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Module:
BenAdmin
- Enrollment
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Item State:
Production Complete
Hello,
Concern: During Open Enrollment, member Eric Elisabeth, requested $25k in Dependent VOL life for his wife. Per the Dependent life plan setup the entire $25k should show pending; however, the confirmation statement shows $5k applied $20k pending. Please review and tell us why the entire $25k is not pending. Please let us know how this can be corrected going forward.
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This is deployed and tested on Stage.
This is ready for production.
Satya - can you please update whether we will be making this ready on production with our daily patch procedure on Tuesday 06th June 2017 or before that.
CC - Prasad Pise Rakesh Roy Hrishikesh Deshpande