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  1. WORKTERRA
  2. WT-9419

Fazolis Dependent import failure

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Load
    • Environment:
      Stage
    • Reported by:
      Support
    • Company:
      Fazolis
    • Module:
      BenAdmin - Import
    • Severity:
      Simple

      Description

      when i try to load a file into the "Dependent UDF Update" template on stage. the file is failing.
      I am trying to update a UDF field for dependents.
      I will email you the file to try to load. please provide reasoning for failure.
      Thanks
      cc Abhay Patil

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            Hide
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment -

            Suraj Sokasane i have also attached our Import mandatory field mapping for you to review if you can. feel free to add to it to help our EDI team with issues like this one.

            Show
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment - Suraj Sokasane i have also attached our Import mandatory field mapping for you to review if you can. feel free to add to it to help our EDI team with issues like this one.
            Hide
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Nathaniel Cornejo-Walker,

            The Mandatory fields list is correct an the issue is not related to it.
            Please look into this comment on WT-8853. Setting Multiple Rows? to No for normal causes import failure.

            We have Done some UI changes and disabled the flag for Imports other than paycheck. The Template Spouse UDF(TEST) was created before the change and the template Dependent UDF Update was cloned from it.

            The changes made under WT-8853 will prevent this from happening further. We have corrected the flag from back end. you can go ahead with the import.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Nathaniel Cornejo-Walker , The Mandatory fields list is correct an the issue is not related to it. Please look into this comment on WT-8853 . Setting Multiple Rows? to No for normal causes import failure. We have Done some UI changes and disabled the flag for Imports other than paycheck. The Template Spouse UDF(TEST) was created before the change and the template Dependent UDF Update was cloned from it. The changes made under WT-8853 will prevent this from happening further. We have corrected the flag from back end. you can go ahead with the import.
            Hide
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            HI Nathaniel Cornejo-Walker,

            You may close the issue if resolved and no action item is needed.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - HI Nathaniel Cornejo-Walker , You may close the issue if resolved and no action item is needed.

              People

              Assignee:
              nwalker Nathaniel Cornejo-Walker (Inactive)
              Reporter:
              nwalker Nathaniel Cornejo-Walker (Inactive)
              EDI Analyst 1:
              Nathaniel Cornejo-Walker (Inactive)
              Developer:
              Suraj Sokasane (Inactive)
              QA:
              Nathaniel Cornejo-Walker (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

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                Updated:
                Resolved:

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