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Type:
Analysis
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Status: Closed
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Module:Platform
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Reported by:Client
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Company:Groendyke
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Severity:Simple
Good day, Dev -
Can you please research and advise what happened to two employees missing from client's records?
Chad Walls (011083)
Mitch Fahey (011086)
Per CT-1891
Thanks,
Raymond
- relates to
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WT-9530 Online Enrollment System - Import Error Notification - Import failed - JEDUNN
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- In Development
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Raymond Williams (Inactive)
created issue -
| Field | Original Value | New Value |
|---|---|---|
| Priority | Medium [ 3 ] | Highest [ 1 ] |
| Module | Parent values: BenAdmin(10100) | Parent values: Platform(10106) |
Prasad Patil (Inactive)
made changes -
| Assignee | Vijay Siddha [ vijays ] | Prasad Patil [ prasad.patil ] |
| Assignee | Prasad Patil [ prasad.patil ] | snehal katkar [ snehal.katkar ] |
Sheetal Bodhale (Inactive)
made changes -
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 10m [ 600 ] | |
| Worklog Id | 54382 [ 54382 ] |
Sheetal Bodhale (Inactive)
made changes -
| Worklog Id | 54382 [ 54382 ] |
Snehal Katkar (Inactive)
made changes -
| Assignee | snehal katkar [ snehal.katkar ] | Raymond Williams [ raywill ] |
Prasad Patil (Inactive)
made changes -
| Time Spent | 10m [ 600 ] | 1h 10m [ 4200 ] |
| Worklog Id | 54697 [ 54697 ] |
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- Time Spent:
- 2h
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Discussion with Snehal and KT
Prasad Patil (Inactive)
logged work - 13/Jun/17 04:32 PM -
- Time Spent:
- 1h
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Initial Analysis and discussion with team.
Deleted records and re-imported them.
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- Time Spent:
- 3h
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Discussion with Suraj and Analysis
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- Time Spent:
- 10m
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Internal discussion
Snehal Katkar (Inactive)
made changes -
| Time Spent | 1h 10m [ 4200 ] | 4h 10m [ 15000 ] |
| Worklog Id | 55058 [ 55058 ] |
| Time Spent | 4h 10m [ 15000 ] | 6h 10m [ 22200 ] |
| Worklog Id | 55115 [ 55115 ] |
| Link | This issue relates to CT-1891 [ CT-1891 ] |
Snehal Katkar (Inactive)
made changes -
| Worklog Id | 55058 [ 55058 ] |
Dev still researching.
Raymond Williams (Inactive)
added a comment - Dev still researching. 
Sumeet.Kolge (Inactive)
made changes -
| Time Spent | 6h 10m [ 22200 ] | 6h 40m [ 24000 ] |
| Worklog Id | 61562 [ 61562 ] |
Hi Raymond Williams,
As we have provided the correction / workaround for this issue, for root-cause-analysis we have created a separate JIRA WT-9530 and for precautionary measures in future we have another JIRA WT-4723 which is already deployed on LB. Hence, I am closing this particular ticket,
Request you to please refer WT-9530 and WT-4723 for any further actions.
-----------------------------------------------------------
CC: Vijay Siddha, Satya, Jaideep Vinchurkar
| Status | New Request [ 10029 ] | Pending for Approval [ 10002 ] |
| Status | Pending for Approval [ 10002 ] | Approved for Development [ 10003 ] |
| Status | Approved for Development [ 10003 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Pending for Stage Approval [ 10300 ] |
| Status | Pending for Stage Approval [ 10300 ] | Approved for Stage [ 10030 ] |
| Status | Approved for Stage [ 10030 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Pending for Production Approval [ 10301 ] |
| Status | Pending for Production Approval [ 10301 ] | Approved for production [ 10034 ] |
| Status | Approved for production [ 10034 ] | Production Testing [ 10202 ] |
| Resolution | Fixed [ 1 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Issue Type | Task [ 3 ] | Analysis [ 10711 ] |
| Workflow | WT_Features [ 44203 ] | WorkTerra_Analysis_ver 1.0 [ 52535 ] |
| Transition | Time In Source Status | Execution Times |
|---|
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24d 18h 14m | 1 |
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14s | 1 |
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3s | 1 |
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4s | 1 |
|
9s | 1 |
|
2s | 1 |
|
3s | 1 |
|
9s | 1 |
|
2s | 1 |
|
2s | 1 |
|
8s | 1 |
|
3s | 1 |
Hi Raymond Williams
Import performed on 30th May 2017 for 'newhires05_30_2017 01_49_25 PM.csv' file got failed. The template used for this import is 'Employee _Ongoing_New Hires'.
We have deployed logs for root cause of this failure under WT-9530. We are working on it. We will notify you as soon as we come to any conclusion. Till then, we have generated usernames and passwords for above mentioned employees. But still there are no entries in Payroll table. To generate payroll information you need to re-import data for above mentioned employees.
We also scanned if any such employees exists. There were none more.