-
Type:
Bug
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Bug Fixed
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
-
-
Module:
BenAdmin
- Report
-
-
-
Item State:
Stage QA
- Production Deployment on Hold
Checked with EE and CA login, getting server error on Eligibility Report at EE level.
(Please refer the screen shot below and the Error log attached)
Eligibility Report Error Log.txt
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"6f10ee14-59fb-4fbd-a5ea-3a5af36b3e82","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1222.5999999977648,"redirectCount":0,"resourceLoadedEnd":957.2999999970198,"resourceLoadedStart":246.59999999776483,"resourceTiming":[{"duration":315.30000000074506,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":246.59999999776483,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":246.59999999776483,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":561.8999999985099,"responseStart":0,"secureConnectionStart":0},{"duration":315.6000000014901,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":246.79999999701977,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":246.79999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":562.3999999985099,"responseStart":0,"secureConnectionStart":0},{"duration":315.5,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":246.89999999850988,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":246.89999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":562.3999999985099,"responseStart":0,"secureConnectionStart":0},{"duration":315.69999999925494,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":246.89999999850988,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":246.89999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":562.5999999977648,"responseStart":0,"secureConnectionStart":0},{"duration":315.8999999985099,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":247,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":247,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":562.8999999985099,"responseStart":0,"secureConnectionStart":0},{"duration":334.69999999925494,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":247.09999999776483,"connectEnd":247.09999999776483,"connectStart":247.09999999776483,"domainLookupEnd":247.09999999776483,"domainLookupStart":247.09999999776483,"fetchStart":247.09999999776483,"redirectEnd":0,"redirectStart":0,"requestStart":247.09999999776483,"responseEnd":581.7999999970198,"responseStart":581.7999999970198,"secureConnectionStart":247.09999999776483},{"duration":389,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":248.89999999850988,"connectEnd":248.89999999850988,"connectStart":248.89999999850988,"domainLookupEnd":248.89999999850988,"domainLookupStart":248.89999999850988,"fetchStart":248.89999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":248.89999999850988,"responseEnd":637.8999999985099,"responseStart":637.8999999985099,"secureConnectionStart":248.89999999850988},{"duration":404.9000000022352,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":249.09999999776483,"connectEnd":249.09999999776483,"connectStart":249.09999999776483,"domainLookupEnd":249.09999999776483,"domainLookupStart":249.09999999776483,"fetchStart":249.09999999776483,"redirectEnd":0,"redirectStart":0,"requestStart":249.09999999776483,"responseEnd":654,"responseStart":654,"secureConnectionStart":249.09999999776483},{"duration":407.3999999985099,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":249.19999999925494,"connectEnd":249.19999999925494,"connectStart":249.19999999925494,"domainLookupEnd":249.19999999925494,"domainLookupStart":249.19999999925494,"fetchStart":249.19999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":249.19999999925494,"responseEnd":656.5999999977648,"responseStart":656.5999999977648,"secureConnectionStart":249.19999999925494},{"duration":408.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":249.19999999925494,"connectEnd":249.19999999925494,"connectStart":249.19999999925494,"domainLookupEnd":249.19999999925494,"domainLookupStart":249.19999999925494,"fetchStart":249.19999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":249.19999999925494,"responseEnd":657.6999999992549,"responseStart":657.6999999992549,"secureConnectionStart":249.19999999925494},{"duration":410.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":249.29999999701977,"connectEnd":249.29999999701977,"connectStart":249.29999999701977,"domainLookupEnd":249.29999999701977,"domainLookupStart":249.29999999701977,"fetchStart":249.29999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":249.29999999701977,"responseEnd":659.7999999970198,"responseStart":659.7999999970198,"secureConnectionStart":249.29999999701977},{"duration":413.19999999925494,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":249.39999999850988,"connectEnd":249.39999999850988,"connectStart":249.39999999850988,"domainLookupEnd":249.39999999850988,"domainLookupStart":249.39999999850988,"fetchStart":249.39999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":249.39999999850988,"responseEnd":662.5999999977648,"responseStart":662.5999999977648,"secureConnectionStart":249.39999999850988},{"duration":435.0999999977648,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":249.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":249.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":684.5999999977648,"responseStart":0,"secureConnectionStart":0},{"duration":415.3999999985099,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/ea6f30d2bfdc99578bb23f4a5bac3ecd/shortcuts.js?context=issuenavigation&context=issueaction","startTime":249.5,"connectEnd":249.5,"connectStart":249.5,"domainLookupEnd":249.5,"domainLookupStart":249.5,"fetchStart":249.5,"redirectEnd":0,"redirectStart":0,"requestStart":249.5,"responseEnd":664.8999999985099,"responseStart":664.8999999985099,"secureConnectionStart":249.5},{"duration":435,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":249.69999999925494,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":249.69999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":684.6999999992549,"responseStart":0,"secureConnectionStart":0},{"duration":417.19999999925494,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":249.69999999925494,"connectEnd":249.69999999925494,"connectStart":249.69999999925494,"domainLookupEnd":249.69999999925494,"domainLookupStart":249.69999999925494,"fetchStart":249.69999999925494,"redirectEnd":0,"redirectStart":0,"requestStart":249.69999999925494,"responseEnd":666.8999999985099,"responseStart":666.8999999985099,"secureConnectionStart":249.69999999925494},{"duration":705.6000000014901,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":250.79999999701977,"connectEnd":250.79999999701977,"connectStart":250.79999999701977,"domainLookupEnd":250.79999999701977,"domainLookupStart":250.79999999701977,"fetchStart":250.79999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":250.79999999701977,"responseEnd":956.3999999985099,"responseStart":956.3999999985099,"secureConnectionStart":250.79999999701977},{"duration":706.3999999985099,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":250.89999999850988,"connectEnd":250.89999999850988,"connectStart":250.89999999850988,"domainLookupEnd":250.89999999850988,"domainLookupStart":250.89999999850988,"fetchStart":250.89999999850988,"redirectEnd":0,"redirectStart":0,"requestStart":250.89999999850988,"responseEnd":957.2999999970198,"responseStart":957.2999999970198,"secureConnectionStart":250.89999999850988}],"threshold":1000,"fetchStart":1,"domainLookupStart":1,"domainLookupEnd":1,"connectStart":1,"connectEnd":1,"requestStart":143,"responseStart":236,"responseEnd":241,"domLoading":244,"domInteractive":1302,"domContentLoadedEventStart":1302,"domContentLoadedEventEnd":1358,"domComplete":1836,"loadEventStart":1836,"loadEventEnd":1839,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"75b8ed450145cf","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":62,"dbReadsTimeInMs":5,"dbConnsTimeInMs":7,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}