[WT-8451] Qualifying Events - Error with Tunnel - Workterra Jira

Details

Type: Bug
Status: Closed
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: ACA
Labels:
None

Environment:

Production
Bug Severity:
Medium
Module:
Exchange
Reported by:
Support
Item State:
Production Complete - Closed
Issue Importance:
Must Have

Description

Hi Dev -

I have had 2 clients that are having issues with Qualifying Events -

Example 1 - Five Guys (Exchange) - Employee Ryan Boles - This employee should be able to update benefits through the tunnel - they are not getting the needed pages - After the tunnel the employee is able to use the umbrella to enroll but they should be getting the tunnel pages.

Example 2 - SBM - The employee is Tuan Bui - The spouse page is not showing through the tunnel and we are not able to get this to show -

All of these we are from the employee view not the admin -

Please review - Five Guys is higher priority if you can review.

Thanks!

Jenni

Attachments

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Attachments

LB-1.png
288 kB
22/Feb/17 05:09 AM
LB-2.png
182 kB
22/Feb/17 05:09 AM
LB-3.png
222 kB
22/Feb/17 07:12 AM
LB-4.png
183 kB
22/Feb/17 07:12 AM

Issue Links

relates to

WT-8472 Qualifying Events - Error with Tunnel

Resolved

Activity

Ascending order - Click to sort in descending order

Jennifer Johnson (Inactive) created issue - 14/Feb/17 09:48 PM

Vijay Siddha (Inactive) made changes - 15/Feb/17 07:11 AM

Field	Original Value	New Value
Assignee	Vijay Siddha [ vijays ]	Avnish Yadav [ avnish.yadav ]

Avnish Yadav (Inactive) made changes - 15/Feb/17 02:08 PM

Status

Open [ 1 ]

In Development [ 10007 ]

Avnish Yadav (Inactive) made changes - 15/Feb/17 02:55 PM

Link

This issue relates to ~~WT-8472~~ [ ~~WT-8472~~ ]

Avnish Yadav (Inactive) made changes - 16/Feb/17 09:43 AM

Code Reviewed By		Swapnil Pandhare [ 11900 ]
Item State		Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Avnish Yadav (Inactive) made changes - 16/Feb/17 09:43 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Khandu Kshirsagar (Inactive) made changes - 16/Feb/17 10:17 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Hrishikesh Deshpande (Inactive) made changes - 16/Feb/17 11:20 AM

Assignee

Avnish Yadav [ avnish.yadav ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Hrishikesh Deshpande (Inactive) made changes - 16/Feb/17 01:05 PM

Account Executive		Jennifer Fernandes [ jjsassy99 ]
Component/s		Exchange [ 10003 ]
Developer		Avnish Yadav [ avnish.yadav ]
Issue Importance		Must Have [ 11800 ]
Production Due Date		21/Feb/2017
QA		Rajendra Joshi [ rajendraj ]
Severity	Simple [ 13101 ]	Medium [ 13102 ]
Stage Due Date		20/Feb/17 [ 2017-02-20 ]
Remaining Estimate		3h [ 10800 ]
Original Estimate		3h [ 10800 ]

Hrishikesh Deshpande (Inactive) made changes - 16/Feb/17 01:05 PM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rajendra Joshi [ rajendraj ]

Rajendra Joshi (Inactive) made changes - 17/Feb/17 01:26 PM

Assignee

Rajendra Joshi [ rajendraj ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Hrishikesh Deshpande (Inactive) made changes - 19/Feb/17 08:05 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Hrishikesh Deshpande (Inactive) made changes - 19/Feb/17 08:05 AM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rajendra Joshi [ rajendraj ]

Rajendra Joshi (Inactive) made changes - 20/Feb/17 05:41 AM

Remaining Estimate	3h [ 10800 ]	2h [ 7200 ]
Time Spent		1h [ 3600 ]
Worklog Id	26023 [ 26023 ]

Avnish Yadav (Inactive) made changes - 20/Feb/17 06:26 AM

Remaining Estimate	2h [ 7200 ]	0h [ 0 ]
Time Spent	1h [ 3600 ]	9h [ 32400 ]
Worklog Id	26027 [ 26027 ]

Khandu Kshirsagar (Inactive) made changes - 20/Feb/17 06:48 AM

Item State

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Swapnil Pandhare (Inactive) made changes - 20/Feb/17 07:53 AM

Time Spent	9h [ 32400 ]	10.5h [ 37800 ]
Worklog Id	26052 [ 26052 ]

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Assignee

Rajendra Joshi [ rajendraj ]

Avnish Yadav [ avnish.yadav ]

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: Stage QA(10202)Level 1 values: Re-open(10216)

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Rajendra Joshi (Inactive) made changes - 20/Feb/17 01:02 PM

Resolution		Unresolved [ 10200 ]
Status	Stage Testing [ 10201 ]	Reopen in Stage [ 10023 ]

Avnish Yadav (Inactive) made changes - 20/Feb/17 02:00 PM

Status

Reopen in Stage [ 10023 ]

In Development [ 10007 ]

Avnish Yadav (Inactive) made changes - 20/Feb/17 02:00 PM

Item State

Parent values: Stage QA(10202)Level 1 values: Re-open(10216)

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Rajendra Joshi (Inactive) made changes - 21/Feb/17 04:42 AM

Time Spent	10.5h [ 37800 ]	11.5h [ 41400 ]
Worklog Id	26234 [ 26234 ]

