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  1. WORKTERRA
  2. WT-9743

LONG - Auto Enrolled Benefits - Rehires

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi Dev -

      Here are the scenarios:

      New Hires - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Hire.

      Rehires - WITHIN 13weeks - Auto Enrolled Benefits are enrolled as of Date of Rehire.

      Rehires - OVER 13weeks - Auto Enrolled Benefits are enrolled as of 1st of the month following 1 month from Date of Rehire.

      For current set up - We have added additional eligibility on the Rehire rules to dive the different rehire dates - We used the "Other" box on the status change page to control this. The windows open correctly BUT the auto enrolled plans are not giving the correct dates.

      We need help on the set up as we believe this is a bug - The auto enrolled plans need to show up based on the Rehire window effective date - Can you please assist with what the set up should be - We are expecting the plans to auto enroll based on Benefit effective date.

      Examples can be provided if needed - Stage and Prod do not match as I have been trying different set up options.

      Jenni
      Veronica Blanco
      Deborah Mascot

        Attachments

        1. basic life.JPG
          basic life.JPG
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        2. confirmation statement -null.JPG
          confirmation statement -null.JPG
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        3. confirmation statement under 13.JPG
          confirmation statement under 13.JPG
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        4. EE enroll now over 13.JPG
          EE enroll now over 13.JPG
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        5. eligibility-all new hire-re-hire.JPG
          eligibility-all new hire-re-hire.JPG
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        6. enroll now.JPG
          enroll now.JPG
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        7. enroll now - null.JPG
          enroll now - null.JPG
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        8. enroll now -under 13.JPG
          enroll now -under 13.JPG
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        9. LTD enroll now - under 13.JPG
          LTD enroll now - under 13.JPG
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        10. New hire-rehire all.JPG
          New hire-rehire all.JPG
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        11. over 13-EE.JPG
          over 13-EE.JPG
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        12. plan design eligibility rule -rehire.JPG
          plan design eligibility rule -rehire.JPG
          116 kB
        13. re-hire effective date under 13.JPG
          re-hire effective date under 13.JPG
          77 kB
        14. re-hire over 13.JPG
          re-hire over 13.JPG
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        15. select EE status as per creatria.JPG
          select EE status as per creatria.JPG
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        16. Under13.png
          Under13.png
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        17. under 13 eligibility createria.JPG
          under 13 eligibility createria.JPG
          100 kB

          Issue Links

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              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              jjsassy99 Jennifer Johnson (Inactive)
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                Dates

                Created:
                Updated:
                Resolved:

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