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  1. WORKTERRA
  2. WT-9743

LONG - Auto Enrolled Benefits - Rehires

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi Dev -

      Here are the scenarios:

      New Hires - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Hire.

      Rehires - WITHIN 13weeks - Auto Enrolled Benefits are enrolled as of Date of Rehire.

      Rehires - OVER 13weeks - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Rehire.

      For current set up - We have added additional eligibility on the Rehire rules to dive the different rehire dates - We used the "Other" box on the status change page to control this. The windows open correctly BUT the auto enrolled plans are not giving the correct dates.

      We need help on the set up as we believe this is a bug - The auto enrolled plans need to show up based on the Rehire window effective date - Can you please assist with what the set up should be - We are expecting the plans to auto enroll based on Benefit effective date.

      Examples can be provided if needed - Stage and Prod do not match as I have been trying different set up options.

      Jenni
      Veronica Blanco
      Deborah Mascot

        Attachments

        1. basic life.JPG
          basic life.JPG
          50 kB
        2. confirmation statement -null.JPG
          confirmation statement -null.JPG
          58 kB
        3. confirmation statement under 13.JPG
          confirmation statement under 13.JPG
          66 kB
        4. EE enroll now over 13.JPG
          EE enroll now over 13.JPG
          150 kB
        5. eligibility-all new hire-re-hire.JPG
          eligibility-all new hire-re-hire.JPG
          109 kB
        6. enroll now.JPG
          enroll now.JPG
          44 kB
        7. enroll now - null.JPG
          enroll now - null.JPG
          49 kB
        8. enroll now -under 13.JPG
          enroll now -under 13.JPG
          121 kB
        9. LTD enroll now - under 13.JPG
          LTD enroll now - under 13.JPG
          71 kB
        10. New hire-rehire all.JPG
          New hire-rehire all.JPG
          77 kB
        11. over 13-EE.JPG
          over 13-EE.JPG
          132 kB
        12. plan design eligibility rule -rehire.JPG
          plan design eligibility rule -rehire.JPG
          116 kB
        13. re-hire effective date under 13.JPG
          re-hire effective date under 13.JPG
          77 kB
        14. re-hire over 13.JPG
          re-hire over 13.JPG
          102 kB
        15. select EE status as per creatria.JPG
          select EE status as per creatria.JPG
          66 kB
        16. Under13.png
          Under13.png
          74 kB
        17. under 13 eligibility createria.JPG
          under 13 eligibility createria.JPG
          100 kB

          Issue Links

            Activity

            jjsassy99 Jennifer Johnson (Inactive) created issue -
            rakeshr Rakesh Roy (Inactive) made changes -
            Field Original Value New Value
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Vijay Siddha [ vijays ] Mandar Kulkarni [ mandark ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ]
            Original Estimate 4h [ 14400 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 3.5h [ 12600 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 53143 [ 53143 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Mandar Kulkarni [ mandark ] Sumeet.Kolge [ sumeet.kolge ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment EE enroll now over 13.JPG [ 51364 ]
            Attachment enroll now -under 13.JPG [ 51365 ]
            Attachment plan design eligibility rule -rehire.JPG [ 51366 ]
            Attachment re-hire effective date under 13.JPG [ 51367 ]
            Attachment re-hire over 13.JPG [ 51368 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Worklog Id 53143 [ 53143 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Worklog Id 53143 [ 53143 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Jennifer Fernandes [ jjsassy99 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Link This issue duplicates WT-9454 [ WT-9454 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Remaining Estimate 3.5h [ 12600 ] 0.2h [ 720 ]
            Time Spent 0.5h [ 1800 ] 3.8h [ 13680 ]
            Worklog Id 53303 [ 53303 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Closed [ 6 ] Reopen in Production [ 10027 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Attachment Under13.png [ 51709 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Jennifer Fernandes [ jjsassy99 ] Sumeet.Kolge [ sumeet.kolge ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment basic life.JPG [ 51841 ]
            Attachment enroll now.JPG [ 51842 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Jennifer Fernandes [ jjsassy99 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Remaining Estimate 0.2h [ 720 ] 0h [ 0 ]
            Time Spent 3.8h [ 13680 ] 6.8h [ 24480 ]
            Worklog Id 54598 [ 54598 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment confirmation statement -null.JPG [ 52054 ]
            Attachment confirmation statement under 13.JPG [ 52055 ]
            Attachment eligibility-all new hire-re-hire.JPG [ 52056 ]
            Attachment enroll now - null.JPG [ 52057 ]
            Attachment LTD enroll now - under 13.JPG [ 52058 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 6.8h [ 24480 ] 9.8h [ 35280 ]
            Worklog Id 55103 [ 55103 ]
            veronica.blanco Veronica Blanco (Inactive) made changes -
            Assignee Jennifer Fernandes [ jjsassy99 ] Sumeet.Kolge [ sumeet.kolge ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Issue Type Bug [ 1 ] Support Activity [ 10301 ]
            Status In Development [ 10007 ] In Progress [ 3 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Defects [ 43882 ] WT_Support [ 44804 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment New hire-rehire all.JPG [ 52757 ]
            Attachment select EE status as per creatria.JPG [ 52758 ]
            Attachment under 13 eligibility createria.JPG [ 52759 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 9.8h [ 35280 ] 11.3h [ 40680 ]
            Worklog Id 56761 [ 56761 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Veronica Blanco [ veronica.blanco ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 11.3h [ 40680 ] 14.3h [ 51480 ]
            Worklog Id 56773 [ 56773 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 14.3h [ 51480 ] 15.6h [ 56160 ]
            Worklog Id 57138 [ 57138 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Time Spent 15.6h [ 56160 ] 16.6h [ 59760 ]
            Worklog Id 57294 [ 57294 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Worklog Id 57294 [ 57294 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Time Spent 16.6h [ 59760 ] 17.1h [ 61560 ]
            Worklog Id 57338 [ 57338 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 17.1h [ 61560 ] 18.1h [ 65160 ]
            Worklog Id 57543 [ 57543 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment over 13-EE.JPG [ 53159 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Veronica Blanco [ veronica.blanco ] Jyoti Mayne [ jyoti.mayne ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 18.1h [ 65160 ] 21.4h [ 77040 ]
            Worklog Id 57599 [ 57599 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 21.4h [ 77040 ] 21.65h [ 77940 ]
            Worklog Id 57650 [ 57650 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Abhilash Warkari [ abhilash.warkari ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 21.65h [ 77940 ] 22.15h [ 79740 ]
            Worklog Id 57828 [ 57828 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 22.15h [ 79740 ] 24.45h [ 88020 ]
            Worklog Id 57830 [ 57830 ]
            abhilash.warkari Abhilash Warkari (Inactive) made changes -
            Time Spent 24.45h [ 88020 ] 28.45h [ 102420 ]
            Worklog Id 58083 [ 58083 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 28.45h [ 102420 ] 31.45h [ 113220 ]
            Worklog Id 58102 [ 58102 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 31.45h [ 113220 ] 32.45h [ 116820 ]
            Worklog Id 58102 [ 58102 ]
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue relates to WT-9927 [ WT-9927 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 32.45h [ 116820 ] 35.45h [ 127620 ]
            Worklog Id 58385 [ 58385 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Abhilash Warkari [ abhilash.warkari ] Jennifer Fernandes [ jjsassy99 ]
            Resolution Fixed [ 1 ] Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]

              People

              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              jjsassy99 Jennifer Johnson (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 35.45h
                  35.45h