Hi Jyoti Mayne,

We crossed checked this issue for this EE and found that,

1.On 4/25/2017 EE Eric Elisabeth enrolled into Dependent supplemental Life, his enrollment mode was : Open Enrollment

2.In plan design>>cost and coverages >> Gurantee issue amount for Open Enrollment mode >>*for spouse gurantee issue amount it is *“0” selected and for child gurantee issue amount is “5000”.
(Refer screen shot GI Amt.png)

3.Therefore as per open enrollment mode of an employee, he got “5000” gurantee issue amounts for his children’s.(which is correct as per behaviour of the system)

But as per plan design>> cost and coverages >> spouse gurantee issue amount>> the entire amount should go to pending. However it did not happen in case of spouse gurantee issue amount. This can be understood by reviewing employee view history that the spouse got coverage of “5000” which is not as per behavior of the system.
(Refer screen shot EE view history.jpg)

4.We also reviewed employer administration>>view history>> cost and coverages, offered amount, general plan design, etc to check if any changes were made before for this plan design, but we found nothing.
We need to check this one from back-end.

Request you to please look into this issue. Thank you!
--------------------------------------------------------------------------------
CC: Mandar Kulkarni, Vijay Siddha, Jaideep Vinchurkar

Can we please get an update on this the spouse should have gotten 0 GI amount.

Hi Debbie Kulling,

During analysis, we have found that, if employee already has election in a plan then system is considering approved amount of one member as a approved amount of all members.

For Eric Elisabeth, employee had election in 'Dependent life plan' with 2 children and approved amount was $5K. System is considering same approved amount for spouse as well. We are working on code fix for this issue and will update you on its progress.

Thanks and Regards,
:: Umesh Kadam

CC : Amruta Lohiya, Jyoti Mayne, Mandar Kulkarni

Thank you please provide and ETA if possible so I can update the client

Hi Debbie Kulling,

We will provide you ETA by 5/12 IST.

Cc: Satya

Hi Debbie Kulling,

To fix this issue, we need to make changes in some core enrollment routines. During thorough testing, we must need to check its impact for all scenarios of pending queue. Hence we will need 3 days to complete it's development plus unit testing.

Thanks and Regards,
:: Umesh Kadam

CC : Satya, Jyoti Mayne

Do we have an ETA yet...I really need to update the client

Checking if we have an ETA on the completion of this fix

Hi Debbie Kulling,

Please find below 3Cs for this issue :

Hi Prasad Pise,
Please consider following impacted areas while testing :

• Employee Data change
• Enroll Now screen
• Eligible if and enrollment required eligibility
• Bumb up value scenarios (same as WT-5420)

Thanks and Regards,
:: Umesh Kadam

CC : Kira Hamilton, Jyoti Mayne, Prasad Pise, Alankar Chavan

This is tested on LB - LONG

Scenario 1 :
OE 01st June 2017 : child enrolled in the plan [applied and approved amounts are 5000 after pending approval acceptance]
OE 01st June 2017 : when spouse tried enrolling to the plan, applied amount was 25000 & approved amount was 0

Scenario 2 :
OE 01st June 2017 : child enrolled in the plan [applied and approved amounts are 5000 after pending approval acceptance]
QE 01st Aug 2017 : when spouse tried enrolling to the plan, applied amount was 25000 & approved amount was 0

Scenario 3 : Contingency
Above listed scenarios worked well
But in the forced contingency - there is an issue WT-9635

Scenario 4 : Pending EOI Accept - Reject
Above listed scenarios worked well
But in the Pending EOI Reject there is an issue WT-9636

Scenario 5 : with Salary Multiple Offereed Amounts
Above listed scenarios worked well
In the case of salary change - coverage amounts were getting updated properly

Scenario 6 :
All the scenarios related to EE SP CH in a single plans are tested with the bump up customization for current and next year - worked well

This has 2 open issues
WT - 9635
WT - 9636

I am making this JIRA ready for Stage
We can track the progress of related issues individually

CC - Prasad Pise Rakesh Roy Hrishikesh Deshpande Sachin Hingole Jyoti Mayne Umesh Kadam Satya

Can you please provide and ETA for completion

This is deployed and tested on Stage.

This is ready for production.

Satya - can you please update whether we will be making this ready on production with our daily patch procedure on Tuesday 06th June 2017 or before that.

CC - Prasad Pise Rakesh Roy Hrishikesh Deshpande

Can you please let me know when this will be on production

Hello Debbie Kulling,

We will be deploying this patch on Production by 08th June 2017 with our usual Production Deployment Schedule.

CC - Satya Rakesh Roy Prasad Pise Hrishikesh Deshpande

Thank you!

Hello Debbie Kulling,

This is deployed and tested on production.
Please review this at your end once and you may close the JIRA if working as per your expectations.

We have found 2 issues WT-9635 & WT-9636 while testing above JIRA - Those are in development. We will be deploying them soon.

CC - Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande Jyoti Mayne Satya