WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8762

Unable to generate Invoice on Production

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Harbinger
    • Module:
      BenAdmin - Report
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      Getting error on generating Invoices for existing template.

        Attachments

          Issue Links

          is caused by

          Change Request - Change Request WT-7760 BCC Invoice Management - Tier or plan change in middle of the month

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            prasanna Prasanna Karlekar (Inactive) created issue -
            prasanna Prasanna Karlekar (Inactive) made changes -
            Field Original Value New Value
            Assignee Jyoti Agrawal [ jyoti.agrawal ] Debbie Kulling [ dkulling ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Jyoti Agrawal [ jyoti.agrawal ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Issue Type Bug [ 1 ] Support Activity [ 10301 ]
            Status In Development [ 10007 ] Open [ 1 ]
            Support Task Type Data Correction [ 11203 ]
            Workflow WT_Defects [ 34051 ] WT_Support [ 34084 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Link This issue is caused by WT-7760 [ WT-7760 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Jyoti Agrawal [ jyoti.agrawal ] Prasanna Karlekar [ prasanna ]
            Status Open [ 1 ] In Progress [ 3 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Venkatesh Pujari [ venkatesh.pujari ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Assignee Venkatesh Pujari [ venkatesh.pujari ] Debbie Kulling [ dkulling ]
            jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ]
            Original Estimate 5h [ 18000 ]
            jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ] 1h [ 3600 ]
            Time Spent 4h [ 14400 ]
            Worklog Id 30390 [ 30390 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 4h [ 14400 ] 5.5h [ 19800 ]
            Worklog Id 31201 [ 31201 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 5.5h [ 19800 ] 6.25h [ 22500 ]
            Worklog Id 31496 [ 31496 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              prasanna Prasanna Karlekar (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Jyoti Agrawal (Inactive)
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 6.25h
                  6.25h