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Type: Support Activity
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Status: Resolved
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Priority: Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:
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Support Task Type:Delete Request
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Environment:Stage
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Reported by:Client
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Module:BenAdmin
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Severity:Simple
Forwarded email to EDI mail box.
Message from Client:
We’re trying to delete all the employees (there are supposedly no dependents, enrollments or QEs according to the SA Utility) in Stage for County of Sutter, but when any of us try to use the SA Utility to do it. We get an error like the following:
Is this something you can fix or delete in some other way? We’re trying to load live data later today so we can submit the form to move them to live tomorrow.
Thanks,
Scott DeRousse | AVP, IT Engineering
ph: 412.446.4609 | fax: 412.276.6650| Cell: 412.508.9655
sderousse@benxcel.com