Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Item State:
      Production Complete - Closed

      Description

      We have an issue with the JCCC spending Credits again. The spending credit allotted is doubling. Please see below. I have tried to recalculate the credits and nothing is working.

        Attachments

        1. Double Credits on JCCC Prod.png
          Double Credits on JCCC Prod.png
          137 kB
        2. image-2017-04-13-09-13-37-081.png
          image-2017-04-13-09-13-37-081.png
          88 kB
        3. JCCC_Impacted_Employees.xls
          16 kB
        4. Older Eff Date.png
          Older Eff Date.png
          96 kB
        5. Stage Pass.png
          Stage Pass.png
          241 kB
        6. WT_9190_Affected_Files.txt
          0.1 kB

          Activity

          Hide
          dkulling Debbie Kulling added a comment -

          Please confirm that this was pushed to production

          Show
          dkulling Debbie Kulling added a comment - Please confirm that this was pushed to production
          Hide
          alankar.chavan Alankar Chavan (Inactive) added a comment -

          Hello Debbie Kulling,

          We have moved this fix to production and tested the above listed scenarios - this is working as per the expectations.
          We won't be facing the credit pool amounts doubling issue henceforth.

          Hello Jyoti Mayne,

          I tried fetching few employee's record through database whether any of them having older effective date in creditpool_cashout table. I found near about 50 such employees.
          When I went on thier confirmation statement - their credit pool amounts are still Double. Ideally this problem should get fixed now with Credit Recalculations if I am not wrong.

          Can you proceed further with the corrective actions which will remove these double costs with existing employees on Production and Stage (if any) & update the status ?

          CC - Umesh Kadam Prasad Pise Sachin Hingole Hrishikesh Deshpande Rakesh Roy Satya

          Show
          alankar.chavan Alankar Chavan (Inactive) added a comment - Hello Debbie Kulling , We have moved this fix to production and tested the above listed scenarios - this is working as per the expectations. We won't be facing the credit pool amounts doubling issue henceforth. Hello Jyoti Mayne , I tried fetching few employee's record through database whether any of them having older effective date in creditpool_cashout table. I found near about 50 such employees. When I went on thier confirmation statement - their credit pool amounts are still Double. Ideally this problem should get fixed now with Credit Recalculations if I am not wrong. Can you proceed further with the corrective actions which will remove these double costs with existing employees on Production and Stage (if any) & update the status ? CC - Umesh Kadam Prasad Pise Sachin Hingole Hrishikesh Deshpande Rakesh Roy Satya
          Hide
          umesh.kadam Umesh Kadam (Inactive) added a comment - - edited

          Hi Alankar Chavan,

          We have scanned affected employees in Production and found 13 employee (list given below). We have re-calculated their credit pool and their confirmation statement is looking correct now. Please check and confirm.

          First Name Last Name
          Lenora Cook
          Linda Creason
          Mazen Akkam
          Lisa Friedrichsen
          Georgia Livingston
          Mary Nero
          Sheryl Hadley
          Candace Parker
          Jeffrey Mayo
          Terri Teal
          Adam Spoolstra
          Kathy Wing
          Stuart Shafer

          Thanks and Regards,
          :: Umesh Kadam

          CC : Debbie Kulling, Jyoti Mayne

          Show
          umesh.kadam Umesh Kadam (Inactive) added a comment - - edited Hi Alankar Chavan , We have scanned affected employees in Production and found 13 employee (list given below). We have re-calculated their credit pool and their confirmation statement is looking correct now. Please check and confirm. First Name Last Name Lenora Cook Linda Creason Mazen Akkam Lisa Friedrichsen Georgia Livingston Mary Nero Sheryl Hadley Candace Parker Jeffrey Mayo Terri Teal Adam Spoolstra Kathy Wing Stuart Shafer Thanks and Regards, :: Umesh Kadam CC : Debbie Kulling , Jyoti Mayne
          Hide
          umesh.kadam Umesh Kadam (Inactive) added a comment -

          Hi Alankar Chavan,

          We have scanned affected employees in Stage and re-calculated credit pools for them as well. Please check and confirm.

          Thanks and Regards,
          :: Umesh Kadam

          CC : Debbie Kulling, Jyoti Mayne

          Show
          umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Alankar Chavan , We have scanned affected employees in Stage and re-calculated credit pools for them as well. Please check and confirm. Thanks and Regards, :: Umesh Kadam CC : Debbie Kulling , Jyoti Mayne
          Hide
          alankar.chavan Alankar Chavan (Inactive) added a comment -

          Hello Umesh Kadam,

          We have again verified few employees in order to test the double credit pool amounts issue on Stage and Production
          Issue is resolved now. The effective dates in creditpool_cashout tables are correct also.

          Hello Debbie Kulling,

          This fix is deployed & tested on Stage and Production. You may review this at your end once and close the JIRA if everything working as per your expectations.

          CC - Jyoti Mayne Prasad Pise Rakesh Roy Hrishikesh Deshpande

          Show
          alankar.chavan Alankar Chavan (Inactive) added a comment - Hello Umesh Kadam , We have again verified few employees in order to test the double credit pool amounts issue on Stage and Production Issue is resolved now. The effective dates in creditpool_cashout tables are correct also. Hello Debbie Kulling , This fix is deployed & tested on Stage and Production. You may review this at your end once and close the JIRA if everything working as per your expectations. CC - Jyoti Mayne Prasad Pise Rakesh Roy Hrishikesh Deshpande

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Developer:
            Umesh Kadam (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Dev Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 16h Original Estimate - 16h
                16h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 40.75h
                40.75h