WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9782

Missing EE's

    Details

    • Type: Analysis
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      Groendyke
    • Severity:
      Simple

      Description

      Good day, Dev -

      Can you please research and advise what happened to two employees missing from client's records?

      Chad Walls (011083)
      Mitch Fahey (011086)

      Per CT-1891

      Thanks,

      Raymond

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-9530 Online Enrollment System - Import Error Notification - Import failed - JEDUNN

          • Low - Minor problem or easily worked around.
          • In Development

            Activity

            Ascending order - Click to sort in descending order
            Raywill Raymond Williams (Inactive) created issue -
            rakeshr Rakesh Roy (Inactive) made changes -
            Field Original Value New Value
            Priority Medium [ 3 ] Highest [ 1 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: Platform(10106)
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Vijay Siddha [ vijays ] Prasad Patil [ prasad.patil ]
            suraj.sokasane Suraj Sokasane (Inactive) made changes -
            Assignee Prasad Patil [ prasad.patil ] snehal katkar [ snehal.katkar ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 10m [ 600 ]
            Worklog Id 54382 [ 54382 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Worklog Id 54382 [ 54382 ]
            Hide
            Permalink
            snehal.katkar Snehal Katkar (Inactive) added a comment -

            Hi Raymond Williams

            Import performed on 30th May 2017 for 'newhires05_30_2017 01_49_25 PM.csv' file got failed. The template used for this import is 'Employee _Ongoing_New Hires'.
            We have deployed logs for root cause of this failure under WT-9530. We are working on it. We will notify you as soon as we come to any conclusion. Till then, we have generated usernames and passwords for above mentioned employees. But still there are no entries in Payroll table. To generate payroll information you need to re-import data for above mentioned employees.

            We also scanned if any such employees exists. There were none more.

            Show
            snehal.katkar Snehal Katkar (Inactive) added a comment - Hi Raymond Williams Import performed on 30th May 2017 for 'newhires05_30_2017 01_49_25 PM.csv' file got failed. The template used for this import is 'Employee _Ongoing_New Hires' . We have deployed logs for root cause of this failure under WT-9530 . We are working on it. We will notify you as soon as we come to any conclusion. Till then, we have generated usernames and passwords for above mentioned employees. But still there are no entries in Payroll table. To generate payroll information you need to re-import data for above mentioned employees. We also scanned if any such employees exists. There were none more.
            snehal.katkar Snehal Katkar (Inactive) made changes -
            Assignee snehal katkar [ snehal.katkar ] Raymond Williams [ raywill ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 10m [ 600 ] 1h 10m [ 4200 ]
            Worklog Id 54697 [ 54697 ]
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) logged work - 13/Jun/17 03:50 PM
            • Time Spent:
              2h
               

              Discussion with Snehal and KT

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 13/Jun/17 04:32 PM
            • Time Spent:
              1h
               

              Initial Analysis and discussion with team.

            Hide
            Permalink
            Cindy.Wibbing Cindy Wibbing (Inactive) added a comment -

            Deleted records and re-imported them.

            Show
            Cindy.Wibbing Cindy Wibbing (Inactive) added a comment - Deleted records and re-imported them.
            Permalink
            snehal.katkar Snehal Katkar (Inactive) logged work - 14/Jun/17 01:12 AM - edited
            • Time Spent:
              3h
               

              Discussion with Suraj and Analysis

            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 14/Jun/17 06:38 AM - edited
            • Time Spent:
              10m
               

              Internal discussion

            snehal.katkar Snehal Katkar (Inactive) made changes -
            Time Spent 1h 10m [ 4200 ] 4h 10m [ 15000 ]
            Worklog Id 55058 [ 55058 ]
            suraj.sokasane Suraj Sokasane (Inactive) made changes -
            Time Spent 4h 10m [ 15000 ] 6h 10m [ 22200 ]
            Worklog Id 55115 [ 55115 ]
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Link This issue relates to WT-9530 [ WT-9530 ]
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Link This issue relates to CT-1891 [ CT-1891 ]
            snehal.katkar Snehal Katkar (Inactive) made changes -
            Worklog Id 55058 [ 55058 ]
            Hide
            Permalink
            Raywill Raymond Williams (Inactive) added a comment -

            Dev still researching.

