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Type:
Support Activity
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Status:
Resolved
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Priority:
Critical
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Component/s:
None
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Support Task Type:
Query Resolution
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-
-
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Issue Importance:
Must Have
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SBM - The employee is Tuan Bui - The spouse page is not showing through the tunnel and we are not able to get this to show -
- relates to
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WT-8451
Qualifying Events - Error with Tunnel
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-
Closed
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Hi Jennifer Johnson,
Please find below 3C's,
Concern: Not able to see spouse page in tunnel.
Cause: Employee has Qualifying event 'Employee - Child Looses Other Coverage (Coverage End Date)'.In this QE,Spouse page is not selected.Due to this spouse page is not shown in tunnel to the employee.
Customisation:Select Spouse page in respective QE. You will able to see the selected pages in tunnel.
Please let me know any additional details are required.
CC:SatyaVijay SiddhaAvnish Yadav
Thanks,
Sheetal Bodhale