WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9933

Clarke - New Hire import Issues

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      Clarke
    • Item State:
      Production Complete - Closed
    • Reported by Customer:
      Clear Concepts

      Description

      We seem to be having the issue again where username and passwords are not getting generated on import.

      A small batch of new hire was imported on 6/21. When they tried to log in as the employees the usernames and passwords were not working.

      To correct the issue the usernames and passwords were regenerated with the SA tool box. They did not regenerate the user ID for one employee (EEID: 75257) so you could use that employee to troubleshoot.

      Today they imported another batch of new hires please check those employees as well.

        Attachments

          Activity

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          Permalink
          suraj.sokasane Suraj Sokasane (Inactive) logged work - 27/Jun/17 03:50 PM
          • Time Spent:
            1h
             

            Password regeneration

          Permalink
          ankur.deshpande Ankur Deshpande (Inactive) logged work - 28/Jun/17 12:55 PM
          • Time Spent:
            1h
             
            <No comment>

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

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              Updated:

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