Id

28276 [ 28276 ]

Avnish Yadav (Inactive) made changes - 06/Mar/17 05:09 AM

Item State

Parent values: LB QA(10201)Level 1 values: Re-open(10212)

Parent values: Development(10200)Level 1 values: Ready for Review(10208)

Avnish Yadav (Inactive) made changes - 06/Mar/17 05:09 AM

Status

Reopen in Local [ 10018 ]

In Development [ 10007 ]

Avnish Yadav (Inactive) made changes - 06/Mar/17 05:10 AM

Dev Due Date

07/Mar/2017

Khandu Kshirsagar (Inactive) made changes - 06/Mar/17 11:50 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Review(10208)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Avnish Yadav (Inactive) made changes - 07/Mar/17 09:02 AM

Assignee

Avnish Yadav [ avnish.yadav ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rakesh Roy (Inactive) made changes - 11/Mar/17 05:03 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Hrishikesh Deshpande (Inactive) made changes - 23/Mar/17 04:40 AM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rajendra Joshi [ rajendraj ]

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Rajendra Joshi (Inactive) added a comment - 23/Mar/17 06:56 AM

Verified on LB using company Five Guys. Above issue are resolved now.

Show

Rajendra Joshi (Inactive) added a comment - 23/Mar/17 06:56 AM Verified on LB using company Five Guys. Above issue are resolved now.

Rajendra Joshi (Inactive) made changes - 23/Mar/17 06:58 AM

Time Spent	25h [ 90000 ]	26.25h [ 94500 ]
Worklog Id	33116 [ 33116 ]

Rajendra Joshi (Inactive) made changes - 23/Mar/17 06:58 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Permalink

Rajendra Joshi (Inactive) logged work - 24/Mar/17 06:57 AM

Time Spent:

1.25h

<No comment>

Khandu Kshirsagar (Inactive) made changes - 27/Mar/17 08:07 AM

Item State

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 29/Mar/17 06:42 AM

Verified on stage using restored company five guys for hspl. Above issue is fixed now.

Show

Rajendra Joshi (Inactive) added a comment - 29/Mar/17 06:42 AM Verified on stage using restored company five guys for hspl. Above issue is fixed now.

Rajendra Joshi (Inactive) made changes - 29/Mar/17 06:43 AM

Time Spent	26.25h [ 94500 ]	28.25h [ 101700 ]
Worklog Id		34240 [ 34240 ]

Rajendra Joshi (Inactive) made changes - 29/Mar/17 06:43 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Rajendra Joshi (Inactive) made changes - 29/Mar/17 06:43 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Permalink

Rajendra Joshi (Inactive) logged work - 30/Mar/17 06:42 AM

Time Spent:

2h

<No comment>

Ashwin Wankhede (Inactive) made changes - 31/Mar/17 07:30 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Rakesh Roy (Inactive) made changes - 03/Apr/17 11:41 AM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 03/Apr/17 12:52 PM

Verified on Production using company Five guys for hspl. Above issue is fixed now.

Show

Rajendra Joshi (Inactive) added a comment - 03/Apr/17 12:52 PM Verified on Production using company Five guys for hspl. Above issue is fixed now.

Permalink

Rajendra Joshi (Inactive) logged work - 03/Apr/17 12:53 PM

Time Spent:

1.25h

<No comment>

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:53 PM

Time Spent	28.25h [ 101700 ]	29.5h [ 106200 ]
Worklog Id		35772 [ 35772 ]

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:54 PM

Resolution	Unresolved [ 10200 ]	Fixed [ 1 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:54 PM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production Complete(10222)Level 1 values: Closed(10223)

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:54 PM

Status

Production Complete [ 10028 ]

Closed [ 6 ]

Rakesh Roy (Inactive) made changes - 29/Aug/17 10:24 AM

Bug Severity		Medium [ 16702 ]
Dev Due Date	07/Mar/2017	07/Mar/2017
Production Due Date	21/Feb/2017	21/Feb/2017
Stage Due Date	20/Feb/17 [ 2017-02-20 ]	20/Feb/17 [ 2017-02-20 ]

Satya made changes - 04/Nov/17 06:35 AM

Environment_New

Production [ 18442 ]

Prashant Samal (Inactive) made changes - 18/Dec/18 05:15 AM

Component/s		ACA [ 10004 ]
Component/s	Exchange [ 10003 ]

Transition	Time In Source Status	Execution Times

Avnish Yadav (Inactive) made transition - 15/Feb/17 02:08 PM

Open

In Development

16h 19m

Rajendra Joshi (Inactive) made transition - 20/Feb/17 01:02 PM

Stage Testing

Reopened in Stage

Avnish Yadav (Inactive) made transition - 20/Feb/17 02:00 PM

Reopened in Stage

In Development

57m 48s

Rajendra Joshi (Inactive) made transition - 22/Feb/17 05:19 AM

In LB Testing

Reopen in Local

22h 52m

Avnish Yadav (Inactive) made transition - 06/Mar/17 05:09 AM

Reopen in Local

In Development

11d 23h 49m

Rakesh Roy (Inactive) made transition - 11/Mar/17 05:03 AM

In Development

In LB Testing

6d 11h 56m

Rajendra Joshi (Inactive) made transition - 29/Mar/17 06:43 AM

In LB Testing

Stage Testing

22d 3h 58m

Rakesh Roy (Inactive) made transition - 03/Apr/17 11:41 AM

Stage Testing

In Production Testing

5d 4h 57m

Rajendra Joshi (Inactive) made transition - 03/Apr/17 12:54 PM

In Production Testing

Production Complete

1h 12m

Rajendra Joshi (Inactive) made transition - 03/Apr/17 12:54 PM

Production Complete

Closed

18s

People

Assignee:: Rajendra Joshi (Inactive)

Reporter:: Jennifer Johnson (Inactive)

Account Executive:: Jennifer Johnson (Inactive)

Developer:: Avnish Yadav (Inactive)

QA:: Rajendra Joshi (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 6 Start watching this issue

Dates

Created:: 14/Feb/17 09:48 PM

Updated:: 18/Dec/18 05:15 AM

Resolved:: 03/Apr/17 12:54 PM

Dev Due Date:: 07/Mar/2017

Pre-Prod Due Date:: 20/Feb/2017

Production Due Date:: 21/Feb/2017

Time Tracking

Estimated:

Remaining:

Logged:

29.5h