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  1. WORKTERRA
  2. WT-9168

Hope Community Resources - Issues with Server Errors

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Production Complete

      Description

      I think that we need to scan the hope build. We keep running into server errors. Attached is another one. This test employee was working yesterday and now they are getting a server error.

      Please take a look and let me know the cause.

        Attachments

        1. 5. HOPE Server error.PNG
          5. HOPE Server error.PNG
          54 kB
        2. Age Banded History of existing Rate.png
          Age Banded History of existing Rate.png
          129 kB
        3. Checklist_WT-9168.doc
          39 kB
        4. Demographic info.jpg
          Demographic info.jpg
          121 kB
        5. HSA Questions Screenshot Error.PNG
          HSA Questions Screenshot Error.PNG
          74 kB
        6. Life_Subrate.png
          Life_Subrate.png
          96 kB
        7. Making same scenarios with test rate.png
          Making same scenarios with test rate.png
          120 kB
        8. New Employee Server Error Screenshot.PNG
          New Employee Server Error Screenshot.PNG
          45 kB
        9. Quincy Vol Spouse Life Rates.pdf
          10 kB
        10. Scenario 2 Reproduced.png
          Scenario 2 Reproduced.png
          119 kB
        11. Scenario 3 Reproduced.png
          Scenario 3 Reproduced.png
          109 kB
        12. Scenarios 2 Reproduced DB.png
          Scenarios 2 Reproduced DB.png
          105 kB
        13. Screen Shot 05-09-17 at 10.33 AM.PNG
          Screen Shot 05-09-17 at 10.33 AM.PNG
          194 kB
        14. Screen Shot 05-09-17 at 10.42 AM.PNG
          Screen Shot 05-09-17 at 10.42 AM.PNG
          517 kB
        15. STD_Subrate.png
          STD_Subrate.png
          99 kB
        16. USER ID setting error.PNG
          USER ID setting error.PNG
          32 kB
        17. WT_9168_AffectedFiles.txt
          0.0 kB

          Activity

          vinanti.yadav Vinanti Yadav (Inactive) logged work - 12/Apr/17 12:48 PM
          • Time Spent:
            1.5h
             

            Analysis.
            Jira Updates.

          jyoti.mayne Jyoti Mayne logged work - 12/Apr/17 03:47 PM
          • Time Spent:
            0.25h
             

            discussion and comment review

          vinanti.yadav Vinanti Yadav (Inactive) logged work - 27/Apr/17 09:19 AM - edited
          • Time Spent:
            2.5h
             

            Analysis.
            Jira updates.

          jyoti.mayne Jyoti Mayne logged work - 27/Apr/17 04:14 PM - edited
          • Time Spent:
            0.75h
             

            analysis and discussion

          sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 27/Apr/17 11:24 PM
          • Time Spent:
            2.5h
             

            analysis
            workflow in hspl company
            added new test employee on main company
            deleted test employee

          sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 28/Apr/17 01:25 AM
          • Time Spent:
            0.5h
             
            <No comment>
          jyoti.mayne Jyoti Mayne logged work - 02/May/17 08:50 AM
          • Time Spent:
            5h
             

            analysis, reproduce issue and discussion with Prasad

          prasad.patil Prasad Patil (Inactive) logged work - 02/May/17 11:04 PM
          • Time Spent:
            2h
             

            Analysis and Discussion with team.

          alankar.chavan Alankar Chavan (Inactive) logged work - 03/May/17 01:19 PM - edited
          • Time Spent:
            5.5h
             

            tried reproducing overlapping age bands issue

          jyoti.mayne Jyoti Mayne logged work - 10/May/17 08:13 AM
          • Time Spent:
            4.5h
             

            analysis, discussion,scanning stage and production companies and reproduce issue

          alankar.chavan Alankar Chavan (Inactive) logged work - 10/May/17 01:24 PM
          • Time Spent:
            8h
             

            analysis
            discussion
            reproduced

          jyoti.mayne Jyoti Mayne logged work - 11/May/17 07:54 AM
          • Time Spent:
            5.5h
             

            analysis, reproduce issue, discussion, code fix, unit testing and check-ins

          alankar.chavan Alankar Chavan (Inactive) logged work - 11/May/17 01:31 PM
          • Time Spent:
            1h
             

            discussion
            reproduce attempt

          jyoti.mayne Jyoti Mayne logged work - 12/May/17 07:50 AM
          • Time Spent:
            0.25h
             

            testing discussion with Rashmita

          rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 12/May/17 08:45 AM
          • Time Spent:
            1h
             
            <No comment>
          rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 12/May/17 10:33 AM
          • Time Spent:
            1h
             
            <No comment>
          rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 13/May/17 06:46 AM
          • Time Spent:
            2h
             
            <No comment>

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Dev Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 44h
                44h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 43.75h Time Not Required
                43.75h