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Type:
Support Activity
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Status: Closed
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Priority:
High
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Resolution: Duplicate
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Data Load
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Reported by:Support
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Module:BenAdmin - Import
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Severity:Simple
when i try to load a file into the "EE Load" template on stage. the file is failing. i will email you the file to try to load. please provide reasoning for failure. thanks
cc Abhay Patil
The "Multiple Rows?" flag should be set to Yes on template settings.Yes is used for normal templates where as No is used for column-wise paycheck imports only. I've changed the flag and file will be imported properly.
We will change the help text under that field so that it will be more understandable.
Nathaniel Cornejo-Walker - what was the error message?
Thanks. Suraj Sokasane. While help text is a good thing, is it also possible for the system to emit an error message that could help the user to understand what went wrong?
CC Mandar Kulkarni
Abhay Patil unfortunately, we do not get an reasoning for an import failure.
Nathaniel Cornejo-Walker (Inactive)
added a comment - Abhay Patil unfortunately, we do not get an reasoning for an import failure. Hi Abhay Patil and Nathaniel Cornejo-Walker,
We will analyze if an proper Error message can be displayed and update you accordingly.
Suraj Sokasane on the file that the client the date format is MMDDYYYY and that format isnt available in WT.
is there a workaround for this issue?
CC Mandar Kulkarni Abhay Patil
Nathaniel Cornejo-Walker (Inactive)
added a comment - Suraj Sokasane on the file that the client the date format is MMDDYYYY and that format isnt available in WT.
is there a workaround for this issue?
CC Mandar Kulkarni Abhay Patil Date format
Nathaniel Cornejo-Walker (Inactive)
added a comment - Date format We currently do not support the MMDDYYYY format for Import. This will need enhancement.
You can create a JIRA for the same of type Enhancement and get it approved from Dave. Please suggest other dateformats which are coming in file right now and not yet implemented in WT.
I do not see any workaround for this right now except manually changing the dateformat in excel.
Please let us know if you have any queries.
thank you for the feedback Suraj Sokasane
Abhay Patil please advise if this is something that we can request. thanks
Nathaniel Cornejo-Walker (Inactive)
added a comment - thank you for the feedback Suraj Sokasane
Abhay Patil please advise if this is something that we can request. thanks Have created enhancement request for the same WT-8876.
Hi Suraj Sokasane,
Could you please look in to this?
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CC: Vijay Siddha