WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9168

Hope Community Resources - Issues with Server Errors

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Production Complete

      Description

      I think that we need to scan the hope build. We keep running into server errors. Attached is another one. This test employee was working yesterday and now they are getting a server error.

      Please take a look and let me know the cause.

        Attachments

        1. 5. HOPE Server error.PNG
          5. HOPE Server error.PNG
          54 kB
        2. Age Banded History of existing Rate.png
          Age Banded History of existing Rate.png
          129 kB
        3. Checklist_WT-9168.doc
          39 kB
        4. Demographic info.jpg
          Demographic info.jpg
          121 kB
        5. HSA Questions Screenshot Error.PNG
          HSA Questions Screenshot Error.PNG
          74 kB
        6. Life_Subrate.png
          Life_Subrate.png
          96 kB
        7. Making same scenarios with test rate.png
          Making same scenarios with test rate.png
          120 kB
        8. New Employee Server Error Screenshot.PNG
          New Employee Server Error Screenshot.PNG
          45 kB
        9. Quincy Vol Spouse Life Rates.pdf
          10 kB
        10. Scenario 2 Reproduced.png
          Scenario 2 Reproduced.png
          119 kB
        11. Scenario 3 Reproduced.png
          Scenario 3 Reproduced.png
          109 kB
        12. Scenarios 2 Reproduced DB.png
          Scenarios 2 Reproduced DB.png
          105 kB
        13. Screen Shot 05-09-17 at 10.33 AM.PNG
          Screen Shot 05-09-17 at 10.33 AM.PNG
          194 kB
        14. Screen Shot 05-09-17 at 10.42 AM.PNG
          Screen Shot 05-09-17 at 10.42 AM.PNG
          517 kB
        15. STD_Subrate.png
          STD_Subrate.png
          99 kB
        16. USER ID setting error.PNG
          USER ID setting error.PNG
          32 kB
        17. WT_9168_AffectedFiles.txt
          0.0 kB

