WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9027

Quincy - Maximum Contingency 1.5 times salary is not available

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      I have the max contingency set on the Universal Life plan for Quincy. The max times salary plan rule is 1.5x salary. The system will not let me use a decimal. Please advise how I can get this to work.

        Attachments

        1. Eligibility Rule.png
          Eligibility Rule.png
          139 kB
        2. Form.png
          Form.png
          136 kB
        3. image-2017-03-29-15-30-58-996.png
          image-2017-03-29-15-30-58-996.png
          24 kB
        4. maximum contingent coverage.jpg
          maximum contingent coverage.jpg
          123 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-9055 Quincy: Import Is getting failed

          • Critical - This problem will block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-9052 WT -> Issue with Life's Maximum Contingent Coverage Total

          • High - Serious problem that could block progress.
          • Rejected

          Change Request - Change Request WT-9066 Allow decimal value for Maximum Contingent Coverage Total field for Total Compensation

          • Medium - Has the potential to affect progress.
          • Production Complete

            Activity

            Transition Time In Source Status Execution Times
            Jyoti Mayne made transition -
            In Progress Waiting for Customer Input
            		6h 11m 1
            Jyoti Mayne made transition -
            Waiting for Customer Input Open
            		2d 20h 52m 1
            Jyoti Mayne made transition -
            Open In Progress
            		1d 9h 45m 2
            Debbie Kulling made transition -
            Resolved Reopen
            		1d 3h 45m 1
            Jyoti Mayne made transition -
            Reopen In Progress
            		15h 23m 1
            Jyoti Mayne made transition -
            In Progress Resolved
            		16m 26s 2
            Debbie Kulling made transition -
            Resolved Closed
            		13d 12h 3m 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Original Estimate - Not Specified
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                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 7.5h
                  7.5h