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  1. WORKTERRA
  2. WT-9894

Hope Community Resources - Form Page Not Working when Event is pended

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Hope Community Resources
    • Item State:
      Production Complete - Closed
    • Reported by Customer:
      BCC

      Description

      We are having an issue with the HSA form. The form drives the eligibility for the medical plan. The form worked fine during OE. After open enrollment the client decided they wanted the New Hire Event and all Qualifying events to pend.

      BCC changed the new hire event to pend "Elections with Waive Pending"
      Added test employee "Test Test"
      Now when you go through the employee workflow the radio buttons on the page will not save.

      This client is live and this needs to be looked at on priority. You can copy Hope down to stage and overwrite the existing copy to test.

        Attachments

        1. HSA Form Saved-EE login.jpg
          HSA Form Saved-EE login.jpg
          119 kB
        2. New Hire Rules Settings.jpg
          New Hire Rules Settings.jpg
          118 kB
        3. Partner login -EE.JPG
          Partner login -EE.JPG
          46 kB
        4. screenshot-1.png
          screenshot-1.png
          78 kB

          Issue Links

            Activity

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 21/Jun/17 06:22 AM
            • Time Spent:
              1.3h
               

              Analysis and discussion

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 22/Jun/17 01:53 AM - edited
            • Time Spent:
              0.75h
               

              discussion with aarati
              scenario testing on production

            prasad.patil Prasad Patil (Inactive) logged work - 22/Jun/17 02:38 AM
            • Time Spent:
              1.5h
               

              analysis and discussion with team.

            aarati.sabnis Aarati Sabnis (Inactive) logged work - 22/Jun/17 05:11 AM
            • Time Spent:
              0.5h
               

              Production testing
              Internal discussion with Sheetal and Satya

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 23/Jun/17 06:22 AM
            • Time Spent:
              1h
               

              Analysis and tried scenarios for test EE.

            sumeet.kolge Sumeet.Kolge (Inactive) logged work - 23/Jun/17 10:09 AM
            • Time Spent:
              0.5h
               

              Call with debbie.

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 24/Jun/17 12:00 AM
            • Time Spent:
              10m
               

              updated the comments

            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 27/Jun/17 11:42 AM
            • Time Spent:
              4h
               

              LB and stage testing

            aarati.sabnis Aarati Sabnis (Inactive) logged work - 27/Jun/17 02:34 PM
            • Time Spent:
              0.5h
               

              Internal discussion with Sheetal
              Internal discussion with Rashmita
              UI refresh SP changes
              SP check-in

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 29/Jun/17 02:27 AM
            • Time Spent:
              0.25h
               

              production testing
              updated the comments

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:

                  Time Tracking

                  Estimated:
                  Original Estimate - 12h
                  12h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 10h 28m Time Not Required
                  10h 28m