Hi Alita Henderson,
Please refer below 3C's :
Concern: Employee is getting $-1 approved coverage amount with new hire mode and election pended for EOI, even though Guarantee Issue amount is not set for new hire mode
Cause: If GI is not set for new hire mode, system internally considering -1 as GI value and therefore approved coverage amount is getting set as -1 and election pended for EOI.
Due to this -1 approved coverage amount, rate value is coming in minus.
Correction: We have fixed code for this scenario and will update you once it is deployed on stage and production.
Note: We have scanned all enrollment and found following employees who got -1 approved coverage amount, election pended for EOI and rate in minus amount.
First Name |
Last Name |
Plan Name |
Approved Coverage Amount |
Applied Coverage Amount |
Kevin |
Garden |
Voluntary Long Term Disability |
-1 |
5000 |
Sherry |
McKee |
Voluntary Long Term Disability |
-1 |
1382.16 |
Sherry |
McKee |
Voluntary Short Term Disability |
-1 |
318.96 |
Please provide your approval on this correction. We will remove pending EOI and set Applied and Approved coverage amount same and calculate their rates.
There no impact of update in minimum Coverage from $1 to "0" on this code.
Cc: Jyoti Mayne
Reassigning this ticket Dev Team.