WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8848

City National Bank import failure

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Load
    • Reported by:
      Support
    • Module:
      BenAdmin - Import
    • Severity:
      Simple

      Description

      when i try to load a file into the "EE Load" template on stage. the file is failing. i will email you the file to try to load. please provide reasoning for failure. thanks
      cc Abhay Patil

        Attachments

          Issue Links

          is cloned by

          Support Activity - Support Activity WT-9419 Fazolis Dependent import failure

          • High - Serious problem that could block progress.
          • Resolved
          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-8876 Date format rationalization

          • Medium - Has the potential to affect progress.
          • In Development

            Activity

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            Hide
            Permalink
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Suraj Sokasane,
            Could you please look in to this?

            --------------------------------------------
            CC: Vijay Siddha

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Suraj Sokasane , Could you please look in to this? -------------------------------------------- CC: Vijay Siddha
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Nathaniel Cornejo-Walker,

            The "Multiple Rows?" flag should be set to Yes on template settings.Yes is used for normal templates where as No is used for column-wise paycheck imports only. I've changed the flag and file will be imported properly.

            We will change the help text under that field so that it will be more understandable.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Nathaniel Cornejo-Walker , The "Multiple Rows?" flag should be set to Yes on template settings.Yes is used for normal templates where as No is used for column-wise paycheck imports only. I've changed the flag and file will be imported properly. We will change the help text under that field so that it will be more understandable.
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            Nathaniel Cornejo-Walker - what was the error message?
            Thanks. Suraj Sokasane. While help text is a good thing, is it also possible for the system to emit an error message that could help the user to understand what went wrong?
            CC Mandar Kulkarni

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Nathaniel Cornejo-Walker - what was the error message? Thanks. Suraj Sokasane . While help text is a good thing, is it also possible for the system to emit an error message that could help the user to understand what went wrong? CC Mandar Kulkarni
            Hide
            Permalink
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment -

            Abhay Patil unfortunately, we do not get an reasoning for an import failure.

            Show
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment - Abhay Patil unfortunately, we do not get an reasoning for an import failure.
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Abhay Patil and Nathaniel Cornejo-Walker,

            We will analyze if an proper Error message can be displayed and update you accordingly.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Abhay Patil and Nathaniel Cornejo-Walker , We will analyze if an proper Error message can be displayed and update you accordingly.
            Hide
            Permalink
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment -

            Suraj Sokasane on the file that the client the date format is MMDDYYYY and that format isnt available in WT.

            is there a workaround for this issue?
            CC Mandar Kulkarni Abhay Patil

            Show
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment - Suraj Sokasane on the file that the client the date format is MMDDYYYY and that format isnt available in WT. is there a workaround for this issue? CC Mandar Kulkarni Abhay Patil
            Hide
            Permalink
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment -

            Date format

            Show
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment - Date format
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Nathaniel Cornejo-Walker,

            We currently do not support the MMDDYYYY format for Import. This will need enhancement.
            You can create a JIRA for the same of type Enhancement and get it approved from Dave. Please suggest other dateformats which are coming in file right now and not yet implemented in WT.
            I do not see any workaround for this right now except manually changing the dateformat in excel.
            Please let us know if you have any queries.

            CC- Vijay Siddha, Satya, Jaideep Vinchurkar

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Nathaniel Cornejo-Walker , We currently do not support the MMDDYYYY format for Import. This will need enhancement. You can create a JIRA for the same of type Enhancement and get it approved from Dave. Please suggest other dateformats which are coming in file right now and not yet implemented in WT. I do not see any workaround for this right now except manually changing the dateformat in excel. Please let us know if you have any queries. CC- Vijay Siddha , Satya , Jaideep Vinchurkar
            Hide
            Permalink
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment -

            thank you for the feedback Suraj Sokasane
            Abhay Patil please advise if this is something that we can request. thanks

            Show
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment - thank you for the feedback Suraj Sokasane Abhay Patil please advise if this is something that we can request. thanks
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            Have created enhancement request for the same WT-8876.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Have created enhancement request for the same WT-8876 .

              People

              Assignee:
              nwalker Nathaniel Cornejo-Walker (Inactive)
              Reporter:
              nwalker Nathaniel Cornejo-Walker (Inactive)
              QA:
              Nathaniel Cornejo-Walker (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

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