[WT-9263] County of Sutter: Server error on SA utility. Can't delete test employees - Workterra Jira

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Details

Type: Support Activity
Status: Resolved
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
- Priority

Support Task Type:
Delete Request
Environment:

Stage
Reported by:
Client
Module:
BenAdmin
Severity:
Simple

Description

Forwarded email to EDI mail box.

Message from Client:
We’re trying to delete all the employees (there are supposedly no dependents, enrollments or QEs according to the SA Utility) in Stage for County of Sutter, but when any of us try to use the SA Utility to do it. We get an error like the following:

Is this something you can fix or delete in some other way? We’re trying to load live data later today so we can submit the form to move them to live tomorrow.

Thanks,

Scott DeRousse | AVP, IT Engineering
ph: 412.446.4609 | fax: 412.276.6650| Cell: 412.508.9655
sderousse@benxcel.com