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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Bug Type:Functional
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Bug Severity:Critical
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Module:BenAdmin
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Reported by:Client
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Company:Clarke
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Item State:Production Complete - Closed
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Reported by Customer:Clear Concepts
We seem to be having the issue again where username and passwords are not getting generated on import.
A small batch of new hire was imported on 6/21. When they tried to log in as the employees the usernames and passwords were not working.
To correct the issue the usernames and passwords were regenerated with the SA tool box. They did not regenerate the user ID for one employee (EEID: 75257) so you could use that employee to troubleshoot.
Today they imported another batch of new hires please check those employees as well.
Prasad Patil (Inactive)
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Vijay Siddha [ vijays ] | Suraj Sokasane [ suraj.sokasane ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 58389 [ 58389 ] |
Ankur Deshpande (Inactive)
made changes -
| Attachment | Wt-9933 - Affected companies.xls [ 53650 ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Fixed [ 1 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Item State | Parent values: Production Complete(10222)Level 1 values: Closed(10223) | |
| Original Estimate | 0h [ 0 ] |
| Assignee | Suraj Sokasane [ suraj.sokasane ] | Debbie Kulling [ dkulling ] |
Ankur Deshpande (Inactive)
made changes -
| Time Spent | 1h [ 3600 ] | 2h [ 7200 ] |
| Worklog Id | 60331 [ 60331 ] |
| Bug Severity | Critical [ 16701 ] | |
| Bug Type | Functional [ 15402 ] |
| Environment_New | Production [ 18442 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Company | Clarke [ 10448 ] | |
| Root Cause | Bug [ 18430 ] |
