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  1. WORKTERRA
  2. WT-9743

LONG - Auto Enrolled Benefits - Rehires

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi Dev -

      Here are the scenarios:

      New Hires - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Hire.

      Rehires - WITHIN 13weeks - Auto Enrolled Benefits are enrolled as of Date of Rehire.

      Rehires - OVER 13weeks - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Rehire.

      For current set up - We have added additional eligibility on the Rehire rules to dive the different rehire dates - We used the "Other" box on the status change page to control this. The windows open correctly BUT the auto enrolled plans are not giving the correct dates.

      We need help on the set up as we believe this is a bug - The auto enrolled plans need to show up based on the Rehire window effective date - Can you please assist with what the set up should be - We are expecting the plans to auto enroll based on Benefit effective date.

      Examples can be provided if needed - Stage and Prod do not match as I have been trying different set up options.

      Jenni
      Veronica Blanco
      Deborah Mascot

        Attachments

        1. basic life.JPG
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          Sumeet.Kolge
        2. confirmation statement -null.JPG
          58 kB
          Sumeet.Kolge
        3. confirmation statement under 13.JPG
          66 kB
          Sumeet.Kolge
        4. EE enroll now over 13.JPG
          150 kB
          Sumeet.Kolge
        5. eligibility-all new hire-re-hire.JPG
          109 kB
          Sumeet.Kolge
        6. enroll now.JPG
          44 kB
          Sumeet.Kolge
        7. enroll now - null.JPG
          49 kB
          Sumeet.Kolge
        8. enroll now -under 13.JPG
          121 kB
          Sumeet.Kolge
        9. LTD enroll now - under 13.JPG
          71 kB
          Sumeet.Kolge
        10. New hire-rehire all.JPG
          77 kB
          Sumeet.Kolge
        11. over 13-EE.JPG
          132 kB
          Sumeet.Kolge
        12. plan design eligibility rule -rehire.JPG
          116 kB
          Sumeet.Kolge
        13. re-hire effective date under 13.JPG
          77 kB
          Sumeet.Kolge
        14. re-hire over 13.JPG
          102 kB
          Sumeet.Kolge
        15. select EE status as per creatria.JPG
          66 kB
          Sumeet.Kolge
        16. Under13.png
          74 kB
          Jennifer Johnson
        17. under 13 eligibility createria.JPG
          100 kB
          Sumeet.Kolge

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              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              jjsassy99 Jennifer Johnson (Inactive)
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                Dates

                Created:
                Updated:
                Resolved:

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