          Activity

          Ascending order - Click to sort in descending order
          dkulling Debbie Kulling created issue -
          rakeshr Rakesh Roy (Inactive) made changes -
          Field Original Value New Value
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Mandar Kulkarni [ mandark ] Vinanti Yadav [ vinanti.yadav ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Assignee Vinanti Yadav [ vinanti.yadav ] Debbie Kulling [ dkulling ]
          Resolution Fixed [ 1 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Remaining Estimate 3h [ 10800 ]
          Original Estimate 3h [ 10800 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Remaining Estimate 3h [ 10800 ] 1.5h [ 5400 ]
          Time Spent 1.5h [ 5400 ]
          Worklog Id 37754 [ 37754 ]
          jyoti.mayne Jyoti Mayne made changes -
          Remaining Estimate 1.5h [ 5400 ] 1.25h [ 4500 ]
          Time Spent 1.5h [ 5400 ] 1.75h [ 6300 ]
          Worklog Id 38487 [ 38487 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Attachment HSA Questions Screenshot Error.PNG [ 46348 ]
          Attachment New Employee Server Error Screenshot.PNG [ 46349 ]
          Attachment USER ID setting error.PNG [ 46350 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Assignee Debbie Kulling [ dkulling ] Kira Hamilton [ kira.hamilton ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Assignee Kira Hamilton [ kira.hamilton ] Vinanti Yadav [ vinanti.yadav ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Issue Category Client [ 10352 ] Harbinger [ 10700 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Attachment Life_Subrate.png [ 46403 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Attachment STD_Subrate.png [ 46404 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Status Reopened [ 4 ] In Progress [ 3 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Assignee Vinanti Yadav [ vinanti.yadav ] Sheetal Bodhale [ sheetal.bodhale ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Original Estimate 3h [ 10800 ] 5h [ 18000 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Remaining Estimate 1.25h [ 4500 ] 0h [ 0 ]
          Time Spent 1.75h [ 6300 ] 3.75h [ 13500 ]
          Worklog Id 41233 [ 41233 ]
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Assignee Sheetal Bodhale [ sheetal.bodhale ] Kira Hamilton [ kira.hamilton ]
          Resolution Fixed [ 1 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Time Spent 3.75h [ 13500 ] 6.25h [ 22500 ]
          Worklog Id 41310 [ 41310 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Time Spent 6.25h [ 22500 ] 6.75h [ 24300 ]
          Worklog Id 41233 [ 41233 ]
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Time Spent 6.75h [ 24300 ] 7.25h [ 26100 ]
          Worklog Id 41452 [ 41452 ]
          jyoti.mayne Jyoti Mayne made changes -
          Time Spent 7.25h [ 26100 ] 7.75h [ 27900 ]
          Worklog Id 41530 [ 41530 ]
          jyoti.mayne Jyoti Mayne made changes -
          Time Spent 7.75h [ 27900 ] 8h [ 28800 ]
          Worklog Id 41530 [ 41530 ]
          jjsassy99 Jennifer Johnson (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          jjsassy99 Jennifer Johnson (Inactive) made changes -
          Assignee Kira Hamilton [ kira.hamilton ] Sheetal Bodhale [ sheetal.bodhale ]
          dkulling Debbie Kulling made changes -
          Attachment Quincy Vol Spouse Life Rates.pdf [ 46739 ]
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Sheetal Bodhale [ sheetal.bodhale ] Jyoti Mayne [ jyoti.mayne ]
          Status Reopened [ 4 ] In Progress [ 3 ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Attachment Demographic info.jpg [ 46830 ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Time Spent 8h [ 28800 ] 10h [ 36000 ]
          Worklog Id 42729 [ 42729 ]
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Jyoti Mayne [ jyoti.mayne ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Alankar Chavan [ alankar.chavan ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Assignee Alankar Chavan [ alankar.chavan ] Debbie Kulling [ dkulling ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Time Spent 10h [ 36000 ] 15h [ 54000 ]
          Worklog Id 42951 [ 42951 ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Time Spent 15h [ 54000 ] 15.5h [ 55800 ]
          Worklog Id 42951 [ 42951 ]
          dkulling Debbie Kulling made changes -
          Attachment Screen Shot 05-09-17 at 10.42 AM.PNG [ 47451 ]
          Attachment Screen Shot 05-09-17 at 10.33 AM.PNG [ 47452 ]
          satyap Satya made changes -
          Assignee Debbie Kulling [ dkulling ] Alankar Chavan [ alankar.chavan ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Attachment Age Banded History of existing Rate.png [ 47590 ]
          Attachment Making same scenarios with test rate.png [ 47591 ]
          Attachment Scenario 2 Reproduced.png [ 47592 ]
          Attachment Scenario 3 Reproduced.png [ 47593 ]
          Attachment Scenarios 2 Reproduced DB.png [ 47594 ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Time Spent 15.5h [ 55800 ] 23.5h [ 84600 ]
          Worklog Id 44491 [ 44491 ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Assignee Alankar Chavan [ alankar.chavan ] Jyoti Mayne [ jyoti.mayne ]
          jyoti.mayne Jyoti Mayne made changes -
          Issue Type Support Activity [ 10301 ] Bug [ 1 ]
          Status In Progress [ 3 ] In Development [ 10007 ]
          Support Task Type Customization [ 11204 ]
          Workflow WT_Support [ 39138 ] WT_Defects [ 41320 ]
          jyoti.mayne Jyoti Mayne made changes -
          Code Review Date 11/May/2017
          Code Reviewed By Satya Prakash [ 12300 ]
          Component/s BenAdmin [ 10000 ]
          Dev Due Date 11/May/2017
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Jyoti Mayne [ jyoti.mayne ] Rashmita Dudhe [ rashmita.dudhe ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Time Spent 23.5h [ 84600 ] 24.5h [ 88200 ]
          Worklog Id 44841 [ 44841 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Time Spent 24.5h [ 88200 ] 26.5h [ 95400 ]
          Worklog Id 44992 [ 44992 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          jyoti.mayne Jyoti Mayne made changes -
          Attachment WT_9168_AffectedFiles.txt [ 47813 ]
          jyoti.mayne Jyoti Mayne made changes -
          Attachment Checklist_WT-9168.doc [ 47815 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Time Spent 26.5h [ 95400 ] 27.5h [ 99000 ]
          Worklog Id 45102 [ 45102 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Time Spent 27.5h [ 99000 ] 28.5h [ 102600 ]
          Worklog Id 45117 [ 45117 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Original Estimate 5h [ 18000 ] 30h [ 108000 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
          Assignee Rashmita Dudhe [ rashmita.dudhe ] Debbie Kulling [ dkulling ]
          jyoti.mayne Jyoti Mayne made changes -
          Time Spent 28.5h [ 102600 ] 28.75h [ 103500 ]
          Worklog Id 45352 [ 45352 ]
          jyoti.mayne Jyoti Mayne made changes -
          Time Spent 28.75h [ 103500 ] 34.25h [ 123300 ]
          Worklog Id 45361 [ 45361 ]
          jyoti.mayne Jyoti Mayne made changes -
          Time Spent 34.25h [ 123300 ] 38.75h [ 139500 ]
          Worklog Id 45370 [ 45370 ]
          jyoti.mayne Jyoti Mayne made changes -
          Time Spent 38.75h [ 139500 ] 43.75h [ 157500 ]
          Worklog Id 45394 [ 45394 ]
          jyoti.mayne Jyoti Mayne made changes -
          Original Estimate 30h [ 108000 ] 44h [ 158400 ]
          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          jyoti.mayne Jyoti Mayne made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Production Complete(10222)
          rakeshr Rakesh Roy (Inactive) made changes -
          Bug Severity Medium [ 16702 ]
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          dkulling Debbie Kulling made changes -
          Resolution Done [ 10000 ]
          Status Production Complete [ 10028 ] Closed [ 6 ]

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Dev Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 44h
                44h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 43.75h Time Not Required
                43.75h