Khandu Kshirsagar (Inactive) made changes - 21/Feb/17 06:02 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Avnish Yadav (Inactive) made changes - 21/Feb/17 06:27 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Avnish Yadav (Inactive) made changes - 21/Feb/17 06:27 AM

Assignee

Avnish Yadav [ avnish.yadav ]

Rajendra Joshi [ rajendraj ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:09 AM

Attachment		LB-1.png [ 40366 ]
Attachment		LB-2.png [ 40367 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Re-open(10212)

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Status

Local Testing [ 10200 ]

Reopen in Local [ 10018 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Assignee

Rajendra Joshi [ rajendraj ]

Avnish Yadav [ avnish.yadav ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 05:19 AM

Time Spent	11.5h [ 41400 ]	12.5h [ 45000 ]
Worklog Id	26485 [ 26485 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 07:12 AM

Attachment		LB-3.png [ 40381 ]
Attachment		LB-4.png [ 40382 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 07:14 AM

Time Spent	12.5h [ 45000 ]	13h [ 46800 ]
Worklog Id	26547 [ 26547 ]

Rajendra Joshi (Inactive) made changes - 22/Feb/17 07:14 AM

Worklog Id

26547 [ 26547 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 05:16 AM

Time Spent	13h [ 46800 ]	15h [ 54000 ]
Worklog Id	28248 [ 28248 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 05:19 AM

Time Spent	15h [ 54000 ]	17h [ 61200 ]
Worklog Id	28250 [ 28250 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 06:16 AM

Time Spent	17h [ 61200 ]	21h [ 75600 ]
Worklog Id	28270 [ 28270 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 06:18 AM

Time Spent	21h [ 75600 ]	25h [ 90000 ]
Worklog Id	28276 [ 28276 ]

Avnish Yadav (Inactive) made changes - 01/Mar/17 06:19 AM

Worklog Id

28276 [ 28276 ]

Avnish Yadav (Inactive) made changes - 06/Mar/17 05:09 AM

Item State

Parent values: LB QA(10201)Level 1 values: Re-open(10212)

Parent values: Development(10200)Level 1 values: Ready for Review(10208)

Avnish Yadav (Inactive) made changes - 06/Mar/17 05:09 AM

Status

Reopen in Local [ 10018 ]

In Development [ 10007 ]

Avnish Yadav (Inactive) made changes - 06/Mar/17 05:10 AM

Dev Due Date

07/Mar/2017

Khandu Kshirsagar (Inactive) made changes - 06/Mar/17 11:50 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Review(10208)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Avnish Yadav (Inactive) made changes - 07/Mar/17 09:02 AM

Assignee

Avnish Yadav [ avnish.yadav ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rakesh Roy (Inactive) made changes - 11/Mar/17 05:03 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Hrishikesh Deshpande (Inactive) made changes - 23/Mar/17 04:40 AM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Rajendra Joshi [ rajendraj ]

Rajendra Joshi (Inactive) made changes - 23/Mar/17 06:58 AM

Time Spent	25h [ 90000 ]	26.25h [ 94500 ]
Worklog Id	33116 [ 33116 ]

Rajendra Joshi (Inactive) made changes - 23/Mar/17 06:58 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Khandu Kshirsagar (Inactive) made changes - 27/Mar/17 08:07 AM

Item State

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Rajendra Joshi (Inactive) made changes - 29/Mar/17 06:43 AM

Time Spent	26.25h [ 94500 ]	28.25h [ 101700 ]
Worklog Id		34240 [ 34240 ]

Rajendra Joshi (Inactive) made changes - 29/Mar/17 06:43 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Rajendra Joshi (Inactive) made changes - 29/Mar/17 06:43 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Ashwin Wankhede (Inactive) made changes - 31/Mar/17 07:30 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Rakesh Roy (Inactive) made changes - 03/Apr/17 11:41 AM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:53 PM

Time Spent	28.25h [ 101700 ]	29.5h [ 106200 ]
Worklog Id		35772 [ 35772 ]

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:54 PM

Resolution	Unresolved [ 10200 ]	Fixed [ 1 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:54 PM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production Complete(10222)Level 1 values: Closed(10223)

Rajendra Joshi (Inactive) made changes - 03/Apr/17 12:54 PM

Status

Production Complete [ 10028 ]

Closed [ 6 ]

Rakesh Roy (Inactive) made changes - 29/Aug/17 10:24 AM

Bug Severity		Medium [ 16702 ]
Dev Due Date	07/Mar/2017	07/Mar/2017
Production Due Date	21/Feb/2017	21/Feb/2017
Stage Due Date	20/Feb/17 [ 2017-02-20 ]	20/Feb/17 [ 2017-02-20 ]

Satya made changes - 04/Nov/17 06:35 AM

Environment_New

Production [ 18442 ]

Prashant Samal (Inactive) made changes - 18/Dec/18 05:15 AM

Component/s		ACA [ 10004 ]
Component/s	Exchange [ 10003 ]

People

Assignee:: Rajendra Joshi (Inactive)

Reporter:: Jennifer Johnson (Inactive)

Account Executive:: Jennifer Johnson (Inactive)

Developer:: Avnish Yadav (Inactive)

QA:: Rajendra Joshi (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 6 Start watching this issue

Dates

Created:: 14/Feb/17 09:48 PM

Updated:: 18/Dec/18 05:15 AM

Resolved:: 03/Apr/17 12:54 PM

Dev Due Date:: 07/Mar/2017

Pre-Prod Due Date:: 20/Feb/2017

Production Due Date:: 21/Feb/2017

Time Tracking

Estimated:

Remaining:

Logged:

29.5h