WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9894

Hope Community Resources - Form Page Not Working when Event is pended

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Hope Community Resources
    • Item State:
      Production Complete - Closed
    • Reported by Customer:
      BCC

      Description

      We are having an issue with the HSA form. The form drives the eligibility for the medical plan. The form worked fine during OE. After open enrollment the client decided they wanted the New Hire Event and all Qualifying events to pend.

      BCC changed the new hire event to pend "Elections with Waive Pending"
      Added test employee "Test Test"
      Now when you go through the employee workflow the radio buttons on the page will not save.

      This client is live and this needs to be looked at on priority. You can copy Hope down to stage and overwrite the existing copy to test.

        Attachments

        1. HSA Form Saved-EE login.jpg
          HSA Form Saved-EE login.jpg
          119 kB
        2. New Hire Rules Settings.jpg
          New Hire Rules Settings.jpg
          118 kB
        3. Partner login -EE.JPG
          Partner login -EE.JPG
          46 kB
        4. screenshot-1.png
          screenshot-1.png
          78 kB

          Issue Links

          relates to

          Support Activity - Support Activity WT-10856 OE regression for WT-9894

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            dkulling Debbie Kulling created issue -
            satyap Satya made changes -
            Field Original Value New Value
            Assignee Vijay Siddha [ vijays ] Aarati Sabnis [ aarati.sabnis ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Attachment New Hire Rules Settings.jpg [ 52987 ]
            Attachment Partner login -EE.JPG [ 52988 ]
            Attachment HSA Form Saved-EE login.jpg [ 52986 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Aarati Sabnis [ aarati.sabnis ] Debbie Kulling [ dkulling ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Issue Type Bug [ 1 ] Support Activity [ 10301 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Defects [ 44945 ] WT_Support [ 44949 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Sumeet.Kolge [ sumeet.kolge ]
            Status Open [ 1 ] In Progress [ 3 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Debbie Kulling [ dkulling ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
            prasad.patil Prasad Patil (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 1.5h [ 5400 ]
            Worklog Id 57303 [ 57303 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Sumeet.Kolge [ sumeet.kolge ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Time Spent 1.5h [ 5400 ] 2h [ 7200 ]
            Worklog Id 57318 [ 57318 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Sheetal Bodhale [ sheetal.bodhale ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 2h [ 7200 ] 3.3h [ 11880 ]
            Worklog Id 57347 [ 57347 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 3.3h [ 11880 ] 4.3h [ 15480 ]
            Worklog Id 57348 [ 57348 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 4.3h [ 15480 ] 5.05h [ 18180 ]
            Worklog Id 57587 [ 57587 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Worklog Id 57587 [ 57587 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Time Spent 5.05h [ 18180 ] 5.55h [ 19980 ]
            Worklog Id 57832 [ 57832 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status In Progress [ 3 ] Open [ 1 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Support [ 44949 ] WT_Defects [ 45225 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Original Estimate 0h [ 0 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Rashmita Dudhe [ rashmita.dudhe ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 5.55h [ 19980 ] 5h 43m [ 20580 ]
            Worklog Id 57909 [ 57909 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Original Estimate 0h [ 0 ] 12h [ 43200 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 5h 43m [ 20580 ] 9h 43m [ 34980 ]
            Worklog Id 58245 [ 58245 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Time Spent 9h 43m [ 34980 ] 10h 13m [ 36780 ]
            Worklog Id 58361 [ 58361 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Debbie Kulling [ dkulling ]
            dkulling Debbie Kulling made changes -
            Attachment screenshot-1.png [ 53668 ]
            dkulling Debbie Kulling made changes -
            Assignee Debbie Kulling [ dkulling ] Rashmita Dudhe [ rashmita.dudhe ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Debbie Kulling [ dkulling ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 10h 13m [ 36780 ] 10h 28m [ 37680 ]
            Worklog Id 58911 [ 58911 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            rakeshr Rakesh Roy (Inactive) made changes -
            Bug Severity Medium [ 16702 ]
            Bug Type Functional [ 15402 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue relates to WT-10856 [ WT-10856 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            dkulling Debbie Kulling made changes -
            Resolution Done [ 10000 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Company Hope Community Resources [ 18406 ]
            Root Cause Bug [ 18430 ]

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:

                  Time Tracking

                  Estimated:
                  Original Estimate - 12h
                  12h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 10h 28m Time Not Required
                  10h 28m