-
Type:
Support Activity
-
Status: Resolved
-
Priority:
Critical
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: None
-
Labels:None
-
Support Task Type:Configuration
-
Environment:Production
-
Reported by:Client
-
Module:BenAdmin - Enrollment
-
Severity:Simple
Hi Dev -
Here are the scenarios:
New Hires - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Hire.
Rehires - WITHIN 13weeks - Auto Enrolled Benefits are enrolled as of Date of Rehire.
Rehires - OVER 13weeks - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Rehire.
For current set up - We have added additional eligibility on the Rehire rules to dive the different rehire dates - We used the "Other" box on the status change page to control this. The windows open correctly BUT the auto enrolled plans are not giving the correct dates.
We need help on the set up as we believe this is a bug - The auto enrolled plans need to show up based on the Rehire window effective date - Can you please assist with what the set up should be - We are expecting the plans to auto enroll based on Benefit effective date.
Examples can be provided if needed - Stage and Prod do not match as I have been trying different set up options.
Field | Original Value | New Value |
---|---|---|
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
Assignee | Vijay Siddha [ vijays ] | Mandar Kulkarni [ mandark ] |
Remaining Estimate | 4h [ 14400 ] | |
Original Estimate | 4h [ 14400 ] |
Remaining Estimate | 4h [ 14400 ] | 3.5h [ 12600 ] |
Time Spent | 0.5h [ 1800 ] | |
Worklog Id | 53143 [ 53143 ] |
Assignee | Mandar Kulkarni [ mandark ] | Sumeet.Kolge [ sumeet.kolge ] |
Attachment | EE enroll now over 13.JPG [ 51364 ] | |
Attachment | enroll now -under 13.JPG [ 51365 ] | |
Attachment | plan design eligibility rule -rehire.JPG [ 51366 ] | |
Attachment | re-hire effective date under 13.JPG [ 51367 ] | |
Attachment | re-hire over 13.JPG [ 51368 ] |
Worklog Id | 53143 [ 53143 ] |
Worklog Id | 53143 [ 53143 ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Jennifer Fernandes [ jjsassy99 ] |
Status | Open [ 1 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Resolution | Fixed [ 1 ] | |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Remaining Estimate | 3.5h [ 12600 ] | 0.2h [ 720 ] |
Time Spent | 0.5h [ 1800 ] | 3.8h [ 13680 ] |
Worklog Id | 53303 [ 53303 ] |
Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
Status | Production Complete [ 10028 ] | Closed [ 6 ] |
Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
Attachment | Under13.png [ 51709 ] |
Assignee | Jennifer Fernandes [ jjsassy99 ] | Sumeet.Kolge [ sumeet.kolge ] |
Attachment | basic life.JPG [ 51841 ] | |
Attachment | enroll now.JPG [ 51842 ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Jennifer Fernandes [ jjsassy99 ] |
Remaining Estimate | 0.2h [ 720 ] | 0h [ 0 ] |
Time Spent | 3.8h [ 13680 ] | 6.8h [ 24480 ] |
Worklog Id | 54598 [ 54598 ] |
Attachment | confirmation statement -null.JPG [ 52054 ] | |
Attachment | confirmation statement under 13.JPG [ 52055 ] | |
Attachment | eligibility-all new hire-re-hire.JPG [ 52056 ] | |
Attachment | enroll now - null.JPG [ 52057 ] | |
Attachment | LTD enroll now - under 13.JPG [ 52058 ] |
Time Spent | 6.8h [ 24480 ] | 9.8h [ 35280 ] |
Worklog Id | 55103 [ 55103 ] |
Assignee | Jennifer Fernandes [ jjsassy99 ] | Sumeet.Kolge [ sumeet.kolge ] |
Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
Status | In Development [ 10007 ] | In Progress [ 3 ] |
Support Task Type | Customization [ 11204 ] | |
Workflow | WT_Defects [ 43882 ] | WT_Support [ 44804 ] |
Attachment | New hire-rehire all.JPG [ 52757 ] | |
Attachment | select EE status as per creatria.JPG [ 52758 ] | |
Attachment | under 13 eligibility createria.JPG [ 52759 ] |
Time Spent | 9.8h [ 35280 ] | 11.3h [ 40680 ] |
Worklog Id | 56761 [ 56761 ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Veronica Blanco [ veronica.blanco ] |
Time Spent | 11.3h [ 40680 ] | 14.3h [ 51480 ] |
Worklog Id | 56773 [ 56773 ] |
Time Spent | 14.3h [ 51480 ] | 15.6h [ 56160 ] |
Worklog Id | 57138 [ 57138 ] |
Time Spent | 15.6h [ 56160 ] | 16.6h [ 59760 ] |
Worklog Id | 57294 [ 57294 ] |
Worklog Id | 57294 [ 57294 ] |
Time Spent | 16.6h [ 59760 ] | 17.1h [ 61560 ] |
Worklog Id | 57338 [ 57338 ] |
Time Spent | 17.1h [ 61560 ] | 18.1h [ 65160 ] |
Worklog Id | 57543 [ 57543 ] |
Attachment | over 13-EE.JPG [ 53159 ] |
Assignee | Veronica Blanco [ veronica.blanco ] | Jyoti Mayne [ jyoti.mayne ] |
Time Spent | 18.1h [ 65160 ] | 21.4h [ 77040 ] |
Worklog Id | 57599 [ 57599 ] |
Time Spent | 21.4h [ 77040 ] | 21.65h [ 77940 ] |
Worklog Id | 57650 [ 57650 ] |
Assignee | Jyoti Mayne [ jyoti.mayne ] | Abhilash Warkari [ abhilash.warkari ] |
Time Spent | 21.65h [ 77940 ] | 22.15h [ 79740 ] |
Worklog Id | 57828 [ 57828 ] |
Time Spent | 22.15h [ 79740 ] | 24.45h [ 88020 ] |
Worklog Id | 57830 [ 57830 ] |
Time Spent | 24.45h [ 88020 ] | 28.45h [ 102420 ] |
Worklog Id | 58083 [ 58083 ] |
Time Spent | 28.45h [ 102420 ] | 31.45h [ 113220 ] |
Worklog Id | 58102 [ 58102 ] |
Time Spent | 31.45h [ 113220 ] | 32.45h [ 116820 ] |
Worklog Id | 58102 [ 58102 ] |
Time Spent | 32.45h [ 116820 ] | 35.45h [ 127620 ] |
Worklog Id | 58385 [ 58385 ] |
Assignee | Abhilash Warkari [ abhilash.warkari ] | Jennifer Fernandes [ jjsassy99 ] |
Resolution | Fixed [ 1 ] | Done [ 10000 ] |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Environment_New | Production [ 18442 ] |