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  1. WORKTERRA
  2. WT-9894

Hope Community Resources - Form Page Not Working when Event is pended

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Hope Community Resources
    • Item State:
      Production Complete - Closed
    • Reported by Customer:
      BCC

      Description

      We are having an issue with the HSA form. The form drives the eligibility for the medical plan. The form worked fine during OE. After open enrollment the client decided they wanted the New Hire Event and all Qualifying events to pend.

      BCC changed the new hire event to pend "Elections with Waive Pending"
      Added test employee "Test Test"
      Now when you go through the employee workflow the radio buttons on the page will not save.

      This client is live and this needs to be looked at on priority. You can copy Hope down to stage and overwrite the existing copy to test.

        Attachments

        1. HSA Form Saved-EE login.jpg
          HSA Form Saved-EE login.jpg
          119 kB
        2. New Hire Rules Settings.jpg
          New Hire Rules Settings.jpg
          118 kB
        3. Partner login -EE.JPG
          Partner login -EE.JPG
          46 kB
        4. screenshot-1.png
          screenshot-1.png
          78 kB

          Issue Links

            Activity

            Transition Time In Source Status Execution Times
            Sumeet.Kolge (Inactive) made transition -
            Open In Progress
            46m 31s 1
            Sheetal Bodhale (Inactive) made transition -
            In Progress Open
            1d 21h 8m 1
            Sheetal Bodhale (Inactive) made transition -
            Open In Development
            9s 1
            Rashmita Dudhe (Inactive) made transition -
            In Development In LB Testing
            3d 16h 40m 1
            Rashmita Dudhe (Inactive) made transition -
            In LB Testing Stage Testing
            7h 7m 1
            Rashmita Dudhe (Inactive) made transition -
            Stage Testing In Production Testing
            18h 44m 1
            Rashmita Dudhe (Inactive) made transition -
            In Production Testing Production Complete
            8s 1
            Debbie Kulling made transition -
            Production Complete Closed
            243d 17h 28m 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:

                  Time Tracking

                  Estimated:
                  Original Estimate - 12h
                  12h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 10h 28m Time Not Required
                  10h 28m