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Type:
Support Activity
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Status:
Resolved
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Priority:
Critical
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Component/s:
None
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Support Task Type:
Configuration
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Module:
BenAdmin
- Enrollment
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Hi Dev -
Here are the scenarios:
New Hires - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Hire.
Rehires - WITHIN 13weeks - Auto Enrolled Benefits are enrolled as of Date of Rehire.
Rehires - OVER 13weeks - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Rehire.
For current set up - We have added additional eligibility on the Rehire rules to dive the different rehire dates - We used the "Other" box on the status change page to control this. The windows open correctly BUT the auto enrolled plans are not giving the correct dates.
We need help on the set up as we believe this is a bug - The auto enrolled plans need to show up based on the Rehire window effective date - Can you please assist with what the set up should be - We are expecting the plans to auto enroll based on Benefit effective date.
Examples can be provided if needed - Stage and Prod do not match as I have been trying different set up options.
Jenni
Veronica Blanco
Deborah Mascot
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