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  1. WORKTERRA
  2. WT-9168

Hope Community Resources - Issues with Server Errors

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Production Complete

      Description

      I think that we need to scan the hope build. We keep running into server errors. Attached is another one. This test employee was working yesterday and now they are getting a server error.

      Please take a look and let me know the cause.

        Attachments

        1. 5. HOPE Server error.PNG
          5. HOPE Server error.PNG
          54 kB
        2. Age Banded History of existing Rate.png
          Age Banded History of existing Rate.png
          129 kB
        3. Checklist_WT-9168.doc
          39 kB
        4. Demographic info.jpg
          Demographic info.jpg
          121 kB
        5. HSA Questions Screenshot Error.PNG
          HSA Questions Screenshot Error.PNG
          74 kB
        6. Life_Subrate.png
          Life_Subrate.png
          96 kB
        7. Making same scenarios with test rate.png
          Making same scenarios with test rate.png
          120 kB
        8. New Employee Server Error Screenshot.PNG
          New Employee Server Error Screenshot.PNG
          45 kB
        9. Quincy Vol Spouse Life Rates.pdf
          10 kB
        10. Scenario 2 Reproduced.png
          Scenario 2 Reproduced.png
          119 kB
        11. Scenario 3 Reproduced.png
          Scenario 3 Reproduced.png
          109 kB
        12. Scenarios 2 Reproduced DB.png
          Scenarios 2 Reproduced DB.png
          105 kB
        13. Screen Shot 05-09-17 at 10.33 AM.PNG
          Screen Shot 05-09-17 at 10.33 AM.PNG
          194 kB
        14. Screen Shot 05-09-17 at 10.42 AM.PNG
          Screen Shot 05-09-17 at 10.42 AM.PNG
          517 kB
        15. STD_Subrate.png
          STD_Subrate.png
          99 kB
        16. USER ID setting error.PNG
          USER ID setting error.PNG
          32 kB
        17. WT_9168_AffectedFiles.txt
          0.0 kB

          Activity

          Transition Time In Source Status Execution Times
          Vinanti Yadav (Inactive) made transition -
          Open In Progress
          17h 22m 1
          Sheetal Bodhale (Inactive) made transition -
          In Progress Resolved
          2h 9m 2
          Jennifer Johnson (Inactive) made transition -
          Resolved Reopen
          15d 8h 47m 2
          Jyoti Mayne made transition -
          Reopen In Progress
          4d 5h 40m 2
          Jyoti Mayne made transition -
          In Progress In Development
          9d 6h 13m 1
          Rashmita Dudhe (Inactive) made transition -
          In Development In LB Testing
          16h 34m 1
          Rashmita Dudhe (Inactive) made transition -
          In LB Testing Stage Testing
          6h 20m 1
          Rashmita Dudhe (Inactive) made transition -
          Stage Testing In Production Testing
          2s 1
          Rashmita Dudhe (Inactive) made transition -
          In Production Testing Production Complete
          21s 1
          Debbie Kulling made transition -
          Production Complete Closed
          291d 6h 16m 1

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Dev Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 44h
                44h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 43.75h Time Not Required
                43.75h