Details

    • Type: New Feature
    • Status: Done
    • Priority: Medium
    • Resolution: Not in scope
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None

      Description

      Overview:
      A user to be notified that an email OR text message did not go through due to a service interruption.

      Entry:

      • User sends email or text message.

      Acceptance Criteria:
      *IF I send an email and a service interruption happens causing the email not to send, I am notified that the email did not go through (either via pop-up immediately or through email).
      *IF I send a text message and a service interruption happens causing the text not to send, I am notified that the text did not go through (either via pop-up immediately or through email).
      *IF a service interruption happens when sending a text and email and the message does not go through, this is also reflected in the communication history that it bounced, and reasoning.

      Exit:
      *User gets notification that the email/text did not go through due to a service interruption.

      Prerequisites:
      *User is a current user of DMS or consuming application.

        Attachments

        1. Communication History Service Interrupt SMS.png
          183 kB
          Aruna Raheja
        2. Create New Communication Email Service Interrupted.png
          214 kB
          Aruna Raheja
        3. Create New Communication SMS.png
          178 kB
          Aruna Raheja
        4. Email Service Interrupted.png
          66 kB
          Aruna Raheja
        5. Service Interrupted.png
          61 kB
          Aruna Raheja
        6. SMS Service Interrupted.png
          60 kB
          Aruna Raheja

          Activity

          No work has yet been logged on this issue.

            People

            Assignee:
            aruna.raheja Aruna Raheja
            Reporter:
            molly.ronovsky Molly Ronovsky (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 16h
                16h
                Remaining:
                Time Spent - 5h Remaining Estimate - 11h
                11h
                Logged:
                Time Spent - 5h Remaining Estimate - 11h
                5h