Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-9660

Functional - Any company - Partner Login - Onboard - Reports - Blank data display in .csv and .doc file

    Details

    • Type: Bug
    • Status: In Development
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin, Onboard
    • Labels:
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Development - On Hold
    • Browser:
      Google Chrome

      Description

      Company - City of Irvine For HSPL

      Server - Azure

      Step:-
      1.Login to application using SA
      2.Navigate to OnBoard > Reports > New Hire I9s
      3. Keep from and to date blank
      4.Click on View report
      5.Download .csv and .doc

      Actual- No data display in files

      Expected - Data should be display in file

        Attachments

        1. NF-178.png
          NF-178.png
          56 kB
        2. NF-1783. CSV wrong format.png
          NF-1783. CSV wrong format.png
          82 kB
        3. NF-1783 doc.Blank.png
          NF-1783 doc.Blank.png
          55 kB

          Issue Links

            Activity

            Hide
            harshada.borole Harshada Borole (Inactive) added a comment -

            Hi Mahendra Mungase,

            The behavior of report is same as report on stage.
            Please compare the report with stage reports.
            If there is an issue in New Hire I-9s report on stage then assign to proper team.

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - Hi Mahendra Mungase , The behavior of report is same as report on stage. Please compare the report with stage reports. If there is an issue in New Hire I-9s report on stage then assign to proper team.
            Hide
            amita.sangani Amita Sangani (Inactive) added a comment -

            Hi,
            Environment: Azure and Stage
            Browser: Chrome
            Company: City of Irvine For HSPL ( azure)
            Company: Barrow For HSPL( Stage )
            I have verified this issue is reproducible on both Azure and Stage.
            refer screen shot:

            CC:Sachin Hingole,Prasad Pise,Rakesh Roy

            Show
            amita.sangani Amita Sangani (Inactive) added a comment - Hi, Environment: Azure and Stage Browser: Chrome Company: City of Irvine For HSPL ( azure) Company: Barrow For HSPL( Stage ) I have verified this issue is reproducible on both Azure and Stage. refer screen shot: CC: Sachin Hingole , Prasad Pise , Rakesh Roy
            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            Hi Prasanna Karlekar

            Can you please look into the issue

            Sachin Hingole

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Prasanna Karlekar Can you please look into the issue Sachin Hingole
            Hide
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Prasanna Karlekar
            Can someone look into this?

            Thanks,
            Nidhi.

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Prasanna Karlekar Can someone look into this? Thanks, Nidhi.
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Nidhi Kaul,

            Regarding CSV:
            Export to CSV do not work as expected for any report our system.
            Also, have not seen any client use the CSV option.
            Will check if this option can be removed.

            Regarding blank .doc:
            This happens only on machine with Open Office installed. This is Open Office limitation.
            Reports get exported properly in .doc file on machines having MS Office installed.

            Changing the priority to low.

            cc: Jyoti Agrawal, Harshada Borole

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Nidhi Kaul , Regarding CSV: Export to CSV do not work as expected for any report our system. Also, have not seen any client use the CSV option. Will check if this option can be removed. Regarding blank .doc: This happens only on machine with Open Office installed. This is Open Office limitation. Reports get exported properly in .doc file on machines having MS Office installed. Changing the priority to low. cc: Jyoti Agrawal , Harshada Borole
            Hide
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Since this issue is across all reports, added benadmin to component list.

            SatyaGaurav SodaniPrasanna Karlekar

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Since this issue is across all reports, added benadmin to component list. Satya Gaurav Sodani Prasanna Karlekar

              People

              Assignee:
              jyoti.agrawal Jyoti Agrawal (Inactive)
              Reporter:
              mahendra.mungase Mahendra Mungase (Inactive)
              Developer:
              Harshada Borole (Inactive)
              QA:
              Sachin Hingole (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 8.75h
                  8.75h