            Show
            Raywill Raymond Williams (Inactive) added a comment - Dev still researching.
            Permalink
            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 07/Jul/17 11:19 AM
            • Time Spent:
              0.5h
               

              Discussion with teams.

            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 6h 10m [ 22200 ] 6h 40m [ 24000 ]
            Worklog Id 61562 [ 61562 ]
            Hide
            Permalink
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Raymond Williams,
            As we have provided the correction / workaround for this issue, for root-cause-analysis we have created a separate JIRA WT-9530 and for precautionary measures in future we have another JIRA WT-4723 which is already deployed on LB. Hence, I am closing this particular ticket,

            Request you to please refer WT-9530 and WT-4723 for any further actions.

            -----------------------------------------------------------
            CC: Vijay Siddha, Satya, Jaideep Vinchurkar

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Raymond Williams , As we have provided the correction / workaround for this issue, for root-cause-analysis we have created a separate JIRA WT-9530 and for precautionary measures in future we have another JIRA WT-4723 which is already deployed on LB. Hence, I am closing this particular ticket, Request you to please refer WT-9530 and WT-4723 for any further actions. ----------------------------------------------------------- CC: Vijay Siddha , Satya , Jaideep Vinchurkar
            mandark Mandar Kulkarni (Inactive) made changes -
            Status New Request [ 10029 ] Pending for Approval [ 10002 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Pending for Approval [ 10002 ] Approved for Development [ 10003 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Approved for Development [ 10003 ] In Development [ 10007 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Local Testing [ 10200 ] Pending for Stage Approval [ 10300 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Pending for Stage Approval [ 10300 ] Approved for Stage [ 10030 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Approved for Stage [ 10030 ] Stage Testing [ 10201 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Stage Testing [ 10201 ] Pending for Production Approval [ 10301 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Pending for Production Approval [ 10301 ] Approved for production [ 10034 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Approved for production [ 10034 ] Production Testing [ 10202 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            mandark Mandar Kulkarni (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            satyap Satya made changes -
            Issue Type Task [ 3 ] Analysis [ 10711 ]
            Workflow WT_Features [ 44203 ] WorkTerra_Analysis_ver 1.0 [ 52535 ]
            Transition Time In Source Status Execution Times
            Mandar Kulkarni (Inactive) made transition -
            New Request Pending for Approval
            		24d 18h 14m 1
            Mandar Kulkarni (Inactive) made transition -
            Pending for Approval Approved for Development
            		14s 1
            Mandar Kulkarni (Inactive) made transition -
            Approved for Development In Development
            		3s 1
            Mandar Kulkarni (Inactive) made transition -
            In Development In LB Testing
            		4s 1
            Mandar Kulkarni (Inactive) made transition -
            In LB Testing Pending for Stage Approval
            		9s 1
            Mandar Kulkarni (Inactive) made transition -
            Pending for Stage Approval Approved for Stage
            		2s 1
            Mandar Kulkarni (Inactive) made transition -
            Approved for Stage Stage Testing
            		3s 1
            Mandar Kulkarni (Inactive) made transition -
            Stage Testing Pending for Production Approval
            		9s 1
            Mandar Kulkarni (Inactive) made transition -
            Pending for Production Approval Approved for production
            		2s 1
            Mandar Kulkarni (Inactive) made transition -
            Approved for production In Production Testing
            		2s 1
            Mandar Kulkarni (Inactive) made transition -
            In Production Testing Production Complete
            		8s 1
            Mandar Kulkarni (Inactive) made transition -
            Production Complete Closed
            		3s 1

              People

              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
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                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 6h 40m
                  6h 40m