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  1. WORKTERRA
  2. WT-8620

Add Partner Permissions to All Modules

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin, Onboard, Recruit, Wellness
    • Labels:
      None
    • Support Task Type:
      Access Request
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      OnBoard
    • Issue Importance:
      Q1
    • Severity:
      Simple

      Description

      Hello,

      Please add permissions to access all modules in stage and production to the following people:

      Chitra Rao
      Monika Demla
      Jamela Sandridge
      Kylee Reeves
      Angie Innis
      Candice Wilson
      Danielle Phillips
      David Clark
      Nathan Landrum
      Nathan Mayes
      Sean White

      Thank you,

      Veronica

      Amannda Johnson

        Attachments

          Activity

          veronica.blanco Veronica Blanco (Inactive) created issue -
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Veronica Blanco,

          We will be needing approval from Dave or Jen L for this. Please take approval and assign back to us.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Veronica Blanco , We will be needing approval from Dave or Jen L for this. Please take approval and assign back to us.
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Field Original Value New Value
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Veronica Blanco [ veronica.blanco ]
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hi Jen,

          Can you please approve to add all modules to the CB team's access for Implementation and Account Management and Support?

          Thanks,
          Veronica

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hi Jen, Can you please approve to add all modules to the CB team's access for Implementation and Account Management and Support? Thanks, Veronica
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Jennifer Leugers [ jennifer.leugers ]
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Veronica could you please define which modules you need?

          Show
          jennifer.leugers Jennifer Leugers added a comment - Veronica could you please define which modules you need?
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hi Jen,

          SPG (CB's group) will be using the onboard module. Dev had to turn it on on the back end for me to access. Since all modules are sold for CB clients I thought it'd be easiest to provide them with the access now since we have a few coming on and are about to train and test for SPG.

          Thanks,
          Veronica

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hi Jen, SPG (CB's group) will be using the onboard module. Dev had to turn it on on the back end for me to access. Since all modules are sold for CB clients I thought it'd be easiest to provide them with the access now since we have a few coming on and are about to train and test for SPG. Thanks, Veronica
          rakeshr Rakesh Roy (Inactive) made changes -
          Environment Production [ 10005 ]
          Issue Type Change Request [ 10002 ] Support Activity [ 10301 ]
          Status New Request [ 10029 ] Open [ 1 ]
          Support Task Type Access Request [ 13900 ]
          Workflow WT_Features [ 33365 ] WT_Support [ 34368 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Issue Importance Q1 [ 14900 ]
          Hide
          mandark Mandar Kulkarni (Inactive) added a comment -

          Hi Jennifer Leugers,
          Could you please let us know the next action on this, if any?

          ---------------------------------
          CC: Vijay Siddha, Satya

          Show
          mandark Mandar Kulkarni (Inactive) added a comment - Hi Jennifer Leugers , Could you please let us know the next action on this, if any? --------------------------------- CC: Vijay Siddha , Satya
          Hide
          mandark Mandar Kulkarni (Inactive) added a comment -

          Hi Veronica Blanco,
          Do you have any update on this? do let us know if any help required with regards to this ticket? Or if it is ok to close this ticket?. Thanks.

          --------------------------------------------------------
          CC: Vijay Siddha, Satya, Jennifer Leugers

          Show
          mandark Mandar Kulkarni (Inactive) added a comment - Hi Veronica Blanco , Do you have any update on this? do let us know if any help required with regards to this ticket? Or if it is ok to close this ticket?. Thanks. -------------------------------------------------------- CC: Vijay Siddha , Satya , Jennifer Leugers
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hi Jackie Sivigny and Robyn Adkison,

          This is regarding the partner logins not automatically having access to the Onboard module in Production. I'm sure we can remove the CB team and instead add Ryan, Gary and Mandy.

          Mandar Kulkarni, either Jackie or Robyn can provide further direction.

          Thank you,

          Veronica Blanco

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hi Jackie Sivigny and Robyn Adkison , This is regarding the partner logins not automatically having access to the Onboard module in Production. I'm sure we can remove the CB team and instead add Ryan, Gary and Mandy. Mandar Kulkarni , either Jackie or Robyn can provide further direction. Thank you, Veronica Blanco
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Assignee Jennifer Leugers [ jennifer.leugers ] Jackie Sivigny [ jackie.sivigny ]
          Hide
          mandark Mandar Kulkarni (Inactive) added a comment -

          Hi Veronica Blanco,
          I appreciate your help.
          I look forward to a response from Jackie Sivigny and Robyn Adkison on this. Thanks.

          --------------------------------------------------------------
          CC: Vijay Siddha, Satya, Jaideep Vinchurkar

          Show
          mandark Mandar Kulkarni (Inactive) added a comment - Hi Veronica Blanco , I appreciate your help. I look forward to a response from Jackie Sivigny and Robyn Adkison on this. Thanks. -------------------------------------------------------------- CC: Vijay Siddha , Satya , Jaideep Vinchurkar
          Hide
          jackie.sivigny Jackie Sivigny (Inactive) added a comment -

          approved

          Show
          jackie.sivigny Jackie Sivigny (Inactive) added a comment - approved
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hello Mandar Kulkarni,

          Jackie Sivigny has provided approval. Please add all module access to the following employees. The list has been updated since the original request was submitted.

          Robyn Adkison
          Amannda Johnson
          Chitra Rao
          Monika Demla
          Ryan Sapp
          Gary Cunningham
          Amanda (Mandy) Hagan

          Thank you,

          Veronica Blanco

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hello Mandar Kulkarni , Jackie Sivigny has provided approval. Please add all module access to the following employees. The list has been updated since the original request was submitted. Robyn Adkison Amannda Johnson Chitra Rao Monika Demla Ryan Sapp Gary Cunningham Amanda (Mandy) Hagan Thank you, Veronica Blanco
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Assignee Jackie Sivigny [ jackie.sivigny ] Mandar Kulkarni [ mandark ]
          Hide
          mandark Mandar Kulkarni (Inactive) added a comment -

          Hi Rakesh Roy,
          Could you please provide the requested access? Thanks.

          ---------------------------------------------------------------
          CC: Vijay Siddha, Satya, Jaideep Vinchurkar

          Show
          mandark Mandar Kulkarni (Inactive) added a comment - Hi Rakesh Roy , Could you please provide the requested access? Thanks. --------------------------------------------------------------- CC: Vijay Siddha , Satya , Jaideep Vinchurkar
          mandark Mandar Kulkarni (Inactive) made changes -
          Assignee Mandar Kulkarni [ mandark ] Rakesh Roy [ rakeshr ]
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Jaideep Vinchurkar As discussed, please take this task forward.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Jaideep Vinchurkar As discussed, please take this task forward.
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Rakesh Roy [ rakeshr ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Please take it ahead

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Please take it ahead
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Ashwin Wankhede [ ashwin.wankhede ]
          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Assignee Ashwin Wankhede [ ashwin.wankhede ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Please look into this

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Please look into this
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Prasad Patil [ prasad.patil ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Developer Jaideep Vinchurkar [ jaideep.vinchurkar ]
          Remaining Estimate 2h [ 7200 ]
          Original Estimate 2h [ 7200 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Attachment WT-8620 Partners.xlsx [ 52929 ]
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Veronica Blanco,

          I have checked all users mentioned by you. All of them have different access rights policies.
          To have access to all modules, right now we have one access rights policy 'WORKTERRA All modules policy' This policy is having view and edit rights to all menus across the modules. If we assign his policy to all users mentioned by you, they will have access to all module and all menus. Please refer attached WT-8620 Partners.xlsx . This excel sheet is having two sheets. First sheet is having information of access rights policy to all users and second sheet is showing comparison of all these policies.
          Please take a look and let us know if we can go ahead and assign same access rights policy to all users?

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Veronica Blanco , I have checked all users mentioned by you. All of them have different access rights policies. To have access to all modules, right now we have one access rights policy 'WORKTERRA All modules policy' This policy is having view and edit rights to all menus across the modules. If we assign his policy to all users mentioned by you, they will have access to all module and all menus. Please refer attached WT-8620 Partners.xlsx . This excel sheet is having two sheets. First sheet is having information of access rights policy to all users and second sheet is showing comparison of all these policies. Please take a look and let us know if we can go ahead and assign same access rights policy to all users?
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) logged work - 21/Jun/17 10:40 AM
          • Time Spent:
            1.5h
             
            <No comment>
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Prasad Patil [ prasad.patil ] Veronica Blanco [ veronica.blanco ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Remaining Estimate 2h [ 7200 ] 0.5h [ 1800 ]
          Time Spent 1.5h [ 5400 ]
          Worklog Id 57083 [ 57083 ]
          Hide
          jackie.sivigny Jackie Sivigny (Inactive) added a comment -

          Yes please move forward with this update. thanks!

          Show
          jackie.sivigny Jackie Sivigny (Inactive) added a comment - Yes please move forward with this update. thanks!
          prasad.patil Prasad Patil (Inactive) made changes -
          Remaining Estimate 0.5h [ 1800 ] 0h [ 0 ]
          Time Spent 1.5h [ 5400 ] 2h [ 7200 ]
          Worklog Id 57258 [ 57258 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          I have updated access rights policy of

          1. Robyn Adkison
          2. Amannda Johnson
          3. Chitra Rao
          4. Monika Demla
          5. Ryan Sapp
          6. Gary Cunningham
          7. Amanda (Mandy) Hagan

          on Production. On stage we do not have such access rights policy. We will create such policy and assign it to these users tomorrow.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - I have updated access rights policy of Robyn Adkison Amannda Johnson Chitra Rao Monika Demla Ryan Sapp Gary Cunningham Amanda (Mandy) Hagan on Production. On stage we do not have such access rights policy. We will create such policy and assign it to these users tomorrow.
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Please create a workterra all modules policy on stage and assign it to all these partner users.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Please create a workterra all modules policy on stage and assign it to all these partner users.
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Prasad Patil [ prasad.patil ]
          prasad.patil Prasad Patil (Inactive) logged work - 21/Jun/17 11:57 PM
          • Time Spent:
            0.5h
             

            Discussion with Jaideep.

          Hide
          prasad.patil Prasad Patil (Inactive) added a comment -

          Hi Veronica Blanco,

          I have created 'Workterra ALL Module policy' and have updated the policy for Partners Listed below on Stage.

          • Robyn Adkison
          • Amannda Johnson
          • Chitra Rao
          • Monika Demla
          • Ryan Sapp
          • Gary Cunningham
          • Amanda (Mandy) Hagan

          Request you to please check and confirm and let us know for any issues.
          Thank you,
          -------------------------------------------------------------------------------------------------------
          CC: Mandar Kulkarni, Vijay Siddha, Jaideep Vinchurkar, Jennifer Leugers, Satya

          Show
          prasad.patil Prasad Patil (Inactive) added a comment - Hi Veronica Blanco , I have created 'Workterra ALL Module policy' and have updated the policy for Partners Listed below on Stage . Robyn Adkison Amannda Johnson Chitra Rao Monika Demla Ryan Sapp Gary Cunningham Amanda (Mandy) Hagan Request you to please check and confirm and let us know for any issues. Thank you, ------------------------------------------------------------------------------------------------------- CC: Mandar Kulkarni , Vijay Siddha , Jaideep Vinchurkar , Jennifer Leugers , Satya
          prasad.patil Prasad Patil (Inactive) made changes -
          Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Assignee Prasad Patil [ prasad.patil ] Veronica Blanco [ veronica.blanco ]
          Resolution Unresolved [ 10200 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Time Spent 2h [ 7200 ] 4h [ 14400 ]
          Worklog Id 57535 [ 57535 ]
          prasad.patil Prasad Patil (Inactive) logged work - 22/Jun/17 06:08 PM
          • Time Spent:
            2h
             

            Creating new policy and assigning it to the Partners

          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          Transition Time In Source Status Execution Times
          Rakesh Roy (Inactive) made transition -
          New Request Open
          10d 11h 1m 1
          Jaideep Vinchurkar (Inactive) made transition -
          Open Waiting for Customer Input
          103d 2h 40m 1
          Prasad Patil (Inactive) made transition -
          Waiting for Customer Input In Progress
          1d 2h 24m 1
          Prasad Patil (Inactive) made transition -
          In Progress Resolved
          13s 1

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Developer:
            Jaideep Vinchurkar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 2h Original Estimate - 2h
                2h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 4h
                4h