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  1. WORKTERRA
  2. WT-9743

LONG - Auto Enrolled Benefits - Rehires

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi Dev -

      Here are the scenarios:

      New Hires - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Hire.

      Rehires - WITHIN 13weeks - Auto Enrolled Benefits are enrolled as of Date of Rehire.

      Rehires - OVER 13weeks - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Rehire.

      For current set up - We have added additional eligibility on the Rehire rules to dive the different rehire dates - We used the "Other" box on the status change page to control this. The windows open correctly BUT the auto enrolled plans are not giving the correct dates.

      We need help on the set up as we believe this is a bug - The auto enrolled plans need to show up based on the Rehire window effective date - Can you please assist with what the set up should be - We are expecting the plans to auto enroll based on Benefit effective date.

      Examples can be provided if needed - Stage and Prod do not match as I have been trying different set up options.

      Jenni
      Veronica Blanco
      Deborah Mascot

        Attachments

        1. re-hire effective date under 13.JPG
          77 kB
          Sumeet.Kolge
        2. re-hire over 13.JPG
          102 kB
          Sumeet.Kolge
        3. plan design eligibility rule -rehire.JPG
          116 kB
          Sumeet.Kolge
        4. EE enroll now over 13.JPG
          150 kB
          Sumeet.Kolge
        5. enroll now -under 13.JPG
          121 kB
          Sumeet.Kolge
        6. Under13.png
          74 kB
          Jennifer Johnson
        7. enroll now.JPG
          44 kB
          Sumeet.Kolge
        8. basic life.JPG
          50 kB
          Sumeet.Kolge
        9. enroll now - null.JPG
          49 kB
          Sumeet.Kolge
        10. LTD enroll now - under 13.JPG
          71 kB
          Sumeet.Kolge
        11. eligibility-all new hire-re-hire.JPG
          109 kB
          Sumeet.Kolge
        12. confirmation statement -null.JPG
          58 kB
          Sumeet.Kolge
        13. confirmation statement under 13.JPG
          66 kB
          Sumeet.Kolge
        14. New hire-rehire all.JPG
          77 kB
          Sumeet.Kolge
        15. under 13 eligibility createria.JPG
          100 kB
          Sumeet.Kolge
        16. select EE status as per creatria.JPG
          66 kB
          Sumeet.Kolge
        17. over 13-EE.JPG
          132 kB
          Sumeet.Kolge

          Issue Links

            Activity

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 08/Jun/17 11:30 AM
            • Time Spent:
              3.3h
               

              Initial analysis, discussion with teams, drafted comment and provided solution.

            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 08/Jun/17 11:56 AM - edited
            • Time Spent:
              0.5h
               

              -Discussion

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 13/Jun/17 12:12 PM
            • Time Spent:
              3h
               

              analysis and discussion with teams

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 14/Jun/17 02:15 PM
            • Time Spent:
              3h
               

              analysis and discussed with dev teams

            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 20/Jun/17 08:50 AM
            • Time Spent:
              0.5h
               

              Discussion with Sumeet, Mandar

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 20/Jun/17 12:49 PM
            • Time Spent:
              3h
               

              Discussion within teams, tried scenarios and provided solution.

            prasad.patil Prasad Patil (Inactive) logged work - 20/Jun/17 10:41 PM
            • Time Spent:
              1.5h
               

              Analysis and discussion with Sumeet.

            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 21/Jun/17 08:04 AM - edited
            • Time Spent:
              1h
               

              Discussion with Sumeet, Mandar

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 21/Jun/17 10:07 AM
            • Time Spent:
              2.3h
               

              Call with jennifer and veronica and scenario discussion and understanding issue.

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 21/Jun/17 12:28 PM
            • Time Spent:
              1.3h
               

              internal discussion

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 22/Jun/17 02:12 PM
            • Time Spent:
              3.3h
               

              Analysis, tried scenarios and discussion with jaideep and jyoti.

            jyoti.mayne Jyoti Mayne logged work - 22/Jun/17 03:15 PM
            • Time Spent:
              0.25h
               

              discussion

            prasad.patil Prasad Patil (Inactive) logged work - 23/Jun/17 12:12 AM
            • Time Spent:
              1h
               

              Analysis and discussion with Sumeet.

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 23/Jun/17 10:07 AM
            • Time Spent:
              0.5h
               

              discussion with umesh and abhilash

            jyoti.mayne Jyoti Mayne logged work - 23/Jun/17 03:44 PM
            • Time Spent:
              3h
               

              analysis, code debugging and discussion

            abhilash.warkari Abhilash Warkari (Inactive) logged work - 23/Jun/17 04:30 PM
            • Time Spent:
              4h
               

              Analysis of the issue with jyoti and umesh.
              discussion with jyoti and umesh

            umesh.kadam Umesh Kadam (Inactive) logged work - 23/Jun/17 04:30 PM - edited
            • Time Spent:
              4h
               

              Internal team discussion
              Analysis and Code debugging with Jyoti and Abhilash

              People

              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              jjsassy99 Jennifer Johnson (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 35.45h
                  35